In Room Dining Head Waiter/ Waitress - London
In Room Dining Head Waiter/ Waitress - London

In Room Dining Head Waiter/ Waitress - London

Full-Time 30000 - 42000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Deliver exceptional in-room dining experiences with warm, intuitive service.
  • Company: Join The Londoner, a chic and ambitious 5-star luxury hotel.
  • Benefits: Competitive pay, career growth, and a supportive work culture.
  • Other info: Recognised as a Great Place to Work with a focus on wellbeing.
  • Why this job: Be part of a renowned team in London's first 'Super Boutique' hotel.
  • Qualifications: Experience in hospitality and a passion for excellent service.

The predicted salary is between 30000 - 42000 £ per year.

Become a Londoner. Welcome to The Londoner, a hotel that is chic boutique in spirit and feeling yet staggering in scale and ambition. A perfectly engineered collection of spaces, tastes, textures and offerings over 15 floors. Situated in the heart of Leicester Square, where the four corners of the city meet.

We are seeking hospitality professionals whose unique talents and ambitions will drive them to not only rise to our guests' exacting standards, but also propel their own career potential in a company that recognises and rewards. Stand out from the crowd by joining London's first 'Super Boutique'. At The Londoner we are committed to being the best place to work, so much so that we have officially been recognised as a Great Place to Work. Our commitment to the wellbeing and development of our people is at the forefront of our culture.

We are currently recruiting for an In Room Dining Head Waiter/Waitress for our 5 Star Luxury Hotel The Londoner. As our In Room Dining Head Waiter/Waitress, you will play a key role in delivering an elevated, personalised IRD experience that reflects the standards of a world class luxury hotel. You will take ownership of guest orders, coordinate seamless delivery, anticipate needs, and ensure every interaction feels effortless and refined. You will work closely with the In Room Dining leadership team to support daily operations, uphold standards, and serve as a role model to junior team members.

Key Responsibilities:
  • Provide warm, discreet and intuitive service to guests in line with 5 star expectations.
  • Manage and deliver in room dining orders promptly, accurately and beautifully presented.
  • Guide guests through menu choices and dietary requirements with confidence and knowledge.
  • Maintain exceptional product knowledge across all food and beverage offerings.
  • Support training and mentoring of the In Room Dining team.
  • Ensure all trays, trolleys, equipment and minibars are impeccably set and maintained.
  • Uphold health and safety standards.

In Room Dining Head Waiter/ Waitress - London employer: Edwardian Hotels

At The Londoner, we pride ourselves on being a premier employer in the heart of Leicester Square, offering a vibrant work culture that champions personal growth and development. Our commitment to employee wellbeing is reflected in our recognition as a Great Place to Work, where you will have the opportunity to thrive in a dynamic environment while delivering exceptional service in a luxurious setting. Join us and be part of a team that values your unique talents and ambitions, ensuring that your career flourishes alongside our guests' experiences.
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Contact Detail:

Edwardian Hotels Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land In Room Dining Head Waiter/ Waitress - London

✨Tip Number 1

Network like a pro! Reach out to your connections in the hospitality industry, especially those who have experience in luxury hotels. A friendly chat can lead to insider info about job openings or even a referral.

✨Tip Number 2

Show off your personality! When you get that interview, let your passion for hospitality shine through. Share stories that highlight your skills and experiences, making sure they align with the high standards of The Londoner.

✨Tip Number 3

Be prepared to demonstrate your skills! During interviews, you might be asked to role-play scenarios or showcase your knowledge of food and beverage. Brush up on the menu and practice your service techniques to impress the hiring team.

✨Tip Number 4

Apply directly through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of The Londoner team. Don’t miss out on this opportunity!

We think you need these skills to ace In Room Dining Head Waiter/ Waitress - London

Customer Service Skills
Attention to Detail
Product Knowledge
Menu Guidance
Team Leadership
Training and Mentoring
Time Management
Communication Skills
Problem-Solving Skills
Organisational Skills
Presentation Skills
Adaptability
Intuitive Service

Some tips for your application 🫡

Show Your Passion for Hospitality: When writing your application, let your love for the hospitality industry shine through. Share specific experiences that highlight your dedication to providing exceptional service and how you can contribute to our chic boutique vibe at The Londoner.

Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for the In Room Dining Head Waiter/Waitress role. Highlight relevant skills and experiences that align with our 5-star standards, and don’t forget to mention any previous roles where you’ve delivered personalised service.

Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon. We want to see your personality come through, so don’t be afraid to let us know who you are while keeping it professional!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at The Londoner. Plus, it’s super easy to do!

How to prepare for a job interview at Edwardian Hotels

✨Know Your Menu Inside Out

Familiarise yourself with the menu and all food and beverage offerings. Be ready to discuss dietary requirements and confidently guide guests through their choices. This shows your commitment to providing exceptional service.

✨Showcase Your Service Skills

During the interview, demonstrate your ability to provide warm and discreet service. Share examples from your past experiences where you anticipated guests' needs or went above and beyond to ensure a memorable dining experience.

✨Emphasise Teamwork and Leadership

Highlight your experience in mentoring or training junior staff. The role requires you to be a role model, so share how you've supported your team in previous positions and contributed to a positive work environment.

✨Dress to Impress

As you're applying for a luxury hotel position, make sure to dress smartly for the interview. A polished appearance reflects your understanding of the high standards expected at The Londoner and sets a great first impression.

In Room Dining Head Waiter/ Waitress - London
Edwardian Hotels
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