An exciting opportunity has arisen in our Keswick office for a Residential Lettings Manager to support and grow our busy residential lettings department.
This is a permanent position and will ideally be full-time; however, part-time hours may be considered for the right candidate.
The role is varied and will involve assisting with the day-to-day management of residential lettings. The successful candidate will be enthusiastic, organised, customer-focused, and able to work both independently and as part of a team.
Responsibilities
- Managing the day-to-day operation of the residential lettings department in our Keswick office
- Arranging and conducting property viewings
- Liaising with landlords, tenants, contractors, and other professional contacts
- Handling enquiries in person, by telephone, and by email
- Managing tenancy applications and preparing associated paperwork
- Coordinating property maintenance and repairs
- Ensuring property records and databases are accurate and up to date
- Assisting landlords with all aspects of property management
- Carrying out property inspections and reporting findings
- Maintaining compliance with relevant lettings regulations and procedures
- Providing excellent customer service to landlords and tenants
- Supporting the department with general administrative duties
Requirements
- A positive and enthusiastic attitude
- Excellent communication and interpersonal skills
- Strong organisational and administrative abilities
- Ability to manage a varied workload and prioritise tasks effectively
- A willingness to learn and develop within the role
- Ability to work independently and as part of a team
- Good local knowledge would be advantageous
- An interest in property and customer service
- Full driving licence
Previous lettings experience is welcome but not essential. We are looking for someone with the right attitude, enthusiasm, and willingness to learn.
Working hours are Monday to Friday, 9.00am to 5.30pm, based in our Keswick office. Part-time hours may be considered for the right candidate.
Closing date for applications: 9 th November 2026
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