Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Welcome guests and ensure a smooth check-in and check-out experience.
- Company: Join a unique hotel brand focused on character and memorable experiences.
- Benefits: On-the-job training, flexible shifts, and a vibrant work environment.
- Other info: Great opportunity for growth in a dynamic and supportive setting.
- Why this job: Be part of a team redefining modern hospitality with creativity and purpose.
- Qualifications: Customer service experience preferred; a friendly attitude is essential.
The predicted salary is between 22000 - 25000 £ per year.
We are looking for a friendly, professional, and service-oriented Front of House Assistant to join our on-property hotel team. This role is the first point of contact for guests and plays a key part in delivering a welcoming and efficient guest experience throughout their stay.
The stage is set for something different. We don’t run conventional hotels; we build places with character and intent. What began as a small UK aparthotel portfolio has grown into a European collection recognised for design and atmosphere - and we’re now entering a new chapter. As we redefine the brand and evolve our identity, we’re focused on creating spaces that feel compelling, contemporary, and truly distinctive. Locke leads with bold expression; Cove by Locke refines that same spirit into a quieter, more streamlined approach. Guests come to rest, work, or escape. Comfort is a given - great beds, hot showers, genuine service. But we aim to create moments that feel memorable and a little unexpected, bringing back the sense of mood hospitality often lost. This is our backdrop. We’re on an exciting journey, step on stage and play your part.
THE WORK IN YOUR HANDS
- Greet guests warmly and assist with check-in and check-out procedures
- Handle guest inquiries, requests, and basic complaints professionally
- Answer phone calls and manage reservations or guest information
- Maintain a clean, organised, and welcoming front desk area
- Follow hotel policies, procedures, and service standards
- Coordinate with housekeeping and other departments as needed
- Assist with administrative and front office tasks
- Ensure guest satisfaction at all times
THE FIRE YOU CARRY
- Friendly, professional, and customer-focused attitude
- Strong communication and interpersonal skills
- Ability to work well as part of a team
- Good organisational and multitasking abilities
- Attention to detail and accuracy
- Problem-solving skills and a calm approach under pressure
- Basic computer and administrative skills
- Willingness to learn hotel systems and procedures
YOUR PROVEN TRACK
- Previous experience in customer service or hospitality preferred
- Experience in a hotel front office or guest services role is an advantage
- Experience dealing with guests in a face-to-face environment
- Ability to work flexible shifts, including weekends and public holidays
- On-the-job training provided for entry-level candidates
- Experience using property management systems (PMS) is an advantage
WHAT WE LOOK FOR
We’re here to rethink what a modern lifestyle hotel can be. That takes pace, creativity, and people who enjoy working with purpose. If you’re comfortable with change, motivated by ideas, and focused on crafting meaningful guest experiences, you’ll do well here. We value individuals who can hold a vision, appreciate atmosphere, and want their work to have impact. Skills can be taught. Mindset can’t. There’s no single template for success here - just the right approach and willingness to grow.
Front of House Assistant - Cove Cannon Street in London employer: edyn Limited
Contact Detail:
edyn Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House Assistant - Cove Cannon Street in London
✨Tip Number 1
First things first, make sure you know the company inside out. Check out their website and social media to get a feel for their vibe. When you walk in for your interview, you want to show that you’re not just another candidate – you’re genuinely excited about what they do!
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a mate or in front of the mirror. Think about how you can relate your past experiences to the Front of House Assistant role. Show them you’ve got the skills and the personality to create those memorable guest experiences.
✨Tip Number 3
Dress to impress but keep it real. You want to look professional, but also fit in with the hotel’s unique style. A smart-casual outfit can go a long way in showing you understand their brand while still being approachable and friendly.
✨Tip Number 4
Finally, don’t forget to follow up after your interview! A quick thank-you email can set you apart from other candidates. It shows you’re keen and appreciate the opportunity. Plus, it’s a great chance to reiterate why you’d be a fantastic fit for the team!
We think you need these skills to ace Front of House Assistant - Cove Cannon Street in London
Some tips for your application 🫡
Be Yourself: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show off your friendly and professional side. Remember, we’re looking for someone who can create memorable moments for our guests.
Tailor Your Application: Make sure to customise your application to fit the Front of House Assistant role. Highlight any relevant experience in customer service or hospitality, and mention how your skills align with our mission to deliver a welcoming guest experience. It shows us you’re genuinely interested!
Show Your Passion: We love seeing candidates who are passionate about hospitality! In your application, share why you’re excited about this role and what makes you a great fit for our team. A little enthusiasm goes a long way in making your application stand out.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about our unique spaces and what we’re all about.
How to prepare for a job interview at edyn Limited
✨Know the Company
Before your interview, take some time to research Cove Cannon Street and its unique approach to hospitality. Understand their values and what sets them apart from conventional hotels. This will help you align your answers with their vision and show that you're genuinely interested in being part of their team.
✨Showcase Your Customer Service Skills
As a Front of House Assistant, you'll be the first point of contact for guests. Prepare examples from your past experiences where you've provided excellent customer service or resolved issues effectively. Highlight your friendly and professional attitude, as this is key to creating memorable guest experiences.
✨Demonstrate Team Spirit
Cove Cannon Street values teamwork, so be ready to discuss how you work well with others. Share instances where you've collaborated with colleagues to achieve a common goal or helped out in different departments. This shows that you're adaptable and willing to contribute to the overall success of the hotel.
✨Prepare for Situational Questions
Expect questions that assess your problem-solving skills and ability to handle pressure. Think of scenarios where you've had to think on your feet or manage multiple tasks at once. Practising these responses will help you feel more confident during the interview and demonstrate your calm approach under pressure.