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For Companies At a Glance
- Tasks: Manage cleaning accounts and build strong client relationships while leading a dedicated team.
- Company: Family-owned commercial cleaning business with a supportive culture in Yorkshire.
- Benefits: Competitive hourly rate, paid audits, and opportunities for career growth.
- Other info: Dynamic role with potential for performance-based bonuses and valued contributions.
- Why this job: Join a thriving team and make a real impact in the commercial cleaning industry.
- Qualifications: Experience in commercial cleaning, strong work ethic, and excellent client management skills.
The predicted salary is between 30000 - 40000 £ per year.
This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board.
About Us: We are a thriving, family-owned commercial cleaning business dedicated to delivering exceptional service across Yorkshire. We pride ourselves on our strong client relationships, reliable service, and a supportive team environment. We are looking for a highly motivated and experienced Account Manager to join our growing business.
The Role: As an Account Manager, you will be a pivotal part of our operations, overseeing a portfolio of commercial cleaning accounts across Teeside/Durham. This is a hands-on leadership role that requires someone with a strong work ethic, who is highly organised, and possesses excellent client management skills.
Key Responsibilities:
- Manage and maintain strong relationships with existing commercial cleaning clients.
- Act as the primary point of contact for client queries and effectively resolve any issues that arise.
- Oversee the recruitment and training of cleaning staff for your accounts.
- Conduct regular audits of cleaning accounts to ensure high standards are consistently met.
- Lead by example, demonstrating a willingness to assist with cleaning duties when required to support the team.
- Collaborate with the sales team to identify and secure new client opportunities, with potential for performance-based bonuses.
Who We Are Looking For:
- Proven Industry Experience: You must have demonstrable experience within the commercial cleaning industry.
- Exceptional Work Ethic: A dedicated and committed individual who takes pride in their work.
- Honest and Reliable: A trustworthy and dependable professional our clients and team can count on.
- Client-Focused: Excellent interpersonal skills with a strong ability to build rapport and manage client expectations.
- Problem Solver: Adept at identifying issues and implementing effective solutions promptly.
- Highly Organised: Superb organisational and time management skills to handle multiple accounts efficiently.
- A True Leader: Someone who can inspire and motivate a team, and is not afraid to get stuck in when needed.
What We Offer:
- An hourly rate. You will also be paid for monthly audits of client sites.
- The opportunity to join a supportive and growing family-owned business.
- Significant potential for career growth and development for the right individual.
- A challenging yet rewarding role where your contributions are valued.
If you are a proactive and dedicated professional with a passion for delivering excellence in the commercial cleaning industry, we encourage you to apply. We look forward to welcoming a new leader to our team!
Cleaning Accounts Manager in North East employer: Edwards Cleaning Services
Contact Detail:
Edwards Cleaning Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Cleaning Accounts Manager in North East
✨Tip Number 1
Network like a pro! Reach out to your connections in the cleaning industry and let them know you're on the lookout for an Account Manager role. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Show them that you understand their commitment to client relationships and high standards in cleaning services. Tailor your answers to reflect how you can contribute to their success.
✨Tip Number 3
Practice your problem-solving skills! Think of examples from your past experience where you've successfully resolved client issues or improved processes. This will demonstrate your ability to handle challenges effectively.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Cleaning Accounts Manager in North East
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in the commercial cleaning industry. We want to see how your skills match up with what we're looking for, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the Account Manager role. Share specific examples of how you've built client relationships and solved problems in the past.
Showcase Your Leadership Skills: Since this role is all about leading a team, make sure to highlight any leadership experiences you have. We love to see how you've motivated others and tackled challenges head-on!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our family-owned business!
How to prepare for a job interview at Edwards Cleaning Services
✨Know Your Stuff
Make sure you brush up on your knowledge of the commercial cleaning industry. Understand the key challenges and trends, and be ready to discuss how your experience aligns with the role. This shows that you're not just interested in the job, but that you genuinely understand the business.
✨Showcase Your Leadership Skills
As a Cleaning Accounts Manager, you'll need to demonstrate your leadership abilities. Prepare examples of how you've successfully managed teams or resolved conflicts in the past. Highlight your hands-on approach and willingness to support your team when needed.
✨Client Management is Key
Be ready to talk about your experience in managing client relationships. Think of specific instances where you've gone above and beyond to meet client expectations or resolve issues. This will show that you have the client-focused mindset they’re looking for.
✨Ask Thoughtful Questions
Prepare some insightful questions to ask during the interview. This could be about their client base, company culture, or future growth plans. It demonstrates your interest in the role and helps you assess if the company is the right fit for you.