At a Glance
- Tasks: Lead the team at Whitcomb's, ensuring exceptional service and guest satisfaction.
- Company: Join The Londoner, London's first 'Super Boutique' hotel in Leicester Square.
- Benefits: Competitive salary, 28 days holiday, complimentary meals, and great discounts.
- Other info: Opportunities for promotion and access to training programs.
- Why this job: Be part of a recognised Great Place to Work and grow your career.
- Qualifications: Experience in high-end food and beverage operations with strong leadership skills.
The predicted salary is between 36000 - 60000 £ per year.
Become a Londoner. Welcome to The Londoner, a hotel that is chic boutique in spirit and feeling yet staggering in scale and ambition. A perfectly engineered collection of spaces, tastes, textures and offerings over 15 floors. Situated in the heart of Leicester Square, where the four corners of the city meet.
We are seeking hospitality professionals whose unique talents and ambitions will drive them to not only rise to our guests' exacting standards, but also propel their own career potential in a company that recognises and rewards. Stand out from the crowd by joining London's first 'Super Boutique' hotel. At The Londoner, we are committed to being the best place to work, so much so that we have officially been recognised as a Great Place to Work. Our commitment to the wellbeing and development of our people is at the forefront of our culture.
We are currently recruiting for a Restaurant Floor Manager for Whitcomb's, our destination restaurant at The Londoner.
Overview:
An amazing opportunity to join the team at our exclusive Whitcomb's restaurant located within our 5 Star hotel, The Londoner. You will be responsible for overseeing all aspects of the Whitcomb's operation. You will have full knowledge of the Whitcomb's menu and be able to confidently explain the dining concept to guests. You will understand table return times and handle all tables accordingly. You will work with the team to ensure that a seamless service takes place for all tables and ensuring that impeccable standards are set and then maintained by all team members. You will ensure that support and development is provided to all team members and that motivation and enjoyment levels are high on each shift that you work. You will respond to any feedback or complaints received positively and will proactively follow them up to ensure that the needs of the guest are met.
About You:
- Current in-depth food and beverage experience within a high-end food led operation.
- Capable of demonstrating impeccable leadership skills.
- The ability to demonstrate personal ownership of tasks and ensure completion to achieve required results.
- A proven track record of achieving outstanding levels of personal and departmental targets to meet and exceed expectations.
Company Benefits:
- Competitive salary.
- 28 days Holiday per annum including Bank Holidays increasing with long service.
- Complimentary hot meals, salad bar and unlimited beverages provided daily.
- Recommend a Friend Scheme of up to 500 per friend recommended.
- Annual complimentary night stays within our hotels.
- Preferential accommodation rates for all Edwardian Hotels for Hosts, their family and their friends.
- Access to a discount platform for all of the most popular stores and outlets.
- Auto enrolment into our company pension scheme.
- Regular social events across all hotels.
- Annual company recognition events held in January each year.
- Wellbeing champions across all of our hotels.
- Access to our company doctor for medical appointments and occupational health support.
- Access for all hosts to our online learning platform Edwardian Academy.
- Opportunities for promotion and a wide range of training programs to support your development.
Floor Manager - London employer: Edwardian Hotels
The Londoner is an exceptional employer, offering a vibrant work culture in the heart of Leicester Square, where hospitality professionals can thrive. With a commitment to employee wellbeing and development, we provide competitive salaries, generous holiday allowances, and numerous opportunities for career advancement through our Edwardian Academy. Join us at London's first 'Super Boutique' hotel, where your talents will be recognised and rewarded in a supportive environment.
StudySmarter Expert Advice🤫
We think this is how you could land Floor Manager - London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the hospitality industry. Attend events, join online forums, or even pop into local restaurants to chat with staff. You never know who might have a lead on your dream Floor Manager role!
✨Tip Number 2
Show off your personality! When you get that interview, let your passion for hospitality shine through. Share your experiences and how you've handled challenges in the past. Remember, they want to see the real you, not just a list of qualifications.
✨Tip Number 3
Research, research, research! Know everything about The Londoner and Whitcomb's before your interview. Familiarise yourself with their menu and service style so you can impress them with your knowledge and enthusiasm for the role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in being part of our amazing team at The Londoner. Don’t miss out on this opportunity!
We think you need these skills to ace Floor Manager - London
Some tips for your application 🫡
Show Your Passion for Hospitality:When writing your application, let your love for the hospitality industry shine through. Share specific experiences that highlight your enthusiasm and commitment to providing exceptional service, especially in high-end environments like ours.
Tailor Your CV and Cover Letter:Make sure to customise your CV and cover letter for the Floor Manager role at The Londoner. Highlight relevant skills and experiences that align with our expectations, such as leadership abilities and food and beverage knowledge. We want to see how you fit into our unique culture!
Be Authentic and Personal:Don’t be afraid to let your personality come through in your application. We appreciate authenticity, so share your story and what drives you in your career. This helps us get to know the real you beyond just your qualifications.
Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. This ensures your application reaches us quickly and allows you to explore more about The Londoner and our values while you're at it!
How to prepare for a job interview at Edwardian Hotels
✨Know the Menu Inside Out
Before your interview, make sure you’re familiar with the Whitcomb's menu. Being able to confidently discuss the dishes and dining concept will show that you're genuinely interested in the role and can engage with guests effectively.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in previous roles. Highlight specific situations where you motivated your team or resolved conflicts, as this will demonstrate your capability to maintain high standards and support your colleagues.
✨Emphasise Guest Experience
Think about times when you’ve gone above and beyond for a guest. Be ready to share these stories during your interview, as they’ll illustrate your commitment to exceptional service and your ability to handle feedback positively.
✨Dress to Impress
Since you’re applying for a high-end restaurant, make sure to dress smartly for your interview. A polished appearance reflects your understanding of the hospitality industry and shows that you take the opportunity seriously.
