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- Tasks: Oversee operations at the exclusive May Fair Bar and ensure top-notch customer satisfaction.
- Company: Join Edwardian Hotels London, a dynamic collection of hotels and restaurants.
- Benefits: Competitive salary, 28 days holiday, complimentary meals, and great discounts.
- Other info: Opportunities for promotion and access to training programs for your development.
- Why this job: Be part of a fun team that values integrity, ambition, and quality-driven service.
- Qualifications: Experience in high-end beverage service and strong leadership skills required.
The predicted salary is between 28800 - 43200 £ per year.
Join the UK's most dynamic collection of hotels and restaurants at Edwardian Hotels London, where the people create unforgettable memories for our guests. We are always looking for hospitality professionals to join our family and bring new ideas to how we can provide the best possible experience. We seek talented individuals who want to work alongside like-minded passionate people in a rewarding, fulfilling, and fun environment.
At Edwardian Hotels London, we are committed to being the best place to work, officially recognised as a Great Place to Work. Our commitment to the wellbeing and development of our people is at the forefront of our culture.
We are currently recruiting for a Floor Manager for our Exclusive May Fair Bar located within the 5 Star May Fair Hotel, A Radisson Collection Hotel.
Overview:An amazing opportunity to join our exclusive May Fair Bar as a Floor Manager. You will be responsible for overseeing all aspects of the May Fair Bar operation on your shift. You will work to achieve the bar revenue, profit, and customer satisfaction goals for the food and beverage operation within the Bar. You will have full knowledge of both the food and bar menu, understand table return times, and handle all tables accordingly. You will direct the food and beverage operations team to ensure customer satisfaction is achieved and that all guests' needs and preferences are met, delivering service standards in accordance with the Service Excellence brand standards.
About You:- Current in-depth beverage experience within a high-end liquor or food led operation.
- Capable of demonstrating a high level of support and leadership.
- The ability to demonstrate personal ownership of tasks and ensure completion to achieve required results.
- A proven track record of achieving outstanding levels of personal and departmental targets to meet and exceed expectations.
- Competitive salary
- 28 days Holiday per annum including Bank Holidays increasing with long service
- Complimentary hot meals, salad bar and unlimited beverages provided daily
- Recommend a Friend Scheme of up to 500 per friend recommended.
- Annual complimentary night stays within our hotels
- Preferential accommodation rates for all Edwardian Hotels for Hosts, their family and their friends
- Access to a discount platform for all of the most popular stores and outlets
- Auto enrolment into our company pension scheme
- Regular social events across all hotels
- Annual company recognition events held in January each year
- Wellbeing champions across all of our hotels
- Access to our company doctor for medical appointments and occupational health support
- Access for all hosts to our online learning platform Edwardian Academy
- Opportunities for promotion and a wide range of training programs to support your development
In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.
Floor Manager - London employer: Edwardian Hotels
Contact Detail:
Edwardian Hotels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Floor Manager - London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the hospitality industry. Attend events, join online forums, or even pop into local bars and restaurants to chat with staff. You never know who might have a lead on your dream Floor Manager role!
✨Tip Number 2
Show off your personality! When you get the chance for an interview or informal chat, let your passion for hospitality shine through. Share your experiences and how you can bring value to the May Fair Bar – they want to see the real you!
✨Tip Number 3
Research is key! Familiarise yourself with Edwardian Hotels London and their values. Understand what makes the May Fair Bar unique and think about how you can contribute to their mission of providing unforgettable guest experiences.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our team. Don’t forget to follow up after applying – a little persistence goes a long way!
We think you need these skills to ace Floor Manager - London
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for hospitality shine through! We want to see how much you care about creating unforgettable experiences for guests. Share a personal story or two that highlights your passion for the industry.
Tailor Your CV: Make sure your CV is tailored to the Floor Manager role. Highlight your relevant experience in high-end food and beverage operations, and don’t forget to mention any leadership roles you've had. We love seeing how your unique skills can contribute to our team!
Be Authentic: We value integrity and authenticity, so be yourself in your application. Don’t just list your qualifications; tell us what makes you unique and how you align with our values. This is your chance to stand out from the crowd!
Apply Through Our Website: For the best chance of success, make sure to apply through our website. It’s super easy and ensures your application goes directly to us. Plus, we love seeing candidates who take the initiative to connect with us directly!
How to prepare for a job interview at Edwardian Hotels
✨Know Your Menu Inside Out
Make sure you have a solid understanding of both the food and beverage menus at the May Fair Bar. Familiarise yourself with the ingredients, preparation methods, and any unique offerings. This will not only impress your interviewers but also show that you're genuinely interested in the role.
✨Showcase Your Leadership Skills
As a Floor Manager, you'll need to demonstrate strong leadership abilities. Prepare examples from your past experiences where you've successfully led a team, resolved conflicts, or improved service standards. Highlighting these skills will show that you're ready to take on the responsibilities of the position.
✨Emphasise Customer Satisfaction
Edwardian Hotels London values customer satisfaction highly. Be ready to discuss how you've gone above and beyond to ensure guests have a memorable experience. Share specific stories that illustrate your commitment to quality service and how you handle guest feedback.
✨Align with Company Values
Familiarise yourself with the company's core values: Integrity, Ambition, and Quality-Driven. Think about how your personal values align with these and be prepared to discuss this during the interview. Showing that you resonate with their culture will make you a more attractive candidate.