Head of Design for Service and NPI - Service Technology Centre Programmes in Burgess Hill

Head of Design for Service and NPI - Service Technology Centre Programmes in Burgess Hill

Burgess Hill Full-Time 36000 - 60000 £ / year (est.) No working from home possible
Edwards Vacuum, LLC

At a Glance

  • Tasks: Lead design initiatives for new products and enhance serviceability across global teams.
  • Company: Join a forward-thinking tech company focused on innovation and collaboration.
  • Benefits: Enjoy a hybrid work model, competitive pay, and opportunities for career growth.
  • Other info: Embrace a culture of trust, accountability, and lifelong learning.
  • Why this job: Make a real impact in a dynamic environment while driving product innovation.
  • Qualifications: 10+ years in engineering with strong leadership and technical skills.

The predicted salary is between 36000 - 60000 £ per year.

Your role as a Head of Design for Service and NPI - Service Technology Centre Programmes is to enable product serviceability by delivering strategic Design for Service and New Product Introduction programmes that support growth and profitability for the Semiconductor Service Division. You will report to the VP Engineering VSS.

You will:

  • Lead a global matrix engineering team to deliver new and legacy product service support activities across 18 Service Technology Centres (STCs).
  • Drive the introduction of new products, processes, training, and warranty-avoidance engineering initiatives into global STC operations.
  • Manage and develop global engineering capability, fostering continuous improvement, high-quality standards, and effective knowledge sharing.
  • Promote collaboration between Service Technology Centres and Product Companies, strengthening a Design for Service culture across technical, commercial, and operational functions.
  • Oversee strategic planning for Design for Service and business growth initiatives, balancing these with cost-reduction programmes.
  • Define project parameters, reporting requirements, and communication for key stakeholders including the Senior Leadership Team.
  • Plan and allocate resources effectively to ensure Design for Service requirements are fully met and delivered on time and within budget.
  • Champion safe, standardised, and cost-effective processes through agile change control and global deployment.

To succeed, you will need:

  • 10+ years of experience in a Manufacturing, Mechanical, or Electromechanical engineering environment, including 5+ years in management.
  • A solid understanding of Manufacturing Engineering methods.
  • Proven experience in NPI, STC/Field Service processes, and technical/product support.
  • Familiarity with PFMEA, Lean, Six Sigma, Kaizen, and structured problem-solving methodologies.
  • Strong capability in O365, SAP, Visio, AUTOCAD/CATIA or similar tools.
  • Ability to lead, coach, and develop a high-performing global engineering team.
  • Strong stakeholder management and the ability to influence across a multinational matrix organisation.

In return, we offer:

  • Culture of trust and accountability.
  • Lifelong learning and career growth.
  • Innovation powered by people.
  • Comprehensive compensation and benefits.
  • Health and well-being.

This role offers a hybrid working arrangement, allowing you to split your time between working remotely and being on-site at our Global Technology Centre in Burgess Hill, United Kingdom (GB).

Head of Design for Service and NPI - Service Technology Centre Programmes in Burgess Hill employer: Edwards Vacuum, LLC

As a Head of Design for Service and NPI at our Global Technology Centre in Burgess Hill, you will thrive in a culture that champions trust, accountability, and lifelong learning. We offer a hybrid working arrangement that promotes work-life balance, alongside comprehensive benefits and opportunities for career growth within a collaborative global engineering team. Join us to be part of an innovative environment where your expertise will drive meaningful change in the Semiconductor Service Division.

Edwards Vacuum, LLC

Contact Details:

Edwards Vacuum, LLC Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Head of Design for Service and NPI - Service Technology Centre Programmes in Burgess Hill

Join Engineering Meetups!

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Apply Through Company Websites

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We think you need these skills to ace Head of Design for Service and NPI - Service Technology Centre Programmes in Burgess Hill

Manufacturing Engineering methods
New Product Introduction (NPI)
Service Technology Centre (STC) processes
Technical/Product Support
PFMEA
Lean
Six Sigma

Some tips for your application 🫡

Showcase Your Technical Expertise:When applying for an engineering role like Head of Design for Service and NPI - Service Technology Centre Programmes, it’s essential to highlight your technical skills. Include any relevant software or tools you're proficient in on your CV—think CAD software, simulation tools, or programming languages. Don't skimp on any engineering projects you've worked on that demonstrate your ability to solve complex problems.

Focus on Results and Impact:In the engineering world, we love numbers and real-world impact. Quantify your achievements wherever possible—like reducing costs by a certain percentage, improving efficiency, or successfully completing a project ahead of schedule. This gives your future employers at Edwards Vacuum, LLC a clear picture of the value you can bring.

Craft a Compelling Cover Letter:Use your cover letter to express your passion for engineering and explain why you’re drawn to Edwards Vacuum, LLC specifically. Share what aspects of their work excite you and how your values align with theirs. This is your chance to show a bit of personality while keeping it professional!

Include Relevant Certifications:If you have any engineering certifications, especially ones that are recognised in your field, make sure to feature them prominently on your CV. They demonstrate not just your knowledge, but also your commitment to professional development, which is something we at StudySmarter value highly.

How to prepare for a job interview at Edwards Vacuum, LLC

Brush Up on Core Engineering Principles

Before heading into the interview with Edwards Vacuum, LLC, make sure you're solid on the fundamental engineering principles relevant to the role. Be ready to discuss concepts such as thermodynamics, fluid mechanics, or structural analysis, depending on the specifics mentioned in the job description. Don’t skip any hands-on projects or coursework; these can be excellent talking points!

Show Off Your Problem-Solving Skills

Expect technical questions or case studies during your interview—after all, engineering is all about solving problems! Prepare a few examples of how you've tackled engineering challenges in the past, whether at university or in any practical experience. Practising with mock technical interviews can really help you articulate your thought process and solutions.

Relate Your Experience to the Role

In a full-time role, employers like Edwards Vacuum, LLC want to see that you can adapt and grow within their team. Be ready to discuss how your previous internships, projects, or studies relate directly to the work you'll be doing. Highlight specific experiences that showcase your collaborative skills and how you've successfully worked within a team environment.

Know Your Tools and Software

Most engineering roles require familiarity with specific tools and software. Prepare to talk about your proficiency with programmes like AutoCAD, MATLAB, or SolidWorks if they’re relevant to the role. Even better, have examples of projects where you’ve used these tools, as it'll demonstrate your hands-on experience and readiness for the job.