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- Tasks: Be the face of our care home, managing reception and supporting operations.
- Company: A vibrant care home in Hereford with a supportive team culture.
- Benefits: Competitive pay, early finishes on Fridays, and potential for permanent role.
- Why this job: Make a real difference in people's lives while developing your admin skills.
- Qualifications: Strong customer service experience and proficiency in Microsoft Office.
- Other info: Dynamic role with varied tasks and immediate start available.
The predicted salary is between 28000 - 28000 £ per year.
Location: Hereford
Salary: £28,000 (£13.46p/h)
Hours: 08:00 (early finish Fridays)
Type: Temporary (with potential to go permanent)
The Role
We are recruiting for a confident, people-focused Administrator / Receptionist to join a busy and fast-paced environment supporting both operations and front-of-house. This is not a back-office admin role - you will be the face of the business, dealing with residents, visitors, and internal teams daily. If you’re someone who can take control, stay organised, and handle people professionally, this could be a great opportunity with long-term potential.
What You’ll Be Doing
- Managing a busy reception/front-of-house area
- Supporting with administration and operational tasks
- Handling incoming calls and enquiries
- Liaising with residents, visitors, and families
- Assisting with general admin and light marketing tasks
- Helping to clear and manage existing admin backlog
What We’re Looking For
- Strong customer service / client-facing experience
- Confident, professional telephone manner
- Good working knowledge of Microsoft Office (especially Excel)
- Organised, proactive, and able to take ownership of tasks
- A strong personality not afraid to take control when needed
Ideal Background
We’re particularly interested in candidates from:
- Care / residential environments
- Hotel / hospitality reception
- Front-of-house or high-interaction admin roles
This role is not suitable for candidates with only call centre or sales-based phone experience.
Why Apply?
- Immediate start available
- Opportunity to secure a permanent position
- Varied, people-focused role - no two days the same
- Join a supportive and busy team environment
Temporary Care Home Administrator in Hereford employer: Edwards Employment Solutions Ltd
Contact Detail:
Edwards Employment Solutions Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Temporary Care Home Administrator in Hereford
✨Tip Number 1
Get to know the company culture before your interview. Check out their website and social media to see how they interact with residents and staff. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your people skills! Since this role is all about interaction, think of examples from your past experiences where you've successfully handled challenging situations or provided excellent customer service. We want to see that you can shine in a busy environment.
✨Tip Number 3
Be ready to showcase your organisational skills. Bring along a few ideas on how you would manage the reception area and handle multiple tasks at once. This will demonstrate your proactive approach and ability to take control when needed.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re keen on joining us and ready to jump into this exciting opportunity.
We think you need these skills to ace Temporary Care Home Administrator in Hereford
Some tips for your application 🫡
Show Your Personality: Since this role is all about being the face of the business, let your personality shine through in your application. We want to see how you can connect with people, so don’t be afraid to showcase your confidence and warmth!
Tailor Your CV: Make sure your CV highlights your customer service experience and any relevant roles you've had in care or hospitality. We’re looking for someone who can handle a busy environment, so emphasise your organisational skills and ability to multitask.
Craft a Compelling Cover Letter: Your cover letter is your chance to tell us why you’re the perfect fit for this role. Be specific about your experiences and how they relate to the tasks mentioned in the job description. Show us that you understand what it means to be proactive and take ownership!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Edwards Employment Solutions Ltd
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Temporary Care Home Administrator. Familiarise yourself with the key tasks like managing reception, handling enquiries, and supporting operational tasks. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Showcase Your People Skills
Since this role is all about interacting with residents, visitors, and internal teams, be prepared to share examples of your customer service experience. Think of specific situations where you handled difficult interactions or went above and beyond to assist someone. This will highlight your people-focused approach.
✨Demonstrate Organisational Skills
The job requires someone who can stay organised and manage a busy environment. Bring up instances from your past roles where you successfully juggled multiple tasks or cleared an admin backlog. This will show that you can take control and keep things running smoothly.
✨Be Confident and Professional
A confident, professional telephone manner is crucial for this position. Practice speaking clearly and assertively, especially when discussing your experience. Remember, you want to convey that you’re not just capable but also ready to take ownership of tasks and lead when necessary.