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- Tasks: Serve guests at the iconic May Fair Bar, ensuring exceptional service and satisfaction.
- Company: Join Edwardian Hotels London, a dynamic collection of hotels and restaurants known for unforgettable guest experiences.
- Benefits: Enjoy competitive salary, 28 days holiday, complimentary meals, and preferential accommodation rates.
- Why this job: Be part of a fun, rewarding environment with opportunities for growth and development.
- Qualifications: Previous front of house experience in high-end dining and excellent customer service skills required.
- Other info: Recognised as a Great Place to Work, we prioritise wellbeing and career progression.
2 days ago Be among the first 25 applicants
Join the UK’s most dynamic collection of hotels and restaurants
At Edwardian Hotels London, it is the people who create unforgettable memories for our guests. We are always looking for hospitality professionals to join our family and bring innovative ideas to how we can provide the best possible experience. Professionals who understand and believe in our values: having Integrity, being Ambitious, and always Quality-Driven. Talented individuals who want to work alongside likeminded passionate people in a rewarding, fulfilling, and fun environment. We know that your unique talents and ambitions not only have the ability to exceed our guests’ exacting standards, but also propel your own career potential in a company that recognises and rewards.
At Edwardian Hotels London or The Londoner we are committed to being the best place to work, so much so that we have officially been recognised as a Great Place to Work. Our commitment to the wellbeing and development of our people is at the forefront of our culture.
We are currently recruiting for a Waiter/ Waitress for our 5 Star The May Fair Hotel, A Radisson Collection Hotel and its iconic May Fair Bar.
Overview
- An amazing opportunity to join the team at The May Fair Bar, our iconic 5 Star May Fair Hotel as a Waiter/ Waitress.
- You will fully understand the menu and be able to explain all food and drink items to guests, carefully checking for any allergens.
- You will read the needs of tables and serve them as to their preferences.
- You will work closely with the Head Waiters and Floor Managers to ensure that service is seamless and an exceptional level of service is provided to guests.
- You will ensure that satisfaction levels are checked at all tables you are serving and will handle any feedback or complaints accordingly.
- You will take payment in accordance with company procedures.
- As a Waiter/Waitress you will be competent with-It applications such as Open table, Adecco and Micros.
About You
- Previous front of house waiting experience of working in a high-end food led operation is essential.
- Demonstrates excellent attention to detail and customer service skills.
- Impeccable command of English both written and spoken.
- A Passion for food and beverage, serving guests and providing outstanding hospitality.
Our Benefits Package
- Competitive salary
- 28 days Holiday per annum including Bank Holidays increasing with long service
- Complimentary hot meals, salad bar and unlimited beverages provided daily
- Recommend a Friend Scheme of up to £500 per friend recommended.
- Annual complimentary night stays within our hotels
- Preferential accommodation rates for all Edwardian Hotels for Hosts, their family and their friends
- Access to a discount platform for all of the most popular stores and outlets
- Auto enrolment into our company pension scheme
- Regular social events across all hotels
- Annual company recognition events held in January each year
- Wellbeing champions across all of our hotels
- Access to our company doctor for medical appointments and occupational health support
- Access for all hosts to our online learning platform Edwardian Academy
- Opportunities for promotion and a wide range of training programs to support your development
Eligibility
- In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.
Seniority level
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Seniority level
Entry level
Employment type
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Employment type
Full-time
Job function
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Job function
Management and Manufacturing
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Industries
Hospitality
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Waiter/ ess employer: Edwardian Hotels London
Contact Detail:
Edwardian Hotels London Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Waiter/ ess
✨Tip Number 1
Familiarise yourself with the menu and the specific offerings at The May Fair Hotel. Knowing the details about food and drink items, including allergens, will show your commitment to providing excellent service.
✨Tip Number 2
Highlight your previous experience in high-end dining environments during any conversations or interviews. This will demonstrate that you understand the expectations of a luxury hospitality setting.
✨Tip Number 3
Showcase your passion for food and beverage by discussing your favourite dishes or drinks during your interactions. This personal touch can help you connect with the team and show your enthusiasm for the role.
✨Tip Number 4
Network with current employees or attend events at Edwardian Hotels London if possible. Building relationships within the company can give you insights and potentially increase your chances of landing the job.
We think you need these skills to ace Waiter/ ess
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Waiter/Waitress at Edwardian Hotels London. Familiarise yourself with their values and the specific requirements mentioned in the job description.
Tailor Your CV: Highlight your previous front-of-house experience, especially in high-end food-led operations. Emphasise your customer service skills and any relevant IT applications you are familiar with, such as OpenTable or Micros.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for hospitality and your understanding of the company's commitment to quality service. Mention how your values align with theirs and provide examples of how you've delivered exceptional service in the past.
Proofread Your Application: Ensure that your application is free from spelling and grammatical errors. A strong command of English is essential for this role, so take the time to review your documents carefully before submitting them.
How to prepare for a job interview at Edwardian Hotels London
✨Know the Menu Inside Out
Make sure you familiarise yourself with the menu and drink offerings at The May Fair Hotel. Being able to confidently explain dishes and drinks, including any allergens, will impress your interviewers and show your commitment to providing excellent service.
✨Demonstrate Your Customer Service Skills
Prepare to discuss your previous experience in high-end hospitality settings. Share specific examples of how you've handled customer feedback or complaints, as this role requires a keen ability to read guests' needs and ensure their satisfaction.
✨Show Your Passion for Hospitality
Express your enthusiasm for food and beverage service during the interview. Talk about what drives you to provide outstanding hospitality and how you can contribute to creating unforgettable experiences for guests.
✨Highlight Your Teamwork Abilities
Since you'll be working closely with Head Waiters and Floor Managers, it's important to showcase your ability to collaborate effectively. Share examples of how you've worked as part of a team in previous roles to ensure seamless service.
