At a Glance
- Tasks: Drive continuous improvement in Inspection and Deviation processes across global teams.
- Company: Join a leading tech company focused on innovation and collaboration.
- Benefits: Enjoy a hybrid work model, competitive pay, and comprehensive benefits.
- Why this job: Make a real impact by enhancing quality processes in a dynamic environment.
- Qualifications: 5-7 years in Quality Engineering with strong analytical and communication skills.
- Other info: Embrace a culture of trust, accountability, and lifelong learning.
The predicted salary is between 50000 - 65000 £ per year.
Your role as a Quality Business Process Owner & Continuous Improvement Manager (Inspection & Deviation) is to drive continuous improvement of Inspection and Deviation processes across Service Technology Centres within the Vacuum Semi Service (VSS) Division, ensuring robust, value-adding and customer-focused ways of working. You will lead a global network of process champions, providing clear ownership, governance and alignment to STC and divisional strategy. This is an exciting opportunity to work across a global network and collaborate with teams to improve our business processes. You will report to the Senior Manager - Quality & Product Engineering.
You will:
- Support Service Technology Centres across the VSS Division in communicating and embedding the OPEX Quality Strategy for Inspection and Deviation.
- Identify and prioritise issues impacting customer satisfaction, acting as a subject matter expert to support effective and timely resolution.
- Provide technical input and authority for inspection plans for legacy products managed within the STC organisation.
- Improve inspection accuracy across STCs, using tools such as Gauge R&R to assess and strengthen process effectiveness.
- Work collaboratively with product companies, application and quality teams, using data and facts to review and improve tolerances and inspection plans.
- Support the transformation of inspection processes towards a more knowledge-based and digital approach, connecting teams and information across the VTBA value stream.
- Contribute to improvements in material usage costs through better inspection and process control.
- Support process risk analysis activities, including PFMEA, helping define appropriate controls and capability measures.
- Promote best practice, safety and operating standards, ensuring SHE requirements are understood and applied.
- Encourage adherence to and standardisation of global processes, working closely with other Quality BPOs and CI Managers to ensure aligned delivery and communication.
To succeed, you will need:
- 5-7 years of experience working in a Quality Engineering or Quality Improvement role within a technical or manufacturing environment.
- A strong quality foundation, with an HND or Degree in Engineering, Quality or a Science discipline, and a recognised Quality qualification (Six Sigma Green or Black Belt preferred).
- Hands-on experience in quality and statistical methods, including data analysis, technical problem solving and process improvement.
- Experience working with complex technical equipment, ideally in a customer-facing or service environment.
- The ability to work effectively in global, multi-cultural teams, communicating clearly across different levels and cultures.
- Good project and organisational skills, with a methodical, analytical approach and a focus on delivering practical benefits.
- Strong communication and influencing skills, with confidence using tools such as MS Office (SAP knowledge desirable).
In return, we offer:
- A culture of trust and accountability
- Lifelong learning and career growth
- Innovation powered by people
- Comprehensive compensation and benefits
- Health and well-being
This role offers a hybrid working arrangement, allowing you to split your time between working remotely and being on-site at our Global Technology Centre in Burgess Hill, United Kingdom (GB).
Contact information: Talent Acquisition Team: Jessica Timperley
Uniting curious minds: Behind every innovative solution, there are people working together to transform the future. With careers sparked by initiative and lifelong learning, we unite curious minds, and you could be one of them.
Quality Business Process Owner & Continuous Improvement Manager (Inspection & Deviation) in Burgess Hill employer: Edwards Vacuum, LLC
Contact Detail:
Edwards Vacuum, LLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Quality Business Process Owner & Continuous Improvement Manager (Inspection & Deviation) in Burgess Hill
✨Tip Number 1
Network like a pro! Reach out to current employees in similar roles or departments on LinkedIn. A friendly chat can give you insider info and might even lead to a referral.
✨Tip Number 2
Prepare for the interview by researching the company’s values and recent projects. Tailor your answers to show how your experience aligns with their goals, especially around quality improvement and customer satisfaction.
✨Tip Number 3
Practice your STAR technique (Situation, Task, Action, Result) for answering competency questions. This will help you articulate your past experiences clearly and effectively.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email reiterating your interest in the role can keep you top of mind and show your enthusiasm.
We think you need these skills to ace Quality Business Process Owner & Continuous Improvement Manager (Inspection & Deviation) in Burgess Hill
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Quality Business Process Owner & Continuous Improvement Manager. Highlight your relevant experience in quality engineering and continuous improvement, and don’t forget to mention any specific projects that showcase your skills!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about quality processes and how your background aligns with our mission at StudySmarter. Be sure to include examples of how you've driven improvements in past roles.
Showcase Your Skills: We want to see your hands-on experience with quality and statistical methods. Mention any tools or methodologies you’ve used, like Six Sigma or data analysis techniques, and how they’ve helped you achieve results in previous positions.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity. We can’t wait to see what you bring to the table!
How to prepare for a job interview at Edwards Vacuum, LLC
✨Know Your Quality Fundamentals
Brush up on your quality engineering principles and methodologies, especially Six Sigma. Be ready to discuss how you've applied these in past roles, particularly in improving processes or resolving customer issues.
✨Showcase Your Data Skills
Prepare to talk about your experience with data analysis and statistical methods. Bring examples of how you've used tools like Gauge R&R to enhance inspection accuracy and process effectiveness.
✨Demonstrate Collaborative Spirit
Since this role involves working with global teams, think of examples where you've successfully collaborated across cultures. Highlight your communication skills and how you’ve influenced others to adopt best practices.
✨Be Ready for Technical Questions
Expect questions about complex technical equipment and inspection plans. Prepare to discuss specific challenges you've faced and how you resolved them, showcasing your problem-solving abilities and technical expertise.