Finance Assistant - Accounts Receivable

FINANCE ASSISTANT – ACCOUNTS RECEIVABLE – LONDON HQ

The Finance Assistant – Accounts Receivable is responsible for delivering core Accounts Receivable tasks including invoicing, payment allocations, file upload reviews, customer billing queries and guest / trade receivable ledger reconciliations. Reporting into the Accounts Receivable Manager, the role supports hotel operators, maintains strong client and corporate client relationships, and ensures compliance with company policies.

This is an executional role for someone with hospitality experience, who enjoys working in high performing teams and has strong attention to detail. The role is based at the London Bridge office 5 days per week.

Key Responsibilities

• Raise customer invoices and credit notes in Edyn’s property management system (PMS) accurately and within agreed terms. Complete inter‑company invoicing and receipt handling.
• Investigate customer billing queries in liaison with Credit Control, Reservations or on‑site teams to provide supporting information as required.
• Postings for any customer bank transfers received into the bank daily; reconcile non‑room revenue portals including payment reconciliations (e.g., vending machines).
• Oversee non‑room revenue uploads to the finance system to ensure they load accurately.
• Review and clear guest / trade receivable ledgers in the finance system and ensure appropriate reconciliation with PMS, investigating and resolving queries when applicable.
• Respond to inbox queries to satisfactory standards in line with the SLA.

Desired Attributes

• Self‑motivated, organised and outcome focused, looking to achieve all metrics and expectations set in terms of task delivery.
• Great attention to detail and accuracy, working consistently to a high standard.
• Willingness to learn end‑to‑end Accounts Receivable tasks.
• Strong communication and interpersonal skills. Confident to flag when issues arise for a quick resolution.
• MS Office skills.

Qualifications

• Experience working in a fast‑paced team environment for at least 2 years.
• Experience working in the hotel industry and using PMS systems (e.g., MEWS, Opera).
• Experience using ERP Systems (e.g., NetSuite, Oracle, SAP) preferable.