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- Tasks: Serve delicious drinks and create memorable experiences for guests.
- Company: Join a vibrant team dedicated to exceptional service and community spirit.
- Benefits: Enjoy flexible hours, barista training, and a fun work environment.
- Why this job: Perfect for coffee lovers wanting to connect with people and grow their skills.
- Qualifications: Customer service experience is a plus; confidence with IT systems is essential.
- Other info: Be part of a supportive team that values your input and creativity.
IN THIS ROLE YOU WILL BE RESPONSIBLE FOR THE FOLLOWING:
- Service Delivery.
- Creating tell-your-mates experiences that make guests want to keep coming back.
- Making coffee, tea, and other specialty drinks, including espresso-based beverages, teas, and smoothies.
- Greeting customers, taking orders, and providing menu recommendations.
- Processing payments, handling transactions, and operating the point-of-sale (POS) system.
- Cleaning and sanitizing work areas, equipment, and seating areas.
- Maintaining inventory levels and restocking supplies.
- Preparing and serving food items like pastries, sandwiches, or snacks, depending on the establishment.
- Collaborating with other team members to ensure efficient operations.
- Maintaining high standards of beverage quality and presentation.
- Possessing a good understanding of coffee varieties, brewing methods, and latte art.
- Being empowered to use your initiative when dealing with customer complaints or issues with a positive attitude and seeking to resolve them.
- Actively looking for opportunities to grow revenue.
- Ensuring compliance with all statutory, legal, hygiene, safety, and employment requirements for reception, food and beverage, and night operations.
- Covering all shifts, including early and late hours.
- Teamwork.
- Understand and embody the edyn values.
- Constructively challenge, question, seek to improve, evolve, and be human.
- Contribute to a strong community spirit.
- Be objective, fair, ethical, and consistent.
- Some previous experience in a customer-facing role preferred.
- Confidence using basic IT systems and software (including Microsoft Office).
- Formal barista training will be provided.
Contact Detail:
edyn Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Part Time Food & Beverage Host/Barista
✨Tip Number 1
Familiarise yourself with different coffee varieties and brewing methods. This knowledge will not only impress during your interview but also show your passion for the role, making you a standout candidate.
✨Tip Number 2
Practice your customer service skills by engaging with friends or family in a mock setting. Being able to demonstrate your ability to create a welcoming atmosphere will be crucial in this role.
✨Tip Number 3
Showcase your teamwork abilities by discussing past experiences where you collaborated effectively with others. Highlighting your capacity to work well in a team will align with our values at StudySmarter.
✨Tip Number 4
Be prepared to discuss how you would handle customer complaints positively. Having a few examples ready can demonstrate your initiative and problem-solving skills, which are essential for this position.
We think you need these skills to ace Part Time Food & Beverage Host/Barista
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and any previous roles related to food and beverage. Emphasise skills like teamwork, communication, and your ability to handle transactions.
Craft a Compelling Cover Letter: In your cover letter, express your passion for the food and beverage industry. Mention specific experiences that demonstrate your ability to create memorable customer experiences and your understanding of coffee and beverage preparation.
Showcase Your Skills: If you have any barista training or experience with specialty drinks, be sure to mention it. Highlight your knowledge of coffee varieties and brewing methods, as well as your ability to work under pressure in a fast-paced environment.
Demonstrate Your Initiative: Provide examples in your application of how you've used your initiative to resolve customer complaints or improve service delivery in past roles. This will show that you embody the values the company is looking for.
How to prepare for a job interview at edyn Limited
✨Show Your Passion for Coffee
Make sure to express your enthusiasm for coffee and beverages during the interview. Share any personal experiences or knowledge you have about different coffee varieties, brewing methods, or even latte art. This will demonstrate your genuine interest in the role and help you stand out.
✨Emphasise Customer Service Skills
Since this role involves a lot of customer interaction, highlight your previous experience in customer-facing roles. Be ready to discuss how you've handled difficult situations or complaints in the past, showcasing your ability to maintain a positive attitude and resolve issues effectively.
✨Demonstrate Teamwork
Collaboration is key in this position, so be prepared to talk about your experiences working in a team. Share examples of how you've contributed to a positive team environment and how you can support your colleagues to ensure efficient operations.
✨Be Ready for Practical Questions
Expect questions that may require you to think on your feet, such as how you would handle a busy shift or a dissatisfied customer. Practising these scenarios beforehand can help you feel more confident and show that you're capable of using your initiative in real-time situations.
