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- Tasks: Serve guests with exceptional hospitality and ensure a memorable dining experience.
- Company: Join the dynamic Edwardian Hotels London family, known for its vibrant culture.
- Benefits: Enjoy competitive salary, 28 days holiday, and complimentary meals daily.
- Other info: Opportunities for promotion and access to training programs for personal development.
- Why this job: Be part of a 5-star team at The May Fair Hotel and grow your career.
- Qualifications: Previous waiting experience in high-end settings and excellent customer service skills.
The predicted salary is between 24000 - 30000 £ per year.
Join the UK's most dynamic collection of hotels and restaurants at Edwardian Hotels London, where it is the people who create unforgettable memories for our guests. We are always looking for hospitality professionals to join our family and bring innovative ideas to how we can provide the best possible experience. We seek professionals who understand and believe in our values: having Integrity, being Ambitious, and always Quality-Driven.
We are currently recruiting for a Waiter/Waitress for our 5 Star The May Fair Hotel and its iconic May Fair Bar.
Overview:- An amazing opportunity to join the team at The May Fair Bar, our iconic 5 Star May Fair Hotel as a Waiter/Waitress.
- You will fully understand the menu and be able to explain all food and drink items to guests, carefully checking for any allergens.
- You will read the needs of tables and serve them as per their preferences.
- You will work closely with the Head Waiters and Floor Managers to ensure that service is seamless and an exceptional level of service is provided to guests.
- You will ensure that satisfaction levels are checked at all tables you are serving and will handle any feedback or complaints accordingly.
- You will take payment in accordance with company procedures.
- As a Waiter/Waitress, you will be competent with IT applications such as Open Table, Adecco, and Micros.
- Previous front of house waiting experience in a high-end food-led operation is essential.
- Demonstrates excellent attention to detail and customer service skills.
- Impeccable command of English both written and spoken.
- A passion for food and beverage, serving guests, and providing outstanding hospitality.
- Competitive salary
- 28 days holiday per annum including bank holidays, increasing with long service
- Complimentary hot meals, salad bar, and unlimited beverages provided daily
- Recommend a Friend Scheme of up to £500 per friend recommended
- Annual complimentary night stays within our hotels
- Preferential accommodation rates for all Edwardian Hotels for hosts, their family, and friends
- Access to a discount platform for all of the most popular stores and outlets
- Auto enrolment into our company pension scheme
- Regular social events across all hotels
- Annual company recognition events held in January each year
- Wellbeing champions across all of our hotels
- Access to our company doctor for medical appointments and occupational health support
- Access for all hosts to our online learning platform, Edwardian Academy
- Opportunities for promotion and a wide range of training programs to support your development.
Eligibility: In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.
Waiter / Waitress - London employer: Edwardian Hotels
Contact Detail:
Edwardian Hotels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Waiter / Waitress - London
✨Tip Number 1
Get to know the venue! Before your interview, pop by The May Fair Hotel or any Edwardian Hotels location. Familiarise yourself with the atmosphere, menu, and vibe. This shows genuine interest and helps you stand out!
✨Tip Number 2
Practice your people skills! As a waiter/waitress, communication is key. Role-play with friends or family to nail down how you'd handle different guest scenarios. Confidence in your service style will shine through during interviews.
✨Tip Number 3
Show off your passion for hospitality! When chatting with us, share your love for food and drink. Talk about your favourite dining experiences and what makes great service. We want to see that spark in you!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it gives you a chance to showcase your personality and why you’d be a perfect fit for our team at Edwardian Hotels London.
We think you need these skills to ace Waiter / Waitress - London
Some tips for your application 🫡
Show Your Passion: When writing your application, let your love for hospitality shine through! We want to see your enthusiasm for food and beverage, and how you can create unforgettable experiences for our guests.
Tailor Your CV: Make sure your CV is tailored to the role of Waiter/Waitress. Highlight your previous experience in high-end establishments and any relevant skills that match what we're looking for. We love attention to detail!
Be Clear and Concise: Keep your application clear and to the point. Use simple language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you're the perfect fit for our team.
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity at The May Fair Hotel.
How to prepare for a job interview at Edwardian Hotels
✨Know the Menu Inside Out
Before your interview, make sure you familiarise yourself with the menu at The May Fair Hotel. Being able to discuss the dishes and drinks confidently will show that you're genuinely interested in the role and can provide exceptional service.
✨Showcase Your Customer Service Skills
Prepare examples from your previous experience where you went above and beyond for a guest. Highlighting your attention to detail and ability to handle feedback will demonstrate that you align with the company's values of integrity and quality-driven service.
✨Practice Your Communication
Since impeccable command of English is essential, practice articulating your thoughts clearly. You might even want to role-play common scenarios you could face as a waiter or waitress, such as explaining a dish or handling a complaint.
✨Emphasise Your Passion for Hospitality
During the interview, express your enthusiasm for food and beverage service. Share why you love working in hospitality and how you believe it contributes to creating unforgettable memories for guests, which is at the heart of what Edwardian Hotels London stands for.