At a Glance
- Tasks: Support the Executive Housekeeper in managing daily operations and leading a diverse team.
- Company: Join The Londoner, London's first 'Super Boutique' hotel in Leicester Square.
- Benefits: Competitive salary, 28 days holiday, complimentary meals, and great discounts.
- Other info: Opportunities for promotion and access to training programs.
- Why this job: Be part of a luxury hotel that values your growth and wellbeing.
- Qualifications: Experience in a 5-star hotel and strong leadership skills required.
The predicted salary is between 30000 - 40000 £ per year.
Become a Londoner. Welcome to The Londoner, a hotel that is chic boutique in spirit and feeling yet staggering in scale and ambition. A perfectly engineered collection of spaces, tastes, textures, and offerings over 15 floors. Situated in the heart of Leicester Square, where the four corners of the city meet.
We are seeking hospitality professionals whose unique talents and ambitions will drive them to not only rise to our guests' exacting standards, but also propel their own career potential in a company that recognises and rewards. Stand out from the crowd by joining London's first 'Super Boutique' hotel. At The Londoner we are committed to being the best place to work, so much so that we have officially been recognised as a Great Place to Work. Our commitment to the wellbeing and development of our people is at the forefront of our culture.
We are currently recruiting for a Deputy Housekeeper to join the Londoner, one of our 5 Star Luxury Hotels. You will help oversee a large, diverse team, maintain impeccable room and public area standards, and ensure that every guest experiences the refined luxury and attention to detail The Londoner is known for.
Overview:- Support the Executive Housekeeper in managing daily housekeeping operations across rooms, public areas, and back of house spaces.
- Supervise, train, and motivate a large housekeeping team, ensuring consistent 5 star service delivery.
- Conduct inspections, uphold brand standards, and ensure flawless presentation throughout the hotel.
- Manage linen, amenities, and equipment, ensuring efficient stock control and budget alignment.
- Respond to guest requests, special preferences, and VIP arrangements with speed and discretion.
- Ensure all housekeeping practices meet legal, hygiene, and safety standards.
- Work closely with Front Office, Engineering, and Guest Services to deliver seamless operations.
- Proven experience as an Assistant Housekeeper, Deputy Housekeeper, or senior supervisor in a 5 star hotel.
- Strong leadership skills with the ability to inspire and develop large teams.
- Exceptional eye for detail and passion for luxury service.
- Organised, proactive, and confident in managing fast paced operations.
- Knowledge of housekeeping systems, linen management, and quality control.
- A warm, guest focused approach with excellent communication skills.
- Competitive salary
- 28 days Holiday per annum including Bank Holidays increasing with long service
- Complimentary hot meals, salad bar and unlimited beverages provided daily
- Recommend a Friend Scheme of up to 500 per friend recommended.
- Annual complimentary night stays within our hotels
- Preferential accommodation rates for all Edwardian Hotels for Hosts, their family and their friends
- Access to a discount platform for all of the most popular stores and outlets
- Auto enrolment into our company pension scheme
- Regular social events across all hotels
- Annual company recognition events held in January each year
- Wellbeing champions across all of our hotels
- Access to our company doctor for medical appointments and occupational health support
- Access for all hosts to our online learning platform Edwardian Academy
- Opportunities for promotion and a wide range of training programs to support your development
In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.
Deputy Housekeeper - London employer: Edwardian Hotels
The Londoner is an exceptional employer, offering a vibrant work culture that prioritises employee wellbeing and development. With competitive salaries, extensive benefits including complimentary meals and preferential accommodation rates, and a commitment to recognising and rewarding talent, this 5-star luxury hotel provides ample opportunities for career growth in the heart of Leicester Square. Join us to be part of a team that not only meets but exceeds guest expectations in a chic and ambitious environment.
StudySmarter Expert Advice🤫
We think this is how you could land Deputy Housekeeper - London
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who have worked at The Londoner or similar hotels. A friendly chat can lead to insider tips and maybe even a referral!
✨Tip Number 2
Show off your personality during interviews! The Londoner values unique talents and ambitions, so let your passion for luxury service shine through. Be yourself and share your experiences that highlight your leadership skills.
✨Tip Number 3
Prepare for situational questions! Think about how you would handle specific scenarios in housekeeping operations. This will show your problem-solving skills and readiness to manage a large team effectively.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining The Londoner family.
We think you need these skills to ace Deputy Housekeeper - London
Some tips for your application 🫡
Show Your Passion for Hospitality:When writing your application, let your love for the hospitality industry shine through. We want to see how your unique experiences and enthusiasm align with our commitment to luxury service at The Londoner.
Highlight Your Leadership Skills:As a Deputy Housekeeper, you'll be managing a large team. Make sure to showcase your leadership experience and how you've inspired and developed others in previous roles. We’re all about teamwork here!
Attention to Detail is Key:We pride ourselves on impeccable standards, so don’t forget to mention your eye for detail. Share examples of how you’ve maintained high standards in housekeeping or similar roles to impress us.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at The Londoner!
How to prepare for a job interview at Edwardian Hotels
✨Know Your Stuff
Before the interview, make sure you’re familiar with The Londoner’s values and standards. Research their approach to luxury service and be ready to discuss how your experience aligns with their expectations. This shows you’re genuinely interested and prepared.
✨Showcase Your Leadership Skills
As a Deputy Housekeeper, you’ll need to inspire and manage a large team. Prepare examples of how you’ve successfully led teams in the past, focusing on training, motivation, and maintaining high standards. Be ready to share specific situations where you made a positive impact.
✨Attention to Detail is Key
Given the emphasis on impeccable standards, highlight your exceptional eye for detail. Bring up instances where your attention to detail improved guest experiences or operational efficiency. This will demonstrate that you understand the importance of quality in a 5-star environment.
✨Be Guest-Focused
The Londoner prides itself on a warm, guest-focused approach. Prepare to discuss how you’ve handled guest requests or special arrangements in the past. Show that you can respond quickly and discreetly to ensure every guest feels valued and cared for.
