Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Welcome guests, take orders, and ensure a fantastic dining experience.
- Company: Join a vibrant hotel chain with a focus on community and innovation.
- Benefits: Flexible hours, competitive pay, and opportunities for growth.
- Other info: Work in various locations across London with a dynamic team.
- Why this job: Be part of a fun team and create memorable experiences for guests.
- Qualifications: Customer service experience is a plus, but not essential.
The predicted salary is between 12 - 15 £ per hour.
A Food and Beverage (F&B) Host is responsible for providing excellent customer service in our hotel restaurant and bar. The primary duties include:
- Greeting guests, taking orders, serving food and drinks, and delivering a positive dining experience.
- Welcoming guests, directing them to their tables, and ensuring a clean and inviting space.
- Presenting menus, answering questions about dishes and beverages, and accurately recording orders.
- Delivering food and beverages promptly and efficiently, ensuring proper presentation and temperature.
- Refilling drinks, clearing used plates, and maintaining a clean and organised dining area.
- Processing payments, whether by credit card or room charging.
- Using initiative when dealing with customer complaints or issues with a positive attitude and seeking to resolve them.
- Ensuring tables are set up appropriately, and the dining area is clean and tidy.
- Relaying orders accurately, addressing any issues with preparation, and coordinating service.
- Actively looking for opportunities to grow revenue and identifying upselling opportunities.
Teamwork
- Understand and embody the edyn values.
- Constructively challenge, question, seek to improve, evolve and be human.
- Contribute to a strong community spirit.
- Be objective, fair, ethical, and consistent.
Experience
- Previous experience in a customer-facing role (Food and Beverage preferred) but not necessary.
Skills
- Customer Service: Friendly, attentive, and able to handle a wide range of customer interactions.
- Natural influencing skills with a knack for managing expectations.
- Communication: Excellent verbal and non-verbal communication skills.
- Knowledge of Food and Beverages: Familiarity with menu items, drink options, and potential allergies or dietary restrictions.
- Attention to Detail: Accurate order taking, ensuring correct presentation, and maintaining a clean dining area.
- Multitasking: Ability to handle multiple tasks simultaneously while maintaining efficiency.
- Problem-Solving: Able to address customer issues or resolve unexpected situations.
- Teamwork: Collaborate effectively with other servers, kitchen staff, and bar staff.
- Strong financial acumen, with experience in budgeting, forecasting, and cost control.
Values
- Courage to question, evolve and be human.
- Curiosity to seek out innovation, change and creativity.
- Confidence to challenge convention and look for better ways to do and be.
- Accountability and the desire to empower those around you.
- Freedom to be yourself at work, just as much as at play.
When and where
- You’ll work on a zero hour contract, working from 10 up to 40 hours per week.
- We are opening several Food & Beverage outlets across London in our Locke properties over the coming months.
- You will be based primarily at one location; however, you might also work at other Locke locations.
Food & Beverage Host (Casual) employer: edyn Limited
Contact Detail:
edyn Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Food & Beverage Host (Casual)
✨Tip Number 1
Get to know the venue! Before your interview, pop by the restaurant or bar to soak up the atmosphere. Familiarise yourself with the menu and the vibe so you can chat about it during your interview. It shows you're genuinely interested and ready to hit the ground running!
✨Tip Number 2
Practice your people skills! As a Food & Beverage Host, you'll be all about customer service. Role-play with a mate or in front of the mirror, focusing on how to greet guests warmly and handle tricky situations. The more comfortable you are, the better you'll shine in the real deal!
✨Tip Number 3
Show off your teamwork spirit! During interviews, share examples of how you've worked well with others in past roles. Highlighting your ability to collaborate will resonate with the hiring team, especially since they value a strong community spirit.
✨Tip Number 4
Apply through our website! We love seeing applications come directly from our site. It not only makes things easier for us but also gives you a chance to stand out. Plus, you’ll get the latest updates on openings across our Locke properties!
We think you need these skills to ace Food & Beverage Host (Casual)
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your enthusiasm for the role and the hospitality industry. A friendly tone can go a long way in making your application stand out.
Tailor Your Experience: Make sure to highlight any relevant experience you have, even if it’s not directly in food and beverage. If you've worked in customer service or any role that involved teamwork and communication, mention it! We love seeing how your skills can translate to our F&B Host position.
Be Specific About Your Skills: We’re looking for specific skills like attention to detail and problem-solving. In your application, give examples of how you’ve used these skills in past roles. This helps us see how you can contribute to creating those tell-your-mates experiences for our guests.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, you’ll find all the info you need about the position and our company culture there!
How to prepare for a job interview at edyn Limited
✨Know the Menu Inside Out
Familiarise yourself with the menu and drink options before the interview. Being able to discuss specific dishes, ingredients, and potential dietary restrictions shows that you're genuinely interested in the role and ready to provide excellent service.
✨Show Off Your Customer Service Skills
Prepare examples from your past experiences where you provided outstanding customer service. Whether it’s handling complaints or upselling, demonstrating your ability to connect with guests will make you stand out as a candidate.
✨Practice Your Communication
Since communication is key in this role, practice articulating your thoughts clearly and confidently. You might even want to role-play common scenarios with a friend to get comfortable with the types of interactions you’ll have with guests.
✨Emphasise Teamwork and Initiative
Be ready to discuss how you work well in a team and also take initiative when needed. Share examples of how you've collaborated with others in previous roles and how you’ve handled unexpected situations positively.