At a Glance
- Tasks: Join our Housekeeping team to maintain and clean guest rooms with a smile.
- Company: Be part of Edwardian Hotels London, a dynamic collection of hotels and restaurants.
- Benefits: Enjoy competitive salary, 28 days holiday, free meals, and great discounts.
- Other info: Opportunities for promotion and access to online learning for personal development.
- Why this job: Make unforgettable memories for guests while growing your career in a fun environment.
- Qualifications: Previous housekeeping experience preferred, but training will be provided.
The predicted salary is between 22000 - 26000 £ per year.
Join the UK's most dynamic collection of hotels and restaurants at Edwardian Hotels London, where it's the people who create unforgettable memories for our guests. We are always looking for hospitality professionals to join our family and bring new ideas to how we can provide the best possible experience. Professionals who understand and believe in our values: having Integrity, being Ambitious, and always Quality-Driven.
We are currently recruiting for a Section Housekeeper to join The 5 Star May Fair Hotel.
Overview:An amazing opportunity to join the Housekeeping team at The May Fair Hotel as a Section Housekeeper. As a Section Housekeeper, you will be responsible for cleaning and maintaining rooms in your section and returning them to Front of House for allocation. You will be responsible for your own standards of cleanliness within the rooms that you are allocated. You will greet all guests that you meet in a friendly and courteous manner and will do what you can to answer any questions and help with any problems. You will ensure that any feedback or complaints are passed on to the Housekeeper. You will ensure that a high level of customer satisfaction is delivered at all times in line with our core values and standards which are to exceed guest expectations.
About You:- Previous housekeeping experience is required ideally within a 4- or 5-star hotel operation. Training will however be provided.
- Demonstrates excellent attention to detail and customer service skills.
- Is able to communicate with a basic command of English.
- Understands the importance of teamwork and works well with others.
- Competitive salary
- 28 days Holiday per annum including Bank Holidays increasing with long service
- Complimentary hot meals, salad bar and unlimited beverages provided daily
- Recommend a Friend Scheme of up to 500 per friend recommended.
- Annual complimentary night stays within our hotels
- Preferential accommodation rates for all Edwardian Hotels for Hosts, their family and their friends
- Access to a discount platform for all of the most popular stores and outlets
- Auto enrolment into our company pension scheme
- Regular social events across all hotels
- Annual company recognition events held in January each year
- Wellbeing champions across all of our hotels
- Access to our company doctor for medical appointments and occupational health support
- Access for all hosts to our online learning platform Edwardian Academy
- Opportunities for promotion and a wide range of training programs to support your development
In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.
Section housekeeper - London employer: Edwardian Hotels
At Edwardian Hotels London, we pride ourselves on being a Great Place to Work, where our commitment to employee wellbeing and development is paramount. As a Section Housekeeper at the prestigious 5 Star May Fair Hotel, you will thrive in a vibrant and supportive environment that values integrity, ambition, and quality. With competitive salaries, generous holiday allowances, and numerous opportunities for career advancement, joining our team means becoming part of a family dedicated to creating unforgettable experiences for our guests while fostering your own professional growth.
StudySmarter Expert Advice🤫
We think this is how you could land Section housekeeper - London
✨Tip Number 1
Get to know the company culture! Before your interview, check out Edwardian Hotels' social media and website. Understanding their values will help you connect with the team and show that you're a great fit.
✨Tip Number 2
Practice your customer service skills! As a Section Housekeeper, you'll be interacting with guests. Think of examples from your past experience where you went above and beyond for someone, and be ready to share those stories.
✨Tip Number 3
Dress the part! When you show up for your interview, make sure you look polished and professional. It shows that you take the opportunity seriously and are ready to represent the high standards of Edwardian Hotels.
✨Tip Number 4
Apply through our website! We love seeing applications come directly from candidates who are excited about joining our team. Plus, it makes it easier for us to keep track of your application and get back to you quickly.
We think you need these skills to ace Section housekeeper - London
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see who you are beyond your experience. A friendly tone can make a big difference and show us that you’re a great fit for our team.
Tailor Your Application:Make sure to tailor your application to the Section Housekeeper role. Highlight any relevant housekeeping experience and skills that align with our values of Integrity, Ambition, and Quality-Driven service. This shows us you understand what we’re all about!
Be Clear and Concise:Keep your application clear and to the point. Use bullet points if necessary to make it easy for us to read. We appreciate well-structured applications that get straight to the heart of your qualifications and experiences.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy and straightforward!
How to prepare for a job interview at Edwardian Hotels
✨Know Your Stuff
Before the interview, brush up on your housekeeping knowledge and experience. Be ready to discuss specific tasks you've handled in previous roles, especially in a 4- or 5-star hotel setting. This shows you understand the standards expected at Edwardian Hotels London.
✨Showcase Your Customer Service Skills
Since this role involves interacting with guests, prepare examples of how you've provided excellent customer service in the past. Think about times when you went above and beyond to ensure guest satisfaction, as this aligns perfectly with their core values.
✨Emphasise Teamwork
Highlight your ability to work well in a team. Share experiences where you collaborated with colleagues to achieve a common goal, as teamwork is crucial in a busy hotel environment. This will resonate with their focus on creating a supportive workplace.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training programs available or how they support employee wellbeing. This shows your genuine interest in the company and its culture, which is something they value highly.
