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- Tasks: Lead the service team and ensure exceptional guest experiences at our iconic 5 Star hotel.
- Company: Join Edwardian Hotels London, a dynamic collection of hotels and restaurants.
- Benefits: Enjoy a competitive salary, 28 days holiday, and a fun work environment.
- Other info: Recognised as a Great Place to Work with excellent career development opportunities.
- Why this job: Be part of a passionate team that values integrity, ambition, and quality.
- Qualifications: Experience in food and beverage trends, leadership, and teamwork skills.
The predicted salary is between 25000 - 30000 £ per year.
Join the UK's most dynamic collection of hotels and restaurants at Edwardian Hotels London, where it is the people who create unforgettable memories for our guests. We are always looking for hospitality professionals to join our family and bring innovative ideas to how we can provide the best possible experience. Professionals who understand and believe in our values: having Integrity, being Ambitious, and always Quality-Driven.
Talented individuals who want to work alongside likeminded passionate people in a rewarding, fulfilling, and fun environment. We know that your unique talents and ambitions not only have the ability to exceed our guests' exacting standards but also propel your own career potential in a company that recognises and rewards.
At Edwardian Hotels London or The Londoner, we are committed to being the best place to work, so much so that we have officially been recognised as a Great Place to Work. Our commitment to the wellbeing and development of our people is at the forefront of our culture.
We are currently recruiting for a Head Waiter/Waitress for our 5 Star The May Fair Hotel, A Radisson Collection Hotel and its iconic May Fair Bar.
Overview:An amazing opportunity to join the team at The May Fair Bar, our iconic 5 Star May Fair Hotel as a Head Waiter/Waitress. As a Head Waiter/Waitress, you will support the Floor Managers to direct the service team within your section to ensure both customer and host satisfaction is achieved in a motivated and cohesive environment.
You will be fully competent with all menu items and confidently be able to explain the dining concept to guests. You will take orders correctly making a clear note of all allergens. You will understand the timing of dishes and make food orders accordingly. You will be able to read the needs of tables in order to understand their service preferences. You will support the cashing up and closing process of your shift and take steps to rectify any errors.
About You:Knowledge of Food & Beverage trends within the Restaurant or hotel restaurant environment. Capable of demonstrating both delegation and leadership skills. The ability to demonstrate personal ownership of tasks and ensure completion to a high standard. The ability to work as a team and provide guidance and support to others.
Company Benefits:- Competitive salary
- 28 days Holiday per annum
Head Waiter/ess - London employer: Edwardian Hotels
Contact Detail:
Edwardian Hotels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head Waiter/ess - London
✨Tip Number 1
Network like a pro! Reach out to friends, family, and former colleagues in the hospitality industry. You never know who might have a lead on a Head Waiter/ess position or can put in a good word for you.
✨Tip Number 2
Show off your personality! When you get an interview, let your passion for hospitality shine through. Share stories about your experiences and how you’ve gone above and beyond for guests in the past.
✨Tip Number 3
Research the company! Before any interview, dive into Edwardian Hotels London’s values and culture. Knowing their commitment to quality and integrity will help you align your answers with what they’re looking for.
✨Tip Number 4
Apply directly through our website! It shows initiative and gives you a better chance of being noticed. Plus, we love seeing candidates who are genuinely interested in joining our team.
We think you need these skills to ace Head Waiter/ess - London
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your love for the hospitality industry shine through. Share experiences that highlight your commitment to providing exceptional service and how you embody our values of Integrity, Ambition, and Quality.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for the Head Waiter/ess role. Highlight relevant experience in food and beverage service, and don’t forget to mention any leadership skills or teamwork experiences that align with what we’re looking for.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We want to see your personality, so feel free to inject a bit of your own style while keeping it professional!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at Edwardian Hotels London!
How to prepare for a job interview at Edwardian Hotels
✨Know the Menu Inside Out
Make sure you’re fully familiar with the menu and any special dietary requirements. Being able to confidently explain dishes and their ingredients will show your passion for the role and impress the interviewers.
✨Showcase Your Leadership Skills
As a Head Waiter/ess, you’ll need to demonstrate your ability to lead a team. Prepare examples of how you've successfully managed a team in the past, highlighting your delegation and support skills.
✨Understand the Company Culture
Research Edwardian Hotels London and understand their values of Integrity, Ambition, and Quality-Driven service. Be ready to discuss how your personal values align with theirs and how you can contribute to their mission.
✨Practice Your Customer Service Scenarios
Think about common customer service scenarios you might face and how you would handle them. Practising these responses will help you feel more confident during the interview and show that you’re prepared for the challenges of the role.