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- Tasks: Manage key accounts and drive sales strategy for TMCs and Entertainment sectors.
- Company: Join edyn, a dynamic player in the hospitality industry.
- Benefits: Competitive salary, travel opportunities, and professional growth.
- Why this job: Shape the future of agency sales while building strong client relationships.
- Qualifications: 4+ years in hotel sector with agency sales experience.
- Other info: Collaborative environment with a focus on innovation and success.
The predicted salary is between 36000 - 60000 ÂŁ per year.
Key Account Manager – TMCs & Entertainment
Join to apply for the Key Account Manager TMCs & Entertainment role at edyn.
Location & Hours
Based at our London offices 5 days per week. Flexibility required to travel across the UK and Ireland, depending on business needs.
Purpose
As a member of the Agency Sales Team you will play a pivotal role in shaping edyn’s transient (TMC) and specialist agency (Entertainment) segment sales strategy, achieving revenue targets across the UK, Ireland and Europe. Supporting the Head of Agency Sales, you will collaborate on client activity, RFP strategy, marketing and networking opportunities. Central to this role will be the ability to work across internal teams including sales, distribution, revenue and operations, building strong partnerships and remaining outcome‑focused. You will manage a portfolio of key TMC and Entertainment clients delivering best‑in‑class account management, grow edyn’s market share and achieve defined B2B revenue targets for your portfolio and new transient and specialist agencies.
Responsibilities
- Manage existing agency clients: relationship management for a portfolio of clients, achieving portfolio revenue targets, delivering and executing client activity plans, attending client review meetings, owning and executing agreed activities within the TMC/Consortia sales activity calendar, timely completion of RFPs, responding to enquiries, product training with all portfolio agency accounts, working with the Distribution team to update property and promotional content, reviewing trading conditions with Revenue team, delivering regular sales activity updates, attending trade shows, conferences and networking events, working cross‑functionally to ensure key departments are involved.
- Planning, seeking and winning new business: conduct research and prospecting to uncover potential new target corporate clients, gather agency data, qualify and follow up leads, manage sales activity to ensure continuous new business acquisition, recommend and attend exhibitions, business events and conferences, plan and execute B2B marketing activities for assigned accounts.
- Internal systems: ensure each account is correctly set up within edyn, work closely with reservations, revenue and finance teams, maintain accurate CRM records, keep internal databases up‑to‑date, produce sales activity and production reports, use Word, PowerPoint and Excel for presentations and reporting.
- Self‑development: maintain knowledge of company network and key locations, develop strong knowledge of agency sectors and hospitality/serviced apartment sectors, competent navigation of software packages, commit to additional training as required by the company.
Knowledge, Skills, Qualifications
- At least 4 years’ experience in the hotel sector, looking after £3m+ of annual business.
- Business travel management experience preferred.
- Commercial awareness, planning & organisation, communication, problem solving, determination to deliver targets.
- Tenacity and emotional intelligence – identifying and taking every opportunity while optimising client relationships.
- Fundamental understanding of the business and edyn values.
Experience
- Solid previous agency sales and account management experience in hospitality or corporate accommodation in the UK and Continental Europe with a strong network.
Seniority level
Mid‑Senior level
Employment type
Full‑time
Job function
Sales and Business Development
Industries
Consumer Services
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Key Account Manager TMCs & Entertainment employer: edyn
Contact Detail:
edyn Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Key Account Manager TMCs & Entertainment
✨Tip Number 1
Networking is key! Attend industry events, trade shows, and conferences to meet potential clients and partners. Don’t be shy – introduce yourself and make connections that could lead to new opportunities.
✨Tip Number 2
Showcase your expertise! Prepare a killer presentation that highlights your experience in account management and your understanding of the TMC and Entertainment sectors. This will help you stand out when meeting with clients or at networking events.
✨Tip Number 3
Follow up! After meeting someone, send a quick email to thank them for their time and express your interest in working together. This keeps you on their radar and shows your commitment to building relationships.
✨Tip Number 4
Utilise our website to apply! We’ve got all the resources you need to showcase your skills and experience. Make sure to highlight your achievements in managing key accounts and driving revenue growth.
We think you need these skills to ace Key Account Manager TMCs & Entertainment
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Key Account Manager role. Highlight your experience in agency sales and account management, especially in hospitality. We want to see how your skills align with our needs!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how you can contribute to edyn's success. Be sure to mention your understanding of the TMC and Entertainment sectors.
Showcase Your Achievements: When detailing your experience, focus on specific achievements that demonstrate your ability to meet revenue targets and manage client relationships. Numbers speak volumes, so include any relevant metrics!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at edyn
✨Know Your Numbers
Before the interview, brush up on your sales figures and account management successes. Be ready to discuss how you've managed portfolios worth over ÂŁ3m and the strategies you used to achieve revenue targets. This will show that you understand the financial side of the role.
✨Research edyn and the Market
Dive deep into edyn’s values, mission, and recent developments in the hospitality sector. Understanding their market position and competitors will help you tailor your responses and demonstrate your genuine interest in the company and its goals.
✨Prepare for Scenario Questions
Expect questions about how you would handle specific client situations or challenges. Think of examples from your past experience where you successfully navigated complex client relationships or turned around a difficult situation. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Showcase Your Networking Skills
Since this role involves attending trade shows and networking events, be prepared to discuss your networking strategies. Share examples of how you've built strong partnerships in the past and how you plan to leverage your existing network to benefit edyn.
