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- Tasks: Manage client enquiries and convert them into high-value bookings.
- Company: edyn creates soulful hospitality for modern travellers, offering unique living spaces across Europe.
- Benefits: Enjoy a competitive salary, quarterly bonuses, 25 days holiday, and free nights in our properties.
- Why this job: Join a vibrant team, build relationships, and make an impact in the hospitality industry.
- Qualifications: 3+ years in sales or reservations, excellent communication skills, and a knack for client relations.
- Other info: Hybrid work model with flexibility; be part of a culture that values growth and creativity.
The predicted salary is between 28800 - 43200 ÂŁ per year.
Location: edyn London Office (Hybrid – 4 days in, 1 day remote)
Team: Commercial | Reporting to: Global Head of Reservations
Contract: Full-time, Permanent
Hours: Monday – Friday, 9.00–17.30 (some flexibility required)
Salary: Competitive
Love people? Love detail? Love turning opportunities into bookings? Read on. At edyn, we create soulful hospitality for the modern traveller. Our spaces aren’t just places to sleep – they’re places to live, connect and explore. Behind every stay is a team that makes it all happen – and right now, we’re looking for a Key Account Sales Executive to help us convert high-value opportunities and build brilliant relationships with our biggest clients. If you’re commercially driven, people-savvy and passionate about delivering standout service, this could be your perfect next step.
What you’ll be doing:
- Convert day-to-day enquiries from corporate and agency partners into high-value bookings
- Build strong relationships with our key clients, becoming their go-to for all booking-related support
- Work closely with Sales and Account Managers to truly understand client needs and service expectations
- Negotiate with internal teams and clients to close bookings that work for everyone
- Go on familiarisation trips with Sales to strengthen client relationships and promote our spaces
- Become an expert in our full edyn portfolio across Europe – from Locke to Cove and beyond
- Share your knowledge with the wider reservations team to keep standards high across the board
- Drive revenue through upselling and room upgrades
- Always be one step ahead on policies, promotions, systems and service standards – ensuring every client interaction feels seamless
- Bring our “Soulful Hospitality” to life with every booking
About you:
We’re looking for someone who’s got a sharp eye for opportunity, a great phone manner, and the confidence to manage client relationships at a senior level. You’ll be friendly, organised, and just as focused on service as you are on sales. You’ll also have:
- At least 3 years’ experience in sales or reservations in the hospitality or serviced apartment industry
- Knowledge of the European hospitality market (bonus points for this!)
- Excellent written and verbal communication skills
- Confidence influencing senior stakeholders and juggling multiple client needs
- The initiative to offer creative solutions and make decisions that benefit both edyn and the client
- A curious mindset – always wanting to learn, explore and do better
Why grow with edyn?
We’re not just offering you a job – we’re offering you a place to belong, grow and thrive. Here’s what you can expect:
- A quarterly bonus scheme
- 25 days’ holiday (plus the option to buy more)
- Wellbeing support – including a cash plan and Employee Assistance Programme
- Free nights in our properties (yes, really!)
- Recognition schemes that reward your impact
- A great pension plan (tax efficient too)
- Sick pay and tailored benefits to suit your lifestyle
Sound like your kind of role? Apply now to join us as Key Account Sales Executive and play a key part in delivering incredible service, winning new business, and shaping what soulful hospitality really means.
Key Account Sales Executive employer: edyn Limited
Contact Detail:
edyn Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Key Account Sales Executive
✨Tip Number 1
Familiarise yourself with edyn's portfolio and the European hospitality market. Understanding the unique offerings of each property will help you engage confidently with potential clients and demonstrate your expertise during conversations.
✨Tip Number 2
Network within the hospitality industry, especially with professionals who have experience in sales or reservations. Building relationships with industry peers can provide valuable insights and potentially lead to referrals or recommendations for the role.
✨Tip Number 3
Prepare to showcase your negotiation skills. Think of examples from your past experiences where you successfully closed deals or managed client expectations, as this will be crucial in demonstrating your fit for the Key Account Sales Executive position.
✨Tip Number 4
Stay updated on current trends in the hospitality sector, particularly those affecting corporate travel and serviced apartments. Being knowledgeable about market shifts will allow you to speak intelligently about how edyn can meet evolving client needs.
We think you need these skills to ace Key Account Sales Executive
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in sales or reservations, particularly within the hospitality or serviced apartment industry. Emphasise your achievements and skills that align with the Key Account Sales Executive role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for hospitality and your ability to build strong client relationships. Mention specific examples of how you've successfully converted enquiries into bookings in the past.
Highlight Communication Skills: Since excellent written and verbal communication skills are crucial for this role, ensure your application reflects your ability to influence senior stakeholders and manage multiple client needs effectively.
Showcase Your Knowledge: Demonstrate your understanding of the European hospitality market in your application. Mention any relevant experiences or insights that could set you apart as a candidate who is well-informed and ready to contribute.
How to prepare for a job interview at edyn Limited
✨Research edyn's Values
Before the interview, take some time to understand edyn's commitment to 'Soulful Hospitality'. Familiarise yourself with their portfolio and how they create unique experiences for guests. This will help you align your answers with their values during the interview.
✨Prepare for Scenario Questions
Expect questions that assess your ability to handle client relationships and sales scenarios. Think of specific examples from your past experience where you've successfully converted enquiries into bookings or built strong client relationships. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Showcase Your Communication Skills
As a Key Account Sales Executive, excellent communication is key. During the interview, demonstrate your verbal and written communication skills. Be clear and concise in your answers, and don’t hesitate to ask clarifying questions if needed. This shows your confidence and engagement.
✨Highlight Your Industry Knowledge
Since knowledge of the European hospitality market is a bonus, be prepared to discuss current trends and challenges in the industry. Share insights on how you can leverage this knowledge to benefit edyn and its clients, showcasing your initiative and curiosity.
