Front of House Assistant - Part Time
We are looking for a Front of House Assistant to join our team at Eden Locke, Edinburgh.
Our teams bring our vision of soulful hospitality to life, creating memorable experiences for our guests across our locations in the UK and Europe.
When and Where?
24 hours per week, over 3days of the week.
We believe in working flexibly, including flexibility around working days, weekends, bank holidays and working hours.
About Eden Locke
Eden Locke is a peaceful haven for sleeping, working and living, just minutes from Edinburgh’s main sights. Set behind a beautiful Georgian façade, our 72 apartments combine the comfort of home with thoughtful design and warm hospitality.
About the Job
As a Front of House Assistant, you willmakesure our guests receive a warm and welcoming experience from arrival to departure.
Your responsibilities will include:
- Welcoming guests and supporting check ins and check outs
- Handling bookings, payments and guest requests
- Welcoming guests and helping in our F&B areas
- Delivering food and drinks and keeping the space clean and inviting
- Handling guest issues with a positive and solution focused approach
- Supporting events and activations
- Working flexibly across the hotel and supporting your colleagues
- Following hotel, health and safety and brand standards
What We're Looking For
- Previous customer service or hospitality experience is preferred
- Friendly, confident and professional communication
- Good attention to detail and the ability to multitask
- A positive, can do attitude and willingness to use your initiative
- Comfortable working as part of a team
- Confidence using IT systems
Most importantly, we are looking for someone who is warm, proactive and genuinely enjoys creating great experiences for people.
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Front of House Assistant - Part Time employer: edyn Group
At edyn, we pride ourselves on being an exceptional employer, fostering a vibrant work culture that values curiosity, bravery, and humanity. Located in the heart of London, our team enjoys a collaborative environment where employee growth is encouraged through continuous learning and innovative practices. With a focus on soulful hospitality, we offer meaningful opportunities to create memorable experiences for our guests while ensuring a supportive atmosphere for our staff.
