Night Manager - London

Night Manager - London

London Full-Time 30000 - 40000 £ / year (est.) No working from home possible
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At a Glance

  • Tasks: Lead the night team, ensuring smooth operations and exceptional guest service.
  • Company: Join Edwardian Hotels London, a dynamic collection of hotels and restaurants.
  • Benefits: Competitive salary, 28 days holiday, complimentary meals, and great discounts.
  • Other info: Opportunities for promotion and access to training programs for your development.
  • Why this job: Be part of a fun, rewarding environment that values your unique talents.
  • Qualifications: Experience in hotel management and excellent leadership skills required.

The predicted salary is between 30000 - 40000 £ per year.

Join the UK's most dynamic collection of hotels and restaurants at Edwardian Hotels London, where it's the people who create unforgettable memories for our guests. We are always looking for hospitality professionals to join our family and bring new ideas to how we can provide the best possible experience. Professionals who understand and believe in our values: having Integrity, being Ambitious, and always Quality-Driven.

We know that your unique talents and ambitions not only have the ability to exceed our guests' exacting standards, but also propel your own career potential in a company that recognises and rewards. At Edwardian Hotels London, we are committed to being the best place to work, so much so that we have officially been recognised as a Great Place to Work. Our commitment to the wellbeing and development of our people is at the forefront of our culture.

We are currently recruiting for a Night Manager to look after the Front of House Night Operations at our 5 Star May Fair Hotel, A Radisson Collection Hotel.

Overview: An amazing opportunity to join the team in Front of House at The May Fair as a Night Manager. As a Night Manager, you will be responsible for ensuring the smooth running of the night operation ensuring a high level of service is delivered at all times. You will ensure that the FOH team follows all correct reception and night audit procedures as per company brand standards. You will ensure that all accommodation postings are correct and that all back up procedures are implemented. As Night Manager, your role will be to ensure you lead the night team to establish a highly motivated and winning team. Of paramount importance, you will ensure night security and guest safety is maintained at all times during the night operation.

About You: A proven track record of overseeing a busy reception at night or hotel duty management experience is required. Previous experience of IT applications including Opera, Office 365, Guest Plus. Demonstrates excellent leadership skills, attention to detail and customer service skills. Impeccable command of English language both written and spoken.

Company Benefits:

  • Competitive salary
  • 28 days Holiday per annum including Bank Holidays increasing with long service
  • Complimentary hot meals, salad bar and unlimited beverages provided daily
  • Recommend a Friend Scheme of up to 500 per friend recommended.
  • Annual complimentary night stays within our hotels
  • Preferential accommodation rates for all Edwardian Hotels for Hosts, their family and their friends
  • Access to a discount platform for all of the most popular stores and outlets
  • Auto enrolment into our company pension scheme
  • Regular social events across all hotels
  • Annual company recognition events held in January each year
  • Wellbeing champions across all of our hotels
  • Access to our company doctor for medical appointments and occupational health support
  • Access for all hosts to our online learning platform Edwardian Academy
  • Opportunities for promotion and a wide range of training programs to support your development

Eligibility: In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.

Night Manager - London employer: Edwardian Hotels

At Edwardian Hotels London, we pride ourselves on being a leading employer in the hospitality industry, offering a vibrant work culture that values integrity, ambition, and quality. As a Night Manager at our prestigious May Fair Hotel, you will not only enjoy competitive benefits such as complimentary meals, generous holiday allowances, and opportunities for professional growth, but also be part of a supportive team that fosters your development and well-being. Join us to create unforgettable experiences for our guests while advancing your career in a company recognised as a Great Place to Work.

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Contact Details:

Edwardian Hotels Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Night Manager - London

Tip Number 1

Network like a pro! Get out there and connect with people in the hospitality industry. Attend events, join online forums, or even pop into local hotels to chat with staff. You never know who might have a lead on that Night Manager role!

Tip Number 2

Show off your personality! When you get the chance for an interview or informal chat, let your passion for hospitality shine through. Share your experiences and how you can bring value to the team at Edwardian Hotels London.

Tip Number 3

Research is key! Familiarise yourself with Edwardian Hotels London’s values and culture. This will help you tailor your conversations and show that you’re genuinely interested in being part of their family.

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our amazing team at The May Fair Hotel.

We think you need these skills to ace Night Manager - London

Leadership Skills
Customer Service Skills
Attention to Detail
Night Audit Procedures
Reception Management
IT Applications (Opera, Office 365, Guest Plus)
Guest Safety and Security

Some tips for your application 🫡

Show Your Passion for Hospitality:When writing your application, let your love for the hospitality industry shine through. We want to see how your experiences and values align with our commitment to providing unforgettable guest experiences.

Tailor Your CV and Cover Letter:Make sure to customise your CV and cover letter for the Night Manager role. Highlight relevant experience, especially in night operations or hotel management, and demonstrate how you embody our values of Integrity, Ambition, and Quality.

Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and structure your information well so we can easily see your qualifications and what makes you a great fit for our team.

Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at Edwardian Hotels London!

How to prepare for a job interview at Edwardian Hotels

Know the Company Inside Out

Before your interview, take some time to research Edwardian Hotels London. Understand their values of Integrity, Ambition, and Quality-Driven service. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.

Showcase Your Leadership Skills

As a Night Manager, you'll need to demonstrate strong leadership abilities. Prepare examples from your past experiences where you've successfully led a team or handled challenging situations. Highlight how you motivated your team and ensured high standards of service.

Familiarise Yourself with Relevant IT Applications

Since the role requires knowledge of IT applications like Opera and Office 365, brush up on these tools before your interview. Be ready to discuss how you've used similar software in previous roles and how you can quickly adapt to new systems.

Prepare Questions for Them

Interviews are a two-way street! Prepare thoughtful questions about the night operations at The May Fair Hotel and the team culture. This shows that you're not just interested in the job, but also in how you can contribute to and grow within the company.