At a Glance
- Tasks: Lead event service, ensuring impeccable timing and guest care during meetings and events.
- Company: Join Edwardian Hotels London, a dynamic collection of hotels and restaurants.
- Benefits: Competitive salary, 28 days holiday, complimentary meals, and great discounts.
- Other info: Opportunities for promotion and access to training programs for your development.
- Why this job: Be part of a passionate team creating unforgettable experiences in luxury hospitality.
- Qualifications: Experience in luxury hospitality and strong leadership skills required.
The predicted salary is between 30000 - 32450 £ per year.
Join the UK's most dynamic collection of hotels and restaurants at Edwardian Hotels London, where it's the people who create unforgettable memories for our guests. We are always looking for hospitality professionals to join our family and bring new ideas to how we can provide the best possible experience. Professionals who understand and believe in our values: having Integrity, being Ambitious, and always Quality-Driven.
We are recruiting for a Meeting & Events Head Waiter/ess to join our Meetings & Events Operations Team at The May Fair Hotel. As Head Waiter/ess, you will play a key leadership role within our Meetings & Events team, ensuring every service runs seamlessly and every guest receives the elevated experience expected of a leading London luxury hotel.
Overview:- Lead Event Service - Oversee the floor during events, ensuring impeccable timing, coordination, and guest care.
- Support Team Management - Guide, motivate, and brief waiting staff to deliver consistent 5 star standards.
- Maintain Luxury Standards - Uphold the hotel's service rituals, grooming expectations, and brand values.
- Collaborate with Event Managers - Work closely with the Meetings & Events leadership team to execute flawless functions.
- Enhance Guest Experience - Anticipate guest needs, resolve issues discreetly, and create memorable moments.
- Luxury Hospitality Experience in a 4 or 5 star hotel, private members' club, or premium events venue.
- A natural leader with confidence, presence, and exceptional communication skills.
- Strong organisational ability and a calm, polished approach under pressure.
- A passion for delivering refined, intuitive, guest focused service.
- Flexibility to work evenings, weekends, and peak event periods.
- Competitive salary.
- 28 days Holiday per annum including Bank Holidays increasing with long service.
- Complimentary hot meals, salad bar and unlimited beverages provided daily.
- Recommend a Friend Scheme of up to 500 per friend recommended.
- Annual complimentary night stays within our hotels.
- Preferential accommodation rates for all Edwardian Hotels for Hosts, their family and their friends.
- Access to a discount platform for all of the most popular stores and outlets.
- Auto enrolment into our company pension scheme.
- Regular social events across all hotels.
- Annual company recognition events held in January each year.
- Wellbeing champions across all of our hotels.
- Access to our company doctor for medical appointments and occupational health support.
- Access for all hosts to our online learning platform Edwardian Academy.
- Opportunities for promotion and a wide range of training programs to support your development.
In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.
Meetings and Events Head Waiter/ Waitress - London employer: Edwardian Hotels
At Edwardian Hotels London, we pride ourselves on being a leading employer in the hospitality industry, offering a vibrant and supportive work culture that values integrity, ambition, and quality. As a Meetings and Events Head Waiter/Waitress, you will thrive in an environment that not only recognises your talents but also provides ample opportunities for personal and professional growth, alongside competitive benefits such as complimentary meals, preferential accommodation rates, and access to our online learning platform. Join us at The May Fair Hotel, where your contributions will help create unforgettable experiences for our guests while enjoying a fulfilling career in one of London's most dynamic hotel collections.
