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- Tasks: Manage a busy reception and support operations in a fast-paced care home.
- Company: Dynamic care home with a supportive team atmosphere.
- Benefits: Competitive salary, early finishes on Fridays, and potential for permanent position.
- Why this job: Be the face of the business and make a real difference every day.
- Qualifications: Strong customer service skills and a confident, professional manner.
- Other info: Immediate start available with varied tasks and a vibrant team.
The predicted salary is between 28000 - 28000 £ per year.
Location: Hereford
Salary: £28,000 (£13.46p/h)
Hours: 08:00 (early finish Fridays)
Type: Temporary (with potential to go permanent)
The Role
We are recruiting for a confident, people-focused Administrator / Receptionist to join a busy and fast-paced environment supporting both operations and front-of-house. This is not a back-office admin role - you will be the face of the business, dealing with residents, visitors, and internal teams daily. If you’re someone who can take control, stay organised, and handle people professionally, this could be a great opportunity with long-term potential.
What You’ll Be Doing
- Managing a busy reception/front-of-house area
- Supporting with administration and operational tasks
- Handling incoming calls and enquiries
- Liaising with residents, visitors, and families
- Assisting with general admin and light marketing tasks
- Helping to clear and manage existing admin backlog
What We’re Looking For
- Strong customer service / client-facing experience
- Confident, professional telephone manner
- Good working knowledge of Microsoft Office (especially Excel)
- Organised, proactive, and able to take ownership of tasks
- A strong personality not afraid to take control when needed
Ideal Background
We’re particularly interested in candidates from:
- Care / residential environments
- Hotel / hospitality reception
- Front-of-house or high-interaction admin roles
This role is not suitable for candidates with only call centre or sales-based phone experience.
Why Apply?
- Immediate start available
- Opportunity to secure a permanent position
- Varied, people-focused role - no two days the same
- Join a supportive and busy team environment
Temporary Care Home Administrator employer: Edwards Employment Solutions Ltd
Contact Detail:
Edwards Employment Solutions Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Temporary Care Home Administrator
✨Tip Number 1
Get to know the company culture before your interview. Check out their website and social media to see how they interact with residents and staff. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your people skills! Since this role is all about interaction, think of scenarios where you can showcase your customer service experience. Role-play with a friend or family member to get comfortable handling different types of enquiries.
✨Tip Number 3
Be ready to demonstrate your organisational skills during the interview. Bring examples of how you've managed busy environments in the past, whether it’s through managing schedules or handling multiple tasks at once. Show them you can keep things running smoothly!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision. And remember, apply through our website for the best chance!
We think you need these skills to ace Temporary Care Home Administrator
Some tips for your application 🫡
Show Your Personality: Since this role is all about being the face of the business, let your personality shine through in your application. We want to see how you can connect with people, so don’t be afraid to show us your friendly side!
Tailor Your CV: Make sure your CV highlights your customer service experience and any relevant roles you've had in care or hospitality. We’re looking for specific examples that demonstrate your ability to handle a busy environment and interact with residents and visitors.
Be Clear and Concise: When writing your cover letter, keep it clear and to the point. We appreciate straightforward communication, so make sure you outline why you’re a great fit for this role without rambling on too much.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates regarding your application status!
How to prepare for a job interview at Edwards Employment Solutions Ltd
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Temporary Care Home Administrator. Familiarise yourself with the tasks mentioned in the job description, like managing a busy reception and handling enquiries. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Showcase Your People Skills
Since this role is all about being the face of the business, be prepared to share examples of your customer service experience. Think of specific situations where you’ve successfully handled difficult interactions or provided exceptional service. This will highlight your confidence and professionalism.
✨Demonstrate Organisational Skills
The ability to stay organised is crucial in a fast-paced environment. Bring up instances where you’ve managed multiple tasks effectively or cleared an admin backlog. You could even mention how you use tools like Microsoft Excel to keep things in order, as this is a key requirement for the role.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions that show your interest in the company and the role. Inquire about the team dynamics, what a typical day looks like, or how they measure success in this position. This not only shows your enthusiasm but also helps you gauge if it’s the right fit for you.