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For Companies At a Glance
- Tasks: Process customer orders, build relationships, and manage logistics with precision.
- Company: Join a leading manufacturer near Scunthorpe, known for its dynamic work culture.
- Benefits: Earn up to £30,000, enjoy parking, and benefit from a pension scheme.
- Why this job: Be the friendly face of the brand while making impactful connections with customers.
- Qualifications: Fluent in German, with experience in fast-paced sales and logistics environments.
- Other info: Familiarity with SAP is a plus; embrace a variety of tasks daily.
The predicted salary is between 24000 - 30000 £ per year.
Join this dynamic team as a Customer Service Administrator for a major manufacturer based near Scunthorpe.
THE BENEFITS:
- Salary: up to £30,000 depending on experience
- Parking
- Pension
THE ROLE:
- Seamlessly process customer orders from start to finish, ensuring accuracy at every step - from order receipt to invoicing.
- Be the friendly face behind the brand, nurturing relationships with existing customers and warmly welcoming new enquiries.
- Coordinate with carriers and freight forwarders.
- Keep customer files up to date on SAP and related software, maintaining up-to-date product and pricing information.
THE CANDIDATE:
- German Speaker.
- Experience working in a fast paced sales and logistics office environment and is capable of making quick decisions that are right for the company and the customer.
- Good understanding of the transit of goods from overseas, import and export documentation.
- Brand ambassador who lives and breathes the company values.
- Proficient on email, Word and Excel.
- Attention to detail.
- Be prepared to take on a variety of tasks.
- Experience with SAP/ SAP S/4 Hana desirable.
German Speaking Customer Service Administrator employer: Edwards & Pearce
Contact Detail:
Edwards & Pearce Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land German Speaking Customer Service Administrator
✨Tip Number 1
Familiarise yourself with SAP and related software before applying. Since the role requires maintaining customer files on these platforms, having a basic understanding will give you an edge during the interview.
✨Tip Number 2
Brush up on your German language skills, especially in a business context. Being able to communicate effectively with customers in their native language can set you apart from other candidates.
✨Tip Number 3
Research the company’s values and culture. As a brand ambassador, it’s crucial to demonstrate how your personal values align with theirs during the interview process.
✨Tip Number 4
Prepare examples of your experience in fast-paced environments. Be ready to discuss specific situations where you made quick decisions that benefited both the company and the customer.
We think you need these skills to ace German Speaking Customer Service Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service, particularly in sales and logistics. Emphasise your proficiency in German and any experience with SAP or similar software.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your ability to build relationships. Mention specific examples of how you've successfully managed customer orders and maintained accurate records.
Highlight Relevant Skills: In your application, clearly outline your skills that match the job description, such as attention to detail, quick decision-making, and proficiency in Microsoft Office. Make sure to mention your understanding of import/export documentation.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for this role.
How to prepare for a job interview at Edwards & Pearce
✨Showcase Your Language Skills
As a German-speaking candidate, it's crucial to demonstrate your language proficiency during the interview. Be prepared to answer questions in German and discuss your previous experiences where you used the language in a customer service context.
✨Highlight Relevant Experience
Make sure to emphasise your experience in fast-paced sales and logistics environments. Share specific examples of how you've successfully managed customer orders and maintained accurate records, especially using SAP or similar software.
✨Demonstrate Attention to Detail
Given the role's focus on accuracy, be ready to discuss how you ensure precision in your work. You might want to mention any processes you follow to double-check orders or maintain up-to-date customer files.
✨Embody the Brand Values
Research the company's values and culture beforehand. During the interview, express how your personal values align with theirs and provide examples of how you've acted as a brand ambassador in previous roles.
