Night Manager - London

Night Manager - London

Full-Time 30000 - 40000 £ / year (est.) No working from home possible
E

At a Glance

  • Tasks: Lead the night team, ensuring smooth operations and exceptional guest service.
  • Company: Join Edwardian Hotels London, a dynamic collection of hotels and restaurants.
  • Benefits: Competitive salary, 28 days holiday, complimentary meals, and great discounts.
  • Other info: Opportunities for promotion and access to training programs.
  • Why this job: Be part of a fun, rewarding environment that values your unique talents.
  • Qualifications: Experience in hotel management and excellent leadership skills required.

The predicted salary is between 30000 - 40000 £ per year.

Join the UK's most dynamic collection of hotels and restaurants at Edwardian Hotels London, where it's the people who create unforgettable memories for our guests. We are always looking for hospitality professionals to join our family and bring new ideas to how we can provide the best possible experience. Professionals who understand and believe in our values: having Integrity, being Ambitious, and always Quality-Driven.

We are currently recruiting for a Night Manager to look after the Front of House Night Operations at our 5 Star May Fair Hotel, A Radisson Collection Hotel.

Overview:

An amazing opportunity to join the team in Front of House at The May Fair as a Night Manager. As a Night Manager, you will be responsible for ensuring the smooth running of the night operation ensuring a high level of service is delivered at all times. You will ensure that the FOH team follows all correct reception and night audit procedures as per company brand standards. You will ensure that all accommodation postings are correct and that all back up procedures are implemented. As Night Manager, your role will be to ensure you lead the night team to establish a highly motivated and winning team. Of paramount importance, you will ensure night security and guest safety is maintained at all times during the night operation.

About You:

A proven track record of overseeing a busy reception at night or hotel duty management experience is required. Previous experience of IT applications including Opera, Office 365, Guest Plus. Demonstrates excellent leadership skills, attention to detail and customer service skills. Impeccable command of English language both written and spoken.

Company Benefits:
  • Competitive salary
  • 28 days Holiday per annum including Bank Holidays increasing with long service
  • Complimentary hot meals, salad bar and unlimited beverages provided daily
  • Recommend a Friend Scheme of up to 500 per friend recommended
  • Annual complimentary night stays within our hotels
  • Preferential accommodation rates for all Edwardian Hotels for Hosts, their family and their friends
  • Access to a discount platform for all of the most popular stores and outlets
  • Auto enrolment into our company pension scheme
  • Regular social events across all hotels
  • Annual company recognition events held in January each year
  • Wellbeing champions across all of our hotels
  • Access to our company doctor for medical appointments and occupational health support
  • Access for all hosts to our online learning platform Edwardian Academy
  • Opportunities for promotion and a wide range of training programs to support your development

Night Manager - London employer: Edwardian Hotels

Edwardian Hotels London is an exceptional employer, renowned for its commitment to creating a rewarding and fulfilling work environment. As a Night Manager at the prestigious 5 Star May Fair Hotel, you will be part of a dynamic team that values integrity, ambition, and quality, while enjoying competitive benefits such as complimentary meals, generous holiday allowances, and opportunities for professional growth through training and development programmes. With a strong focus on employee wellbeing and recognition, Edwardian Hotels London truly stands out as a Great Place to Work.

E

Contact Details:

Edwardian Hotels Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Night Manager - London

Tip Number 1

Network like a pro! Reach out to people in the hospitality industry, especially those who work at Edwardian Hotels. A friendly chat can open doors and give you insider info on what they're really looking for.

Tip Number 2

Show off your personality! When you get the chance for an interview or even an informal meet-up, let your passion for hospitality shine through. We want to see how you can bring your unique flair to the Night Manager role.

Tip Number 3

Prepare for situational questions! Think about scenarios you might face as a Night Manager and how you'd handle them. This shows us you're ready to tackle the challenges head-on and keep our guests safe and happy.

Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re genuinely interested in joining our team at Edwardian Hotels London.

We think you need these skills to ace Night Manager - London

Leadership Skills
Customer Service Skills
Attention to Detail
Night Audit Procedures
Reception Management
IT Applications (Opera, Office 365, Guest Plus)
Guest Safety and Security

Some tips for your application 🫡

Show Your Passion for Hospitality:When writing your application, let your love for the hospitality industry shine through. We want to see how your experiences and values align with ours, especially around integrity, ambition, and quality-driven service.

Tailor Your CV and Cover Letter:Make sure to customise your CV and cover letter for the Night Manager role. Highlight relevant experience, especially in night operations or hotel management, and don’t forget to mention any specific skills with IT applications like Opera or Office 365.

Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and structure your information well so we can easily see your qualifications and what makes you a great fit for our team at The May Fair.

Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity to join our family at Edwardian Hotels London!

How to prepare for a job interview at Edwardian Hotels

Know the Company Inside Out

Before your interview, take some time to research Edwardian Hotels London. Understand their values, mission, and what makes them a Great Place to Work. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.

Showcase Your Leadership Skills

As a Night Manager, you'll need to demonstrate strong leadership abilities. Prepare examples from your past experiences where you've successfully led a team or handled challenging situations. Highlight how you motivated your team and ensured high service standards.

Be Ready for Scenario Questions

Expect scenario-based questions that assess your problem-solving skills and ability to handle night operations. Think about potential challenges you might face as a Night Manager and how you would address them. This shows you're proactive and ready for the role.

Dress the Part

First impressions matter! Dress smartly and professionally for your interview. A polished appearance reflects your understanding of the hospitality industry and the importance of presentation, which is crucial for a Night Manager role.