At a Glance
- Tasks: Manage customer orders and provide top-notch service in a dynamic sales environment.
- Company: Join a leading consultancy known for its commitment to excellence and equal opportunities.
- Benefits: Competitive salary, supportive team culture, and opportunities for professional growth.
- Why this job: Be the voice of our customers and make a real difference in their experience.
- Qualifications: Strong admin skills, customer-focused mindset, and excellent communication abilities.
- Other info: Fast-paced role with opportunities to learn and develop in a thriving industry.
The predicted salary is between 28800 - 48000 Β£ per year.
This position is a challenging and complex office based role, providing regular contact with customers and other functions, to ensure all our customers receive an excellent level of service. The successful applicant will need to be a highly motivated individual with exceptional administration skills. This position would be suited to someone with experience in a sales administration environment, the ability to identify and respond to customer enquiries, and carry out all sales administration procedures to a high level of detail.
THE ROLE
- Input of customer orders, contracts, forecasts and price files into the SAP system, in order to maintain an accurate reference point.
- Carry out administrative procedures within the sales department, such as processing invoices and credit requests.
- Monitor and control new product development requirements liaising with National Account Managers, customers (including internal and external customer site visits), product design and manufacturing.
- Respond to customer enquiries, liaising with other departments in order to resolve queries, solve problems and maintain a high-quality service.
- Monitor sales information on customer performance, stock levels, stock invoicing, slow moving stock and equipment so that problems can be identified and dealt with.
THE CANDIDATE
- Strong administration skills.
- Be customer focused.
- Be able to manage multiple tasks.
- Have excellent communication and influencing skills.
- A high level of Excel proficiency (including pivot tables etc).
- SAP system experience preferred but not essential.
- Manufacturing experience desirable.
Sales Account Executive in London employer: Edwards & Pearce
Contact Detail:
Edwards & Pearce Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Sales Account Executive in London
β¨Tip Number 1
Get to know the company inside out! Research their products, values, and recent news. This will help us tailor our conversations and show genuine interest during interviews.
β¨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or in front of the mirror. This will boost our confidence and help us articulate our skills effectively.
β¨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give us insider info and even referrals for the Sales Account Executive role.
β¨Tip Number 4
Donβt forget to follow up! After an interview, send a thank-you email expressing our appreciation. It keeps us on their radar and shows weβre genuinely interested in the position.
We think you need these skills to ace Sales Account Executive in London
Some tips for your application π«‘
Tailor Your CV: Make sure your CV is tailored to the Sales Account Executive role. Highlight your administration skills and any relevant experience in sales environments. We want to see how you can bring value to our team!
Showcase Your Customer Focus: In your application, emphasise your customer service skills. Share examples of how you've responded to customer enquiries or resolved issues in the past. This will show us that you're the right fit for maintaining our high-quality service.
Be Detail-Oriented: Since this role involves a lot of administration, make sure to demonstrate your attention to detail. Whether it's through your CV layout or the examples you provide, we need to see that you can manage multiple tasks without missing a beat.
Apply Through Our Website: We encourage you to apply directly through our website. Itβs the best way for us to receive your application and ensures youβre considered for the role. Plus, it shows us youβre proactive and keen to join our team!
How to prepare for a job interview at Edwards & Pearce
β¨Know Your Stuff
Before the interview, make sure you understand the role inside out. Familiarise yourself with the sales administration processes and how they relate to customer service. Brush up on your Excel skills, especially pivot tables, as they'll likely come up in conversation.
β¨Showcase Your Customer Focus
Be ready to share examples of how you've provided excellent customer service in the past. Think about specific situations where you identified and resolved customer queries effectively. This will demonstrate your customer-centric approach, which is crucial for this role.
β¨Demonstrate Your Multi-tasking Skills
Prepare to discuss how you manage multiple tasks simultaneously. Use real-life examples to illustrate your organisational skills and ability to prioritise effectively. This will show that you can handle the complexities of the role without getting overwhelmed.
β¨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready. Inquire about the team dynamics, the challenges they face, or how success is measured in the role. This not only shows your interest but also helps you gauge if the company is the right fit for you.