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For Companies At a Glance
- Tasks: Conduct installations, maintenance, and troubleshooting of advanced vacuum products.
- Company: Join Edwards, a leader in vacuum technology for diverse industries worldwide.
- Benefits: Enjoy expert training, career growth, and a supportive team environment with top-tier equipment.
- Why this job: Develop your engineering skills while making a real impact in a fast-paced, innovative setting.
- Qualifications: No specific experience required; just a passion for learning and problem-solving.
- Other info: Work on cutting-edge technology and collaborate with experienced professionals.
The predicted salary is between 30000 - 42000 £ per year.
- Functional area: Engineering
- Country: France
- City: Crolles
- On-Site/Remote: Sur place
- Company name: Edwards SAS
- Date of Posting: May 16, 2025
Your Role
Edwards is proud to lead the vacuum and abatement industry. Committed to safe and sustainable innovation, our Field and Onsite Service teams work alongside our customers to install, commission, maintain, and troubleshoot our products, enabling technology for everyone across the planet. The most important characteristic of our Onsite Service Engineer Level 1’s is the continuous development of knowledge and technical skills to ensure customer satisfaction and great teamwork. Field service engineers enjoy taking on challenges and finding solutions. You will remain cool under pressure, and if you don’t know the answer, you’ll use our processes, systems, and network to find it. You take ownership of creating high-quality work. You will be expected to deliver frontline support in key operational activities, including installation, commissioning, maintenance, and troubleshooting of Edwards products, with a focus on safety and quality while maintaining a high level of customer satisfaction. Working in a fast-paced and demanding environment, a resilient mindset is essential for this role, which offers an opportunity to learn and develop your engineering skills by working on exciting and highly technical equipment.
The mission and purpose of the Onsite Service Engineer is to provide best in class technical support to customers for semiconductor products to ensure system and product safety, uptime, and availability in support for our customers productivity to improve their satisfaction.
The Field Service Engineer accomplishes this mission by performing complex customer support activities including but not limited to installation, modification, repair and preventive maintenance tasks of Edwards Vacuum- and Abatement equipment and systems to ensure proper working order.
What you will do :
- Independently conduct key operational activities, such as installation, commissioning, maintenance, and troubleshooting of Edwards products.
- Where required, select, accurately maintain, and appropriately use Edwards Product and Field Service Operational information.
- Undertake software setup, operation, maintenance, and basic analytics. Conduct basic fault-finding and troubleshooting support
- Work alongside teammates
- You will be expected to learn and develop your knowledge and skills as a Field service engineer.
- Provides detailed and accurate feedback on field service activities and compiles clear and concise reports for submission
- As part of your role, you will be expected to set up, operate, and maintain software products and monitoring platforms on Edwards equipment.
What we offer you:
- A Supportive Team Environment – Work with experienced professionals who value knowledge-sharing and collaboration.
- Expert Training & Development – Get hands-on training with experienced engineers, plus ongoing technical support to advance your skills.
- Top-Tier Equipment – We’ll set you up for success with a company laptop, mobile phone, and full PPE.
- Career Growth – Join a company that invests in its people, offering clear pathways for development and promotion
About Edwards
Edwards is a leading developer and manufacturer of sophisticated vacuum products, exhaust management systems and related value-added services. Edwards solutions are integral to manufacturing processes for semiconductors, flat panel displays, LEDs and solar cells. They are also used within an increasingly diverse range of industrial processes including power, glass and other coating applications; steel and other metallurgy; pharmaceutical and chemical; and for scientific instruments in a wide range of R&D applications.
Edwards has over 4,000 employees worldwide engaged in the design, manufacture and support of high technology vacuum and exhaust management equipment. Edwards has state-of-the-art manufacturing facilities in Europe, Asia and North America.
take the next step Apply for the role today
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Field Service Engineer 1- Technicien sur site 1 employer: Edwards Ltd.
Contact Detail:
Edwards Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Engineer 1- Technicien sur site 1
✨Tip Number 1
Familiarise yourself with Edwards' products and services. Understanding the technical aspects of their vacuum and abatement systems will not only help you during interviews but also demonstrate your genuine interest in the role.
✨Tip Number 2
Network with current or former employees of Edwards. Engaging with them on platforms like LinkedIn can provide you with insider knowledge about the company culture and expectations, which can be invaluable during your application process.
✨Tip Number 3
Prepare for technical questions related to installation, maintenance, and troubleshooting. Brush up on your engineering fundamentals and be ready to discuss how you've applied these skills in real-world scenarios.
✨Tip Number 4
Showcase your problem-solving abilities. During any discussions or interviews, highlight specific examples where you've successfully tackled challenges, as this aligns perfectly with the resilient mindset they are looking for.
We think you need these skills to ace Field Service Engineer 1- Technicien sur site 1
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Field Service Engineer position. Highlight key skills such as troubleshooting, installation, and customer support in your application.
Tailor Your CV: Customise your CV to reflect relevant experience and skills that align with the job. Emphasise any previous roles in engineering or technical support, and include specific examples of how you've successfully handled similar tasks.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for engineering and your commitment to customer satisfaction. Mention your ability to work under pressure and your eagerness to learn and develop within the role.
Proofread Your Application: Before submitting, carefully proofread your application materials for any spelling or grammatical errors. A polished application reflects attention to detail, which is crucial for a technical role like this.
How to prepare for a job interview at Edwards Ltd.
✨Understand the Company and Its Products
Before your interview, take some time to research Edwards and their vacuum and abatement products. Familiarise yourself with their applications in various industries, especially semiconductors, as this will show your genuine interest and help you answer questions more effectively.
✨Demonstrate Problem-Solving Skills
As a Field Service Engineer, you'll need to showcase your ability to troubleshoot and find solutions under pressure. Prepare examples from your past experiences where you've successfully resolved technical issues or improved processes, highlighting your analytical thinking.
✨Highlight Teamwork and Communication
Since the role involves working alongside teammates and customers, emphasise your teamwork and communication skills. Be ready to discuss how you've collaborated with others in previous roles and how you handle feedback and share knowledge.
✨Show Willingness to Learn
Edwards values continuous development, so express your eagerness to learn and grow in the role. Discuss any relevant training or certifications you've pursued and how you plan to keep up with industry advancements and technical skills.
