At a Glance
- Tasks: Manage cleaning accounts and build strong client relationships while leading a dedicated team.
- Company: Family-owned commercial cleaning business with a supportive culture.
- Benefits: Competitive hourly rate, career growth opportunities, and paid monthly audits.
- Other info: Dynamic role with potential for performance-based bonuses and personal development.
- Why this job: Join a thriving team and make a real impact in the cleaning industry.
- Qualifications: Experience in commercial cleaning, strong work ethic, and excellent client management skills.
The predicted salary is between 30000 - 40000 £ per year.
This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board.
About Us: We are a thriving, family-owned commercial cleaning business dedicated to delivering exceptional service across Yorkshire. We pride ourselves on our strong client relationships, reliable service, and a supportive team environment. We are looking for a highly motivated and experienced Account Manager to join our growing business.
The Role: As an Account Manager, you will be a pivotal part of our operations, overseeing a portfolio of commercial cleaning accounts across Teeside/Durham. This is a hands-on leadership role that requires someone with a strong work ethic, who is highly organised, and possesses excellent client management skills.
Key Responsibilities:
- Manage and maintain strong relationships with existing commercial cleaning clients.
- Act as the primary point of contact for client queries and effectively resolve any issues that arise.
- Oversee the recruitment and training of cleaning staff for your accounts.
- Conduct regular audits of cleaning accounts to ensure high standards are consistently met.
- Lead by example, demonstrating a willingness to assist with cleaning duties when required to support the team.
- Collaborate with the sales team to identify and secure new client opportunities, with potential for performance-based bonuses.
Who We Are Looking For:
- Proven Industry Experience: You must have demonstrable experience within the commercial cleaning industry.
- Exceptional Work Ethic: A dedicated and committed individual who takes pride in their work.
- Honest and Reliable: A trustworthy and dependable professional our clients and team can count on.
- Client-Focused: Excellent interpersonal skills with a strong ability to build rapport and manage client expectations.
- Problem Solver: Adept at identifying issues and implementing effective solutions promptly.
- Highly Organised: Superb organisational and time management skills to handle multiple accounts efficiently.
- A True Leader: Someone who can inspire and motivate a team, and is not afraid to get stuck in when needed.
What We Offer:
- An hourly Rate. You will also be paid for monthly audits of client sites.
- The opportunity to join a supportive and growing family-owned business.
- Significant potential for career growth and development for the right individual.
- A challenging yet rewarding role where your contributions are valued.
If you are a proactive and dedicated professional with a passion for delivering excellence in the commercial cleaning industry, we encourage you to apply. We look forward to welcoming a new leader to our team!
Cleaning Accounts Manager in Bath employer: Edwards Cleaning Services
Contact Detail:
Edwards Cleaning Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Cleaning Accounts Manager in Bath
✨Tip Number 1
Network like a pro! Reach out to your connections in the cleaning industry and let them know you're on the hunt for an Account Manager role. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Show us that you understand our commitment to exceptional service and client relationships. Tailor your answers to reflect how your experience aligns with our mission.
✨Tip Number 3
Don’t just sit back after applying! Follow up with a friendly email or call to express your enthusiasm for the role. It shows initiative and keeps you on the radar of hiring managers.
✨Tip Number 4
When you get the chance, showcase your problem-solving skills. Share specific examples from your past where you’ve successfully managed client expectations or resolved issues. We love hearing about real-life experiences!
We think you need these skills to ace Cleaning Accounts Manager in Bath
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your proven industry experience and client management skills to show us you’re the right fit for the role.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you’re passionate about the commercial cleaning industry. Share specific examples of how you've built strong client relationships and resolved issues effectively in the past.
Showcase Your Leadership Skills: Since this is a hands-on leadership role, don’t forget to mention any previous experience leading teams or managing accounts. We want to see how you inspire and motivate others while getting stuck in when needed!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team.
How to prepare for a job interview at Edwards Cleaning Services
✨Know Your Stuff
Before the interview, brush up on your knowledge of the commercial cleaning industry. Familiarise yourself with common challenges and solutions, as well as the latest trends. This will show that you're not just experienced but also genuinely interested in the field.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams in the past. Think about specific situations where you motivated your team or resolved conflicts. This will demonstrate your ability to inspire and manage a team effectively.
✨Client Management is Key
Be ready to discuss your approach to building and maintaining client relationships. Have a few anecdotes handy that highlight your interpersonal skills and problem-solving abilities when dealing with client queries or issues.
✨Demonstrate Your Organisational Skills
Since this role requires excellent organisational abilities, come prepared to talk about how you manage multiple accounts. You could mention tools or methods you use to stay organised and ensure high standards are met across all your accounts.