At a Glance
- Tasks: Deliver exceptional service at meetings and events, ensuring guest satisfaction.
- Company: Join The Londoner, London's first 'Super Boutique' hotel in Leicester Square.
- Benefits: Competitive salary, 28 days holiday, complimentary meals, and great discounts.
- Other info: Enjoy regular social events and access to training programs for personal development.
- Why this job: Be part of a dynamic team in a chic environment with career growth opportunities.
- Qualifications: Experience in luxury hospitality and a passion for world-class service.
The predicted salary is between 12 - 15 £ per hour.
Welcome to The Londoner, a hotel that is chic boutique in spirit and feeling yet staggering in scale and ambition. A perfectly engineered collection of spaces, tastes, textures, and offerings over 15 floors. Situated in the heart of Leicester Square, where the four corners of the city meet.
We are seeking hospitality professionals whose unique talents and ambitions will drive them to not only rise to our guests' exacting standards but also propel their own career potential in a company that recognises and rewards. Stand out from the crowd by joining London's first 'Super Boutique' hotel. At The Londoner, we are committed to being the best place to work, so much so that we have officially been recognised as a Great Place to Work. Our commitment to the wellbeing and development of our people is at the forefront of our culture.
We are currently recruiting for Meetings and Events Waiter/ess to join The Londoner and its standout Meetings and Events operations team. Please note that this role is currently available on a zero hours basis.
Overview:- Provide polished, attentive service during meetings, conferences, and banqueting events.
- Anticipate guest needs, respond promptly to requests, and maintain a warm, professional presence.
- Assist with setting up event spaces, ensuring layouts, equipment, and amenities meet exact specifications.
- Serve food and beverages to 5 star standards, maintaining accuracy, timing, and presentation.
- Work closely with Supervisors, Managers, and Culinary teams to deliver seamless events.
- Uphold service standards for The Londoner in every interaction.
- Experience in luxury hospitality, ideally within meetings, events, or banqueting.
- A polished, professional manner with exceptional attention to detail.
- Strong communication skills and a warm, guest-focused approach.
- Ability to work efficiently in a fast-paced, high-profile environment.
- A team player with a positive attitude and a passion for delivering world-class service.
- Competitive salary
- 28 days Holiday per annum including Bank Holidays increasing with long service
- Complimentary hot meals, salad bar and unlimited beverages provided daily
- Recommend a Friend Scheme of up to 500 per friend recommended.
- Annual complimentary night stays within our hotels
- Preferential accommodation rates for all Edwardian Hotels for Hosts, their family and their friends
- Access to a discount platform for all of the most popular stores and outlets
- Auto enrolment into our company pension scheme
- Regular social events across all hotels
- Annual company recognition events held in January each year
- Wellbeing champions across all of our hotels
- Access to our company doctor for medical appointments and occupational health support
- Access for all hosts to our online learning platform Edwardian Academy
- Opportunities for promotion and a wide range of training programs to support your development
In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK.
Meetings and Events Waiter/ ess - London employer: Edwardian Hotels
The Londoner is an exceptional employer, offering a vibrant work culture in the heart of Leicester Square, where hospitality professionals can thrive. With a commitment to employee wellbeing and development, we provide competitive salaries, generous holiday allowances, and numerous opportunities for career advancement through our training programmes. Join us at London's first 'Super Boutique' hotel, where your unique talents will be recognised and rewarded in a supportive environment that celebrates excellence in service.
StudySmarter Expert Advice🤫
We think this is how you could land Meetings and Events Waiter/ ess - London
✨Tip Number 1
Network like a pro! Attend industry events and connect with people in the hospitality scene. You never know who might have a lead on that perfect Meetings and Events Waiter/ess role at The Londoner.
✨Tip Number 2
Show off your personality! When you get the chance to meet potential employers, let your warm, guest-focused approach shine through. Remember, they’re looking for someone who fits into their vibrant team.
✨Tip Number 3
Be proactive! If you see an opportunity at The Londoner, don’t wait for it to come to you. Apply directly through our website and follow up with a friendly email to express your enthusiasm.
✨Tip Number 4
Prepare for the interview by brushing up on your knowledge of luxury hospitality standards. Be ready to discuss how you can maintain those 5-star service levels during events and banquets.
We think you need these skills to ace Meetings and Events Waiter/ ess - London
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your passion for hospitality and what makes you unique.
Tailor Your Application:Make sure to customise your application for the Meetings and Events Waiter/ess role. Highlight your relevant experience in luxury hospitality and how it aligns with our standards at The Londoner.
Be Clear and Concise:Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that’s easy to read and understand.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at The Londoner!
How to prepare for a job interview at Edwardian Hotels
✨Know Your Venue
Before the interview, take some time to research The Londoner. Familiarise yourself with its unique offerings and atmosphere. This will not only show your genuine interest but also help you tailor your responses to align with their values and standards.
✨Showcase Your Experience
Be ready to discuss your previous experience in luxury hospitality, especially in meetings and events. Prepare specific examples of how you've delivered exceptional service or handled challenging situations. This will demonstrate your capability to meet their high expectations.
✨Emphasise Teamwork
Since this role involves working closely with various teams, highlight your ability to collaborate effectively. Share instances where you’ve worked as part of a team to achieve a common goal, showcasing your positive attitude and commitment to delivering world-class service.
✨Ask Insightful Questions
Prepare thoughtful questions about the role and the company culture. Inquire about their approach to staff development or how they maintain high service standards. This shows that you’re not just interested in the job, but also in growing within the company.
