Night Head Host

Be you. At work. Here at Locke, we create spaces where you can be you – and we don’t just mean our design‑led aparthotels. From front desk to back office, on‑the‐ground to behind‑the‑scenes, our team makes Locke what it is. Forget demographics: we’re building a community of the culturally curious. The forward‑thinking. The ever‑questioning. Locke is growing. With new openings across the UK and Europe coming up, we’re at an exciting time in our young life. Want to get stuck in? Roll up your sleeves and let’s go.

The role. Are you a natural host? Calm under pressure, with next‑level organisational skills? Do you find satisfaction in creating seamless hospitality and memorable experiences? As the lynchpin of the night reception team, overseeing the Night House Hosts and reporting to the Assistant General Manager, as our Night Manager you’ll make sure guests feel genuinely special – from the day they reserve, until the minute they check out, and everything in between.

What it looks like:

• Be the “go to person” to ensure that we are taking care of our guests and teams well‑being during the evening
• Being an authority on local goings‑on and inspiring guests with new ideas
• Being a friendly face and go‑to person for guests, contractors and visitors
• Recruiting, onboarding and training top‑notch talent
• Leading the Night House Host team and empowering them to own their role as face of the hotel
• Coaching and being accountable for the front‑of‑house team, including rota management and setting SMART objectives
• Encouraging open communication, including regular team meetings and one‑to‑ones with the Night House Host team and being part of wider team meetings

Values you’ll share:

• Courage to question, evolve and be human
• Curiosity to seek out innovation, change and creativity
• Confidence to challenge convention and look for better ways to do and be
• Accountability and the desire to empower those around you
• Freedom to be yourself at work, just as much as at play
• Acceptance that perfection doesn’t exist and no one has a monopoly on good ideas
• Recognition of humanity in yourself and others to learn fast, evolve and grow

In return we offer you a competitive salary per annum, bonus scheme, holidays (including the option to buy more if you want them), wellbeing benefits (Cash Plan and an Employee Assistance Programme), free nights in our properties, excellent travel and development opportunities, awesome recognition schemes, pension (the tax efficient way), company sick pay and further benefits tailored to your individual needs.

When and Where? We believe in working flexibly – this includes flexibility in work location, working days (including weekends and bank holidays in operations) and working hours. This may be ad hoc or permanent flexibility. Ask your recruiting manager or see our careers page for more information.

About edyn Our vision is to create sanctuaries across European cities, which provide a sense of belonging to the free‑thinking urbanite in all of us. Each of our brands – Locke, SACO and Cove – is firmly rooted in the local neighbourhood, offering vibrant experiences and connections which nourish and enliven the soul.