At a Glance
- Tasks: Lead the Hull branch, driving growth and ensuring excellent customer service.
- Company: Join a renowned company known for expert advice and outstanding customer care.
- Benefits: Competitive salary, career development opportunities, and a supportive team environment.
- Other info: Foster a collaborative culture and enjoy excellent career progression opportunities.
- Why this job: Make a real impact by leading a dynamic team and enhancing customer experiences.
- Qualifications: Leadership experience in customer-facing roles; insurance knowledge is a plus but not essential.
The predicted salary is between 36000 - 44000 £ per year.
Qualifications, skills, and all relevant experience needed for this role can be found in the full description below.
A fantastic new opportunity for a Branch Manager to join a great company renowned for their expert advice and excellent customer service.
The Role
The Branch Manager is responsible for leading the Hull branch's people, operations, performance and overall growth.
Prior insurance experience is not essential; success comes from being an exceptional, hands on leader who develops people, builds accountability, raises performance and drives sales while ensuring excellent customer outcomes and strong regulatory compliance.
Responsibilities
Business Growth & Performance
Translate company objectives into clear, actionable priorities for the branch and track delivery.
Drive sustainable growth through effective sales activity, customer retention, service quality and operational discipline.
Cultivate productive relationships with customers, insurers, partners and internal teams.
People Leadership & Coaching
Provide visible, consistent leadership that sets expectations and standards.
Build capability and ownership through structured one to ones, team meetings and ongoing coaching.
Celebrate high performance, tackle underperformance promptly and support individual development.
Team Management & Culture
Foster an inclusive, collaborative and high performing team environment.
Recruit, develop and retain talented individuals who strengthen the branch's capability.
Build succession strength and leadership potential across the team.
Operational Excellence
Oversee efficient, well controlled branch operations, ensuring resources, processes and service levels are optimised.
Use management information, customer insight and feedback to refine processes, improve productivity and enhance the customer experience.
Compliance & Governance
Maintain full compliance with FCA requirements, Consumer Duty and internal policies.
Champion fair customer outcomes, manage risks effectively and uphold high professional standards.
The Candidate
Skills & Experience
Essential
Demonstrated leadership experience gained within insurance, financial services, another commercial sector or a customer facing environment.
A strong track record of coaching and developing teams, setting clear objectives and managing performance constructively.
Experience overseeing operations, resources, service delivery and business controls.
Proven ability to enhance processes, productivity, customer outcomes and sustainable business growth.
Excellent communication, influencing and relationship building capabilities.
Confident managing multiple priorities in a fast moving environment.
Willingness to build knowledge of FCA requirements, Consumer Duty and customer focused conduct standards; direct insurance expertise is not essential. xsabvtc
Desirable
Cert CII qualification or a commitment to working towards professional accreditation.
Experience building local
Please click on the apply button to read the full job description
Branch Manager in Newland employer: Edwards & Pearce
Join a reputable manufacturing business in Hull as a Plant Operative, where you will be part of a dedicated team committed to safety and quality. Enjoy a supportive work culture that prioritises employee growth through continuous improvement initiatives and offers a structured shift pattern for work-life balance. With opportunities to enhance your skills and contribute to meaningful production processes, this role is perfect for those seeking a rewarding career in a dynamic environment.
StudySmarter Expert Advice🤫
We think this is how you could land Branch Manager in Newland
✨Dive Into Industry Networking Events
Get your foot in the door by attending insurance industry events and conferences. Not only will you learn about the latest trends, but you'll also meet potential employers and industry peers. Check out local chapters of professional bodies like the Chartered Insurance Institute for valuable meetups.
✨Use LinkedIn to Your Advantage
Don’t underestimate the power of LinkedIn in the insurance world. Engage with industry content, join relevant groups, and connect with professionals at companies you admire (like Edwards & Pearce). A thoughtful message explaining your interest can really make a difference!
✨Look Out for Graduate Schemes
Many firms in insurance have structured graduate programmes. Keep an eye on application windows and utilise your university's career services for insider tips. These schemes are designed to develop talent and often lead to permanent roles after your initial training.
✨Leverage Your Current Connections
Got friends or family in the industry? Now’s the time to reach out! Personal referrals can give you a head start, so let them know you're on the lookout for full-time opportunities at places like Edwards & Pearce. Don’t shy away from asking for a coffee chat; you never know what doors it might open!
We think you need these skills to ace Branch Manager in Newland
Some tips for your application 🫡
Highlight Your Analytical Skills:In insurance, we love a candidate who can crunch numbers and analyse data effectively. When crafting your CV, make sure to showcase any relevant coursework or experiences that highlight your analytical abilities, especially if you’ve tackled risk assessment or financial modelling.
Showcase Industry Knowledge:Don’t be shy about your knowledge of the insurance sector! We want to see that you've done your homework on current trends, regulations, and challenges in the industry. Mention any relevant projects or studies you’ve completed that demonstrate your understanding of the field in your cover letter.
Craft a Compelling Cover Letter:Your cover letter should tell us why you’re passionate about insurance. Share any personal experiences or what drew you into this profession. We’re looking for enthusiasm and a clear motivation for why you want to be part of our team at Edwards & Pearce.
Tailor Your CV for the Role:Don't just send a generic CV! Focus on tailoring it specifically for the insurance role at Edwards & Pearce. Highlight relevant skills such as risk management, customer service experience, or any certifications you've earned in the industry to make your application stand out.
How to prepare for a job interview at Edwards & Pearce
✨Know Your Numbers: Insurance Fundamentals
Brush up on your understanding of key insurance concepts, like underwriting principles and risk assessment. Expect the interviewer at Edwards & Pearce to throw some technical questions your way, so be ready to demonstrate your grasp of these essentials.
✨Showcase Your Analytical Side
In the insurance world, it's all about data. Prepare to discuss any analytical tools or methodologies you've used in past experiences. If you have a portfolio of projects where you've tackled complex data, bring that along to impress the team!
✨Prepare for Behavioural Questions
As a full-timer at Edwards & Pearce, they'll want to know how you handle real-life scenarios, not just theory. Think about challenges you've faced in teamwork or customer service, and how those experiences can relate to a career in insurance.
✨Know the Company Culture Inside Out
Understanding Edwards & Pearce's values and workplace culture is essential. Don’t just memorise their mission statement; think about how your personal values align with theirs. This will show your genuine interest in being part of their team long-term.
