At a Glance
- Tasks: Lead the guest experience from arrival to departure in a vibrant rooftop restaurant.
- Company: Alto Nineteen, a trendy rooftop restaurant in Canary Wharf.
- Benefits: £40,000 OTE salary, training, team meals, and hospitality discounts.
- Other info: Join a dynamic team with opportunities for growth across exciting brands.
- Why this job: Shape a brand-new dining experience in one of London's hottest locations.
- Qualifications: Experience in a busy restaurant and strong leadership skills.
The predicted salary is between 40000 - 40000 £ per year.
Alto Nineteen is the newest rooftop restaurant and bar in London, sitting on Level 19 of Locke Canary Wharf with the city laid out below. Our kitchen, led by Chef Chris Dargavel, cooks modern Mediterranean food built for sharing, lingering and ordering one more plate. The bar matches it glass for glass.
We’re looking for a Maître d’ to own the front door, the floor and the first impression. You’re the person guests remember. You set the tempo of the night, read a room in seconds and make every table feel like the best seat in the house (and up here, most of them are).
What you’ll be doing:
- Leading the welcome and guest journey from booking to goodbye, making every arrival feel personal.
- Running the reservations book and floor plan to maximise covers without ever rushing a table.
- Setting the pace of service alongside the kitchen and bar so the room flows from first seating to last orders.
- Building regulars and VIPs, remembering names, preferences and the details that bring people back.
- Leading, coaching and motivating the host and floor team every shift.
- Handling feedback, special requests and the unexpected with calm and charm.
- Working with the Restaurant Manager and F&B Operations Manager to grow revenue, reviews and reputation.
Who we’re looking for:
- A Maître d’, Head Host, Head Waiter or Senior Supervisor with experience in a busy, quality-led London restaurant or bar.
- Someone with natural presence who’s confident, warm and in control when the room is full.
- Strong experience with reservation systems such as SevenRooms, OpenTable or ResDiary.
- A genuine love of food, drink and hospitality, with an interest in Mediterranean cuisine as a bonus.
- A team leader who sets the standard and lifts everyone around them.
- Available for evening and weekend service.
Why Alto Nineteen:
- £40,000 OTE annual salary, incl. tronc.
- A rare chance to shape a brand-new rooftop restaurant in one of London’s most exciting dining locations.
- Be part of White Rabbit Projects, the group behind some of the UK’s most characterful hotels, with real routes to grow across our brands.
- Training and development from day one.
- Team meals on shift and hospitality discounts across the group.
Ready to run the room? If you’re the Maître d’ who makes a night unforgettable, we want to meet you.
Maitre D' in London employer: edyn
As an Interim Hotel Procurement Specialist at our London HQ, you will join a dynamic team that values creativity and purpose in redefining modern hospitality. We offer a collaborative work culture that encourages innovation and personal growth, alongside competitive benefits and the opportunity to make a meaningful impact on guest experiences. With a focus on continuous improvement and a commitment to exceptional service, this role is perfect for those looking to thrive in a fast-paced environment while contributing to a distinctive brand identity.
StudySmarter Expert Advice🤫
We think this is how you could land Maitre D' in London
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like edyn. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to edyn
Don't be shy about reaching out to edyn directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Maitre D' in London
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about edyn and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at edyn
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
