At a Glance
- Tasks: Ensure the safety and security of guests and staff in a luxury hotel environment.
- Company: Join Edwardian Hotels London, a dynamic collection of hotels and restaurants.
- Benefits: Competitive salary, 28 days holiday, complimentary meals, and great discounts.
- Other info: Opportunities for promotion and access to training programs.
- Why this job: Be part of a team that creates unforgettable experiences while developing your career.
- Qualifications: Experience in hotel security or guest-facing roles; SIA licence required.
The predicted salary is between 20790 - 25410 £ per year.
Join the UK's most dynamic collection of hotels and restaurants at Edwardian Hotels London, where it's the people who create unforgettable memories for our guests. We are always looking for hospitality professionals to join our family and bring new ideas to how we can provide the best possible experience.
We are currently recruiting for a Duty Security Officer to join the 5 Star May Fair Hotel. As a Duty Security Officer, you will be a visible, reassuring presence throughout the hotel. You will protect the wellbeing of guests and staff, respond swiftly to incidents, and ensure that all security procedures are followed to the highest standard.
Overview:
- Maintain constant awareness of hotel activity, ensuring the safety and security of all guests, employees, and assets.
- Conduct regular patrols of guest floors, public areas, back of house spaces, and perimeter zones.
- Respond promptly and professionally to incidents, emergencies, and guest concerns.
- Monitor CCTV, access control systems, and alarm panels in accordance with hotel protocols.
- Support the management of lost property, incident reporting, and daily security logs.
- Assist with VIP arrivals, high profile events, and crowd management when required.
- Enforce hotel policies while delivering exceptional guest service.
- Liaise with external emergency services when necessary.
About You:
We're looking for someone who brings both professionalism and warmth. You will thrive in a luxury environment where discretion, calmness, and attention to detail are essential. You will ideally have:
- Previous experience in hotel security, corporate security, or a similar guest facing role.
- A valid SIA Door Supervisor or Security Guarding licence.
- Strong communication skills and a confident, approachable manner.
- The ability to remain composed under pressure and handle sensitive situations with discretion.
- Excellent observational skills and a proactive mindset.
- Flexibility to work shifts, including nights, weekends, and bank holidays.
Company Benefits:
- Competitive salary.
- 28 days Holiday per annum including Bank Holidays increasing with long service.
- Complimentary hot meals, salad bar and unlimited beverages provided daily.
- Recommend a Friend Scheme of up to 500 per friend recommended.
- Annual complimentary night stays within our hotels.
- Preferential accommodation rates for all Edwardian Hotels for Hosts, their family and their friends.
- Access to a discount platform for all of the most popular stores and outlets.
- Auto enrolment into our company pension scheme.
- Regular social events across all hotels.
- Annual company recognition events held in January each year.
- Wellbeing champions across all of our hotels.
- Access to our company doctor for medical appointments and occupational health support.
- Access for all hosts to our online learning platform Edwardian Academy.
- Opportunities for promotion and a wide range of training programs to support your development.
Eligibility:
In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.
Safety and Security Officer - London employer: Edwardian Hotels
Edwardian Hotels London is an exceptional employer, offering a stable and rewarding career for skilled engineers within the vibrant hospitality sector. With a strong focus on employee development, our supportive work culture fosters growth through extensive training programmes and opportunities for progression, all while providing a comprehensive benefits package that includes complimentary meals and preferential accommodation rates. Join us to work in a prestigious environment where your expertise will be valued and your contributions will enhance the luxury experience we provide to our guests.
StudySmarter Expert Advice🤫
We think this is how you could land Safety and Security Officer - London
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Edwardian Hotels. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Edwardian Hotels
Don't be shy about reaching out to Edwardian Hotels directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Safety and Security Officer - London
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Edwardian Hotels and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Edwardian Hotels
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
