At a Glance
- Tasks: Serve guests with exceptional hospitality and ensure a memorable dining experience.
- Company: Join the dynamic Edwardian Hotels London, known for its vibrant culture.
- Benefits: Enjoy competitive salary, 28 days holiday, and complimentary meals daily.
- Other info: Opportunities for promotion and access to training programs for your development.
- Why this job: Be part of a passionate team in a rewarding and fun environment.
- Qualifications: Previous waiting experience in high-end dining and excellent customer service skills.
The predicted salary is between 24000 - 30000 £ per year.
Join the UK's most dynamic collection of hotels and restaurants at Edwardian Hotels London, where it is the people who create unforgettable memories for our guests. We are always looking for hospitality professionals to join our family and bring innovative ideas to how we can provide the best possible experience. Professionals who understand and believe in our values: having Integrity, being Ambitious, and always Quality-Driven.
We know that your unique talents and ambitions not only have the ability to exceed our guests' exacting standards but also propel your own career potential in a company that recognises and rewards. At Edwardian Hotels London, we are committed to being the best place to work, so much so that we have officially been recognised as a Great Place to Work. Our commitment to the wellbeing and development of our people is at the forefront of our culture.
We are currently recruiting for a Waiter/Waitress for our 5 Star Hotel, The May Fair.
Overview:An amazing opportunity to join the team at The May Fair Kitchen, our iconic 5 Star May Fair Hotel as a Waiter/Waitress.
- You will fully understand the menu and be able to explain the dining concept to all guests, carefully checking for any allergens.
- You will read the needs of tables and serve them as to their preferences.
- You will work closely with the Head Waiters and Floor Managers to ensure that service is seamless and an exceptional level of service is provided to guests.
- You will ensure that satisfaction levels are checked at all tables you are serving and will handle any feedback or complaints accordingly.
- You will take payment in accordance with company procedures.
- As a Waiter/Waitress, you will be competent with IT applications such as Open Table, Adecco, and Micros.
- Previous front of house waiting experience of working in a high-end food led operation is essential.
- Demonstrates excellent attention to detail and customer service skills.
- Impeccable command of English both written and spoken.
- A passion for food and beverage, serving guests, and providing outstanding hospitality.
- Competitive salary
- 28 days holiday per annum including bank holidays increasing with long service
- Complimentary hot meals, salad bar, and unlimited beverages provided daily
- Recommend a Friend Scheme of up to £500 per friend recommended.
- Annual complimentary night stays within our hotels
- Preferential accommodation rates for all Edwardian Hotels for hosts, their family, and their friends
- Access to a discount platform for all of the most popular stores and outlets
- Auto enrolment into our company pension scheme
- Regular social events across all hotels
- Annual company recognition events held in January each year
- Wellbeing champions across all of our hotels
- Access to our company doctor for medical appointments and occupational health support
- Access for all hosts to our online learning platform Edwardian Academy
- Opportunities for promotion and a wide range of training programs to support your development
Waiter / Waitress - London employer: Edwardian Hotels
At Edwardian Hotels London, we pride ourselves on being a leading employer in the hospitality industry, offering a vibrant and supportive work culture that values integrity, ambition, and quality. Our commitment to employee wellbeing and development is evident through our comprehensive benefits package, including competitive salaries, generous holiday allowances, and opportunities for career advancement within our prestigious 5 Star May Fair Hotel. Join us to be part of a passionate team dedicated to creating unforgettable experiences for our guests while enjoying a fulfilling and rewarding career.
StudySmarter Expert Advice🤫
We think this is how you could land Waiter / Waitress - London
✨Tip Number 1
Network like a pro! Get out there and mingle with other hospitality folks. Attend events, join online groups, or even pop into local restaurants to chat with staff. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your personality during interviews! We want to see your passion for food and service shine through. Be yourself, share your experiences, and let your enthusiasm for hospitality speak volumes.
✨Tip Number 3
Research the company before your interview. Knowing about Edwardian Hotels London and their values will help you connect better during the conversation. Plus, it shows you’re genuinely interested in being part of their team!
✨Tip Number 4
Apply directly through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to reach out directly. Don’t miss out on this opportunity!
We think you need these skills to ace Waiter / Waitress - London
Some tips for your application 🫡
Show Your Passion:When writing your application, let your love for hospitality shine through! We want to see your enthusiasm for food and beverage service, so share any experiences that highlight your passion.
Tailor Your CV:Make sure your CV is tailored to the role of Waiter/Waitress. Highlight your previous front-of-house experience and any relevant skills, like your attention to detail and customer service prowess. We love seeing how you fit into our values!
Be Clear and Concise:Keep your application clear and to the point. Use simple language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you’d be a great fit for our team.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our family at Edwardian Hotels London.
How to prepare for a job interview at Edwardian Hotels
✨Know the Menu Inside Out
Before your interview, make sure you familiarise yourself with the menu at The May Fair Kitchen. Being able to discuss dishes, ingredients, and allergens confidently will show that you're serious about the role and ready to provide exceptional service.
✨Showcase Your Customer Service Skills
Prepare examples from your previous experience where you went above and beyond for a guest. Highlighting your attention to detail and ability to handle feedback or complaints will demonstrate that you align with the company's values of integrity and quality-driven service.
✨Dress to Impress
First impressions matter! Dress smartly and professionally for your interview. This not only shows respect for the interviewers but also reflects the high standards expected in a 5-star environment like Edwardian Hotels London.
✨Ask Thoughtful Questions
At the end of the interview, don’t hesitate to ask questions about the team culture, training opportunities, or how they ensure guest satisfaction. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.
