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- Tasks: Manage cleaning accounts and build strong client relationships while leading a dedicated team.
- Company: Family-owned commercial cleaning business with a supportive culture.
- Benefits: Competitive hourly rate, career growth opportunities, and paid audits.
- Other info: Dynamic role with potential for performance-based bonuses and personal development.
- Why this job: Join a thriving team and make a real impact in the cleaning industry.
- Qualifications: Experience in commercial cleaning, strong work ethic, and excellent client management skills.
The predicted salary is between 30000 - 40000 £ per year.
This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board.
About Us: We are a thriving, family-owned commercial cleaning business dedicated to delivering exceptional service across Yorkshire. We pride ourselves on our strong client relationships, reliable service, and a supportive team environment. We are looking for a highly motivated and experienced Account Manager to join our growing business.
The Role: As an Account Manager, you will be a pivotal part of our operations, overseeing a portfolio of commercial cleaning accounts across Teeside/Durham. This is a hands-on leadership role that requires someone with a strong work ethic, who is highly organised, and possesses excellent client management skills.
Key Responsibilities:
- Manage and maintain strong relationships with existing commercial cleaning clients.
- Act as the primary point of contact for client queries and effectively resolve any issues that arise.
- Oversee the recruitment and training of cleaning staff for your accounts.
- Conduct regular audits of cleaning accounts to ensure high standards are consistently met.
- Lead by example, demonstrating a willingness to assist with cleaning duties when required to support the team.
- Collaborate with the sales team to identify and secure new client opportunities, with potential for performance-based bonuses.
Who We Are Looking For:
- Proven Industry Experience: You must have demonstrable experience within the commercial cleaning industry.
- Exceptional Work Ethic: A dedicated and committed individual who takes pride in their work.
- Honest and Reliable: A trustworthy and dependable professional our clients and team can count on.
- Client-Focused: Excellent interpersonal skills with a strong ability to build rapport and manage client expectations.
- Problem Solver: Adept at identifying issues and implementing effective solutions promptly.
- Highly Organised: Superb organisational and time management skills to handle multiple accounts efficiently.
- A True Leader: Someone who can inspire and motivate a team, and is not afraid to get stuck in when needed.
What We Offer:
- An hourly Rate. You will also be paid for monthly audits of client sites.
- The opportunity to join a supportive and growing family-owned business.
- Significant potential for career growth and development for the right individual.
- A challenging yet rewarding role where your contributions are valued.
If you are a proactive and dedicated professional with a passion for delivering excellence in the commercial cleaning industry, we encourage you to apply. We look forward to welcoming a new leader to our team!
Cleaning Accounts Manager employer: Edwards Cleaning Services
Contact Detail:
Edwards Cleaning Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Cleaning Accounts Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the cleaning industry and let them know you're on the lookout for an Account Manager role. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Show them that you understand their commitment to exceptional service and client relationships. Tailor your answers to reflect how your experience aligns with their needs.
✨Tip Number 3
Don’t just wait for job postings! Be proactive and reach out directly to companies you admire, like ours. Express your interest in potential opportunities and showcase how you can add value to their team.
✨Tip Number 4
Follow up after interviews! A quick thank-you email can go a long way in keeping you top of mind. It shows your enthusiasm for the role and reinforces your professionalism.
We think you need these skills to ace Cleaning Accounts Manager
Some tips for your application 🫡
Show Your Experience: Make sure to highlight your experience in the commercial cleaning industry. We want to see how your background aligns with the role of Account Manager, so don’t hold back on sharing relevant examples!
Be Client-Focused: Since this role is all about managing client relationships, let us know how you’ve successfully built rapport and handled client queries in the past. We love a good story about problem-solving and keeping clients happy!
Demonstrate Leadership Skills: We’re looking for someone who can inspire and lead a team. Share any experiences where you’ve taken charge or motivated others, especially in a hands-on environment. It’s all about showing us you can lead by example!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and get to know you better. We can’t wait to see what you bring to the table!
How to prepare for a job interview at Edwards Cleaning Services
✨Know Your Stuff
Make sure you brush up on your knowledge of the commercial cleaning industry. Understand the key challenges and trends, and be ready to discuss how your experience aligns with the role. This will show that you're not just interested in the job, but that you genuinely understand the business.
✨Showcase Your Leadership Skills
As a Cleaning Accounts Manager, you'll need to demonstrate your leadership abilities. Prepare examples of how you've successfully managed teams or resolved conflicts in the past. Highlight your hands-on approach and willingness to support your team when needed.
✨Client Management is Key
Since client relationships are crucial, think of specific instances where you've built strong rapport with clients or resolved issues effectively. Be ready to discuss your strategies for maintaining client satisfaction and how you handle challenging situations.
✨Be Organised and Prepared
Bring along any relevant documents, such as your CV and references, and prepare questions to ask about the company culture and expectations. Being organised shows that you take the opportunity seriously and are ready to hit the ground running.