Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Answer customer calls and provide top-notch service while resolving queries.
- Company: Exciting outsourcing company located in Sheffield City Centre.
- Benefits: Career progression, supportive team, and work-from-home options after training.
- Why this job: Join a dynamic team and develop your customer service skills with full training provided.
- Qualifications: Great customer service skills and confident IT user; no call centre experience needed.
- Other info: Flexible night shifts with opportunities for both part-time and full-time work.
Night Shift Inbound Customer Service Advisor 📍 Location: Sheffield City Centre 💼 Job Type: Ad-Hoc Temporary 💰 Pay Rate: National Minimum Wage Edwards Employment Solutions are looking for Night Shift Inbound Customer Service Advisors to join an exciting outsourcing company in Sheffield! What you\’ll do – Night Shift Inbound Customer Service Advisor: ✅ Answer inbound customer calls ✅ Accurately input data into bespoke software ✅ Provide excellent customer service, resolving queries with care What we\’re looking for – Night Shift Inbound Customer Service Advisor: ✅ Great customer service skills (retail, hospitality, office, or call centre experience welcome!) ✅ Confident IT user ✅ Ability to handle challenging conversations No call centre experience? No problem! Full training and ongoing support provided. Shifts for Night Shift Inbound Customer Service Advisor: ⏰ Ad-Hoc PT/FT – FT is 37.5 hours per week 📅 Night shift pattern likely to be 8pm – 8am (hours TBC, Monday–Sunday on rotation) Why apply for Night Shift Inbound Customer Service Advisor? ✅ Career progression opportunities ✅ Supportive team environment ✅ Work from home after initial training 📨 Apply now with your CV and begin our screening process
Night Shift Inbound Customer Service Advisors employer: Edwards Employment Solutions Ltd
Contact Detail:
Edwards Employment Solutions Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Shift Inbound Customer Service Advisors
✨Tip Number 1
Make sure you know the company inside out! Research their values and culture so you can show how you fit in. This will help you stand out during interviews.
✨Tip Number 2
Practice your customer service skills! Role-play common scenarios you might face as a Night Shift Inbound Customer Service Advisor. This will boost your confidence and prepare you for those tricky calls.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or join relevant groups. They might share insider tips or even refer you, which can give you a leg up in the application process.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team!
We think you need these skills to ace Night Shift Inbound Customer Service Advisors
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service skills and any relevant experience. We want to see how you can bring your unique background to the Night Shift Inbound Customer Service Advisor role!
Show Off Your IT Skills: Since you'll be using bespoke software, it's a good idea to mention any IT skills you have. We love confident users, so don’t be shy about showcasing your tech-savviness in your application!
Be Honest About Your Experience: No call centre experience? No worries! Just be upfront about your previous roles in retail, hospitality, or any other customer-facing jobs. We value your willingness to learn and grow with us.
Apply Through Our Website: To kickstart your journey with us, make sure to apply through our website. It’s the best way for us to receive your application and get you into our screening process quickly!
How to prepare for a job interview at Edwards Employment Solutions Ltd
✨Know Your Customer Service Basics
Brush up on your customer service skills before the interview. Think about your past experiences in retail, hospitality, or any other role where you’ve dealt with customers. Be ready to share specific examples of how you resolved queries or handled challenging conversations.
✨Familiarise Yourself with the Software
Since you'll be using bespoke software, it’s a good idea to get comfortable with similar systems. If you can, practice using basic data input tools or CRM software. This will show that you're proactive and tech-savvy, which is a big plus for the role.
✨Prepare for Night Shift Questions
Expect questions about your availability and how you handle working night shifts. Think about how you manage your time and energy during late hours. Being honest about your readiness for this schedule will help you stand out.
✨Show Enthusiasm for the Role
Let your passion for customer service shine through! Employers love candidates who are genuinely excited about the opportunity. Share why you want to work as a Night Shift Inbound Customer Service Advisor and how you can contribute to their team.
