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- Tasks: Install, maintain, and troubleshoot robotic mowers while driving sales growth.
- Company: Join a leading garden machinery dealer known for exceptional service and innovative solutions.
- Benefits: Enjoy a competitive salary, company van, fuel card, and 20 days holiday plus BH.
- Why this job: Be part of a dynamic team in a rapidly expanding industry with ongoing training opportunities.
- Qualifications: Technical skills, customer service experience, and a passion for innovation are essential.
- Other info: Full clean driver's license required for on-site visits and installations.
My client is a well established and forward thinking garden machinery dealer who provide an exceptional service to all clients. They are a local partner in finding the right tools for all their clients outdoor projects, big or small and have a wide range of top-brand machinery suitable for both personal and commercial use. Based in Lincolnshire and with their highly knowledgeable team, their commitment doesn't end with the purchase, with after sales support and a skilled workshop team to help keep the customers machinery in the best condition. They are a leading provider of innovative robotic mowing solutions, specialising in automated ground maintenance for commercial and residential clients. They are looking for a dynamic engineer/technician with a strong technical background who also has a customer focused approach to drive business growth while providing top-tier service to their customers. As an engineer for their robotic lawnmower department, you will be responsible for installing, maintaining, and troubleshooting robotic mowers while also identifying and developing new sales opportunities. This role requires a mix of technical expertise and strong interpersonal skills to provide excellent customer service and promote our cutting-edge products THE ROLE: Installation & Maintenance: Set up, calibrate, and maintain robotic mowing systems, ensuring optimal performance. Troubleshooting & Repairs: Diagnose and resolve technical issues both remotely and on-site. Customer Training: Educate customers on the operation and maintenance of robotic equipment to maximize satisfaction and efficiency. Sales Support & Business Development: Identify upselling opportunities, recommend solutions tailored to client needs, and assist in closing sales. Customer Relationship Management: Build and maintain strong relationships with existing clients while proactively seeking new business opportunities. Site Assessments & Demonstrations: Conduct site evaluations and product demonstrations to showcase the benefits of robotic mowing technology. Market Awareness: Stay updated on industry trends, competitor products, and technological advancements to enhance sales and service strategies. Health & Safety Compliance: Follow company health & safety rules and regulations to ensure a safe working environment. Property Care: Ensure due care is given to customer and company property during service and installations. Training & Development: Attend training courses as required to maintain compliance and understanding of the latest products and technologies Your working hours are Monday to Friday 8.00am to 5.00pm THE CANDIDATE: A positive can-do attitude and mindset. If you're a technically skilled professional with a passion for innovation. Excellent customer service and communication skills. Ability and desire to work independently and as part of a team. Experience with a variety of forest & garden, domestic, and commercial machinery-ideally familiar with Husqvarna and competitive products. Strong problem-solving and mechanical/electrical troubleshooting skills, including the ability to diagnose faults. Sales or customer service experience, with a proactive approach to identifying opportunities. Competent IT skills for diagnostics and reporting. Full clean driver's license (for on-site visits and installations). Ambition and drive to grow your role and responsibilities within the company. Experience with robotic lawnmowers, automation systems, or similar technologies like domestic appliances, power tools, etc. Previous experience in a sales-driven role within the landscaping, grounds maintenance, or machinery/appliance industries selling to homeowners and end users Knowledge of consumer sales. Competitive salary with performance-based incentives. THE BENEFITS: Company van Fuel card Company tools provided Performance based incentives Company pension 20 days holiday plus BH Employee discount Opportunities for professional growth in a rapidly expanding industry. Supportive team environment with ongoing training and development THE CONSULTANCY: Edwards & Pearce acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Edwards & Pearce is an Equal Opportunities Employer
Agricultural Engineer employer: Edwards & Pearce
Contact Detail:
Edwards & Pearce Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Agricultural Engineer
✨Tip Number 1
Familiarize yourself with the latest robotic mowing technologies and products, especially those from top brands like Husqvarna. This knowledge will not only help you during interviews but also demonstrate your genuine interest in the role.
✨Tip Number 2
Highlight any previous experience you have with customer service or sales, particularly in the landscaping or machinery sectors. Be ready to share specific examples of how you've successfully identified and pursued new business opportunities.
✨Tip Number 3
Prepare to discuss your problem-solving skills and technical expertise. Think of scenarios where you've diagnosed and resolved mechanical or electrical issues, as this will be crucial for the role.
✨Tip Number 4
Show your enthusiasm for continuous learning and professional growth. Mention any relevant training or courses you've completed, and express your willingness to attend further training to stay updated on industry trends.
We think you need these skills to ace Agricultural Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience with garden machinery, robotic systems, and customer service. Emphasize any technical skills and problem-solving abilities that align with the job description.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for innovation in the agricultural engineering field. Mention specific experiences where you provided excellent customer service or solved technical issues, demonstrating your fit for the role.
Highlight Relevant Skills: In your application, clearly outline your mechanical and electrical troubleshooting skills, as well as any experience with robotic lawnmowers or similar technologies. This will show that you have the technical expertise needed for the position.
Show Enthusiasm for the Company: Research the company and mention why you are excited about the opportunity to work with them. Discuss their commitment to customer service and innovation, and how you can contribute to their goals.
How to prepare for a job interview at Edwards & Pearce
✨Show Your Technical Expertise
Be prepared to discuss your technical background in detail. Highlight your experience with robotic lawnmowers and any relevant machinery, especially if you have worked with brands like Husqvarna. This will demonstrate your capability to handle the installation and maintenance tasks required for the role.
✨Emphasize Customer Service Skills
Since the role requires a strong customer-focused approach, share examples of how you've successfully interacted with clients in the past. Discuss your ability to educate customers on product usage and how you’ve built lasting relationships, as this is crucial for driving business growth.
✨Demonstrate Problem-Solving Abilities
Prepare to discuss specific instances where you've diagnosed and resolved technical issues. Use the STAR method (Situation, Task, Action, Result) to structure your answers, showcasing your mechanical and electrical troubleshooting skills effectively.
✨Stay Informed About Industry Trends
Research the latest advancements in robotic mowing technology and market trends. Being knowledgeable about competitors and innovations will not only impress your interviewers but also show your commitment to staying ahead in the industry.
