At a Glance
- Tasks: Lead the service team at our iconic 5 Star May Fair Hotel and ensure guest satisfaction.
- Company: Join Edwardian Hotels London, a dynamic collection of hotels and restaurants.
- Benefits: Competitive salary, 28 days holiday, complimentary meals, and great discounts.
- Other info: Opportunities for promotion and access to training programs for your development.
- Why this job: Be part of a fun, rewarding environment that values your unique talents and ambitions.
- Qualifications: Experience in food and beverage, leadership skills, and a passion for hospitality.
The predicted salary is between 25000 - 30000 £ per year.
Join the UK's most dynamic collection of hotels and restaurants. At Edwardian Hotels London, it is the people who create unforgettable memories for our guests. We are always looking for hospitality professionals to join our family and bring innovative ideas to how we can provide the best possible experience. Professionals who understand and believe in our values: having Integrity, being Ambitious, and always Quality-Driven.
Talented individuals who want to work alongside likeminded passionate people in a rewarding, fulfilling, and fun environment. We know that your unique talents and ambitions not only have the ability to exceed our guests' exacting standards, but also propel your own career potential in a company that recognises and rewards.
At Edwardian Hotels London or The Londoner we are committed to being the best place to work, so much so that we have officially been recognised as a Great Place to Work. Our commitment to the wellbeing and development of our people is at the forefront of our culture.
We are currently recruiting for a Head Waiter/Waitress for our 5 Star The May Fair Hotel and its iconic May Fair Bar.
Overview:An amazing opportunity to join the team at The May Fair Bar, our iconic 5 Star May Fair Hotel as a Head Waiter/Waitress. As a Head Waiter/Waitress you will support the Floor Managers to direct the service team within your section to ensure both customer and host satisfaction is achieved in a motivated and cohesive environment. You will be fully competent with all menu items and confidently be able to explain the dining concept to guests. You will take orders correctly making a clear note of all allergens. You will understand timing of dishes and make food orders accordingly. You will be able to read the needs of tables in order to understand their service preferences. You will support the cashing up and closing process of your shift and take steps to rectify any errors.
About You:Knowledge of Food & Beverage trends within the Restaurant or hotel restaurant environment. Capable of demonstrating both delegation and leadership skills. The ability to demonstrate personal ownership of tasks and ensure completion to a high standard. The ability to work as a team and provide guidance and support to others.
Company Benefits:- Competitive salary
- 28 days Holiday per annum including Bank Holidays increasing with long service
- Complimentary hot meals, salad bar and unlimited beverages provided daily
- Recommend a Friend Scheme of up to 500 per friend recommended.
- Annual complimentary night stays within our hotels
- Preferential accommodation rates for all Edwardian Hotels for Hosts, their family and their friends
- Access to a discount platform for all of the most popular stores and outlets
- Auto enrolment into our company pension scheme
- Regular social events across all hotels
- Annual company recognition events held in January each year
- Wellbeing champions across all of our hotels
- Access to our company doctor for medical appointments and occupational health support
- Access for all hosts to our online learning platform Edwardian Academy
- Opportunities for promotion and a wide range of training programs to support your development
In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.
Head Waiter - London employer: Edwardian Hotels
At Edwardian Hotels London, we pride ourselves on being a leading employer in the hospitality industry, offering a vibrant and supportive work culture that values integrity, ambition, and quality. As a Head Waiter at our prestigious 5 Star May Fair Hotel, you will not only enjoy competitive benefits such as complimentary meals, generous holiday allowances, and opportunities for professional growth, but also be part of a team that is dedicated to creating unforgettable experiences for our guests. Join us and thrive in an environment where your talents are recognised and rewarded, making every day a fulfilling and enjoyable journey.
StudySmarter Expert Advice🤫
We think this is how you could land Head Waiter - London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the hospitality industry. Attend events, join online forums, or even pop into local restaurants to chat with staff. You never know who might have a lead on your dream Head Waiter job!
✨Tip Number 2
Show off your personality! When you get that interview, let your passion for hospitality shine through. Share your experiences and how you can bring innovative ideas to the table. Remember, they want someone who fits into their fun and rewarding environment.
✨Tip Number 3
Practice makes perfect! Before your interview, rehearse common questions and answers. Think about how you can demonstrate your leadership skills and ability to work as part of a team. Confidence is key, so get comfortable talking about your strengths!
✨Tip Number 4
Apply through our website! We love seeing applications come directly from passionate candidates. It shows initiative and gives us a chance to see your enthusiasm right from the start. Plus, you’ll be one step closer to joining our amazing team at Edwardian Hotels London!
We think you need these skills to ace Head Waiter - London
Some tips for your application 🫡
Show Your Passion for Hospitality:When writing your application, let your love for the hospitality industry shine through. We want to see your enthusiasm for creating unforgettable experiences for guests, so share any relevant stories or experiences that highlight your passion.
Tailor Your Application:Make sure to customise your application to reflect the specific role of Head Waiter at The May Fair Hotel. Highlight your knowledge of food and beverage trends, and demonstrate how your skills align with our values of Integrity, Ambition, and Quality-Driven service.
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see your qualifications and experience without wading through unnecessary fluff.
Apply Through Our Website:We encourage you to apply directly through our website. This way, you can ensure your application reaches us quickly and efficiently. Plus, it shows you're serious about joining our team at Edwardian Hotels London!
How to prepare for a job interview at Edwardian Hotels
✨Know the Menu Inside Out
Before your interview, make sure you’re familiar with the menu at The May Fair Bar. Being able to confidently discuss the dishes, including allergens and preparation methods, will show that you’re serious about the role and ready to provide top-notch service.
✨Showcase Your Leadership Skills
As a Head Waiter, you’ll need to demonstrate your ability to lead and support your team. Prepare examples from your past experiences where you’ve successfully managed a team or handled a challenging situation. This will highlight your capability to take ownership and ensure high standards.
✨Emphasise Teamwork and Communication
Edwardian Hotels values collaboration, so be ready to discuss how you work within a team. Share specific instances where you’ve supported colleagues or improved team dynamics. This will illustrate your commitment to creating a motivated and cohesive environment.
✨Align with Company Values
Familiarise yourself with Edwardian Hotels' core values: Integrity, Ambition, and Quality-Driven. During the interview, weave these values into your responses to show that you not only understand their culture but also embody it in your professional approach.