At a Glance
- Tasks: Lead sales strategy for tours and groups, driving revenue and client retention.
- Company: Dynamic hospitality brand redefining modern lifestyle hotels across Europe.
- Benefits: Competitive salary, growth opportunities, and a vibrant work environment.
- Other info: Embrace creativity and change in a fast-paced, purpose-driven culture.
- Why this job: Join us to shape memorable guest experiences and make a real impact.
- Qualifications: Proven experience in managing strategic partnerships and driving revenue.
The predicted salary is between 48000 - 84000 € per year.
Reporting to VP - Sales & Reservations, this role will own and lead edyn's tours and groups sales strategy, driving revenue, client retention, and market growth through strategic account management and high-impact partnerships across the tour operators and group travel sectors in all relevant markets. This role is based on-site 5 days a week, either at our property in Berlin or Munich, or our London HQ.
THE WORK IN YOUR HANDS
- Own and manage strategic relationships with key tour operators and group travel providers to maximise commercial value and brand loyalty.
- Develop and execute a proactive tours and groups sales strategy, focused on driving revenue and optimising distribution.
- Shape and deliver growth plans for key regions, leveraging market insights and group travel demand data.
- Lead commercial negotiations, rate strategy, and joint initiatives with tour operators and group travel partners to optimise visibility and conversion.
- Drive tours and groups performance, including preferred partnership programmes and strategic alliances with organisations.
- Collaborate cross‑functionally with revenue, marketing, and operations teams to align commercial goals and tactical execution.
- Analyse performance across all tours and groups channels, using insights to refine strategy and report on ROI.
- Represent edyn at key industry events and conferences, building visibility and driving influence within the tours and groups sector.
- Identify and develop new tour operator and group travel partnerships, supporting growth and expansion into untapped markets and sectors.
THE FIRE YOU CARRY
- Strong communicator with excellent stakeholder and partner management skills.
- Strategic thinker with a high level of commercial acumen and a results‑driven mindset.
- Confident negotiator with experience in group rate and contract management.
- Highly analytical and comfortable using performance data to shape sales activity.
- Proficient in sales, CRM, and reporting platforms.
- Excellent knowledge of tourism industry and group travel procurement practices.
YOUR PROVEN TRACK
- Significant experience managing strategic tour operator and group travel partnerships in hospitality looking after £5m plus of annual business.
- At least 5 years' experience in the hotel sector with focus on tours and groups.
- Proven track record of driving revenue and brand exposure through tour operators, group travel providers, and wholesale channels.
- Deep understanding of group booking processes, tour series contracting, and distribution strategies.
- Experience managing regional, national and international tour operator accounts with a commercial lens.
- Minimum 7 years in senior sales or account management roles in fast‑paced, commercially focused businesses.
- Strong knowledge of the tourism landscape and group travel markets.
WHAT WE LOOK FOR
We’re here to rethink what a modern lifestyle hotel can be. That takes pace, creativity, and people who enjoy working with purpose. If you’re comfortable with change, motivated by ideas, and focused on crafting meaningful guest experiences, you’ll do well here. We value individuals who can hold a vision, appreciate atmosphere, and want their work to have impact. Skills can be taught. Mindset can’t. There’s no single template for success here – just the right approach and willingness to grow.
Key Account Director - Tour & Groups employer: edyn
At edyn, we pride ourselves on being an exceptional employer that fosters a vibrant and innovative work culture. With a focus on creativity and meaningful guest experiences, our team enjoys ample opportunities for professional growth and development, all while working in dynamic locations like Berlin, Munich, or London. Join us as we redefine hospitality and create memorable moments for our guests, all within a supportive environment that values your unique contributions.
StudySmarter Expert Advice🤫
We think this is how you could land Key Account Director - Tour & Groups
✨Tip Number 1
Network like a pro! Attend industry events and conferences where you can meet key players in the tour and group travel sector. Don’t be shy – introduce yourself, share your passion for hospitality, and make those connections that could lead to your next big opportunity.
✨Tip Number 2
Showcase your expertise! Create a personal brand online by sharing insights about the tourism industry on platforms like LinkedIn. This not only positions you as a thought leader but also attracts potential employers who are looking for someone with your knowledge and experience.
✨Tip Number 3
Be proactive! Don’t just wait for job openings to pop up. Reach out directly to companies you admire, like edyn, and express your interest in working with them. A well-crafted email can go a long way in making a memorable impression.
✨Tip Number 4
Utilise our website! When you find a role that excites you, apply through StudySmarter’s platform. It streamlines the process and ensures your application gets the attention it deserves. Plus, we’re here to support you every step of the way!
We think you need these skills to ace Key Account Director - Tour & Groups
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Key Account Director role. Highlight your experience in managing strategic partnerships and driving revenue, as these are key aspects of the job. We want to see how your background aligns with our vision!
Showcase Your Achievements:Don’t just list your responsibilities; share your successes! Use specific examples of how you’ve driven growth or improved client retention in previous roles. This will help us understand the impact you can bring to our team.
Be Authentic:Let your personality shine through in your application. We’re looking for someone who fits our culture and values, so don’t be afraid to express your passion for the hospitality industry and your approach to creating memorable guest experiences.
Apply Through Our Website:We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen on joining our exciting journey!
How to prepare for a job interview at edyn
✨Know Your Market
Before the interview, dive deep into the tourism and group travel sectors. Understand current trends, key players, and challenges. This knowledge will help you speak confidently about how you can drive revenue and build partnerships.
✨Showcase Your Strategic Thinking
Prepare to discuss specific strategies you've implemented in previous roles that led to successful partnerships or revenue growth. Use data and examples to illustrate your analytical skills and commercial acumen.
✨Master the Art of Negotiation
Be ready to talk about your experience with negotiations, especially in terms of group rates and contracts. Highlight any successful deals you've closed and how you navigated challenges during the process.
✨Emphasise Collaboration Skills
This role requires cross-functional collaboration, so be prepared to share examples of how you've worked with marketing, operations, or revenue teams in the past. Show how your teamwork has led to successful outcomes.
