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For Companies At a Glance
- Tasks: Deliver exceptional service in a fast-paced, luxury dining environment.
- Company: Join The Londoner, London's first 'Super Boutique' hotel.
- Benefits: Competitive salary, 28 days holiday, free meals, and discounts.
- Why this job: Be part of a prestigious team and grow your hospitality career.
- Qualifications: Previous waiter/waitress experience and excellent customer service skills.
- Other info: Opportunities for promotion and access to training programs.
The predicted salary is between 11 - 16 ÂŁ per hour.
Become a Londoner. We are seeking hospitality professionals whose talents and ambitions will drive them to meet guests’ exacting standards and grow their careers in a company that recognises and rewards. Join London’s first “Super Boutique” hotel, The Londoner, located within our 5‑Star Luxury Hotel in Leicester Square.
Responsibilities
- An amazing opportunity to join The Londoner’s 5‑Star Luxury Hotel and destination fine dining restaurant Whitcomb’s as a Waiter/Waitress.
- As a Waiter/Waitress you will be working in a fast-paced operation where service and standards are the forefront of Whitcomb’s and are aligned with the overall brand standards.
- Be competent with applications such as OpenTable, Adecco and Micros and aim to achieve a 100% pass mark in Micro’s competency tests.
About You
- Previous experience of working as a Waiter/Waitress, ideally within a busy quality‑driven restaurant.
- Demonstrates excellent attention to detail and customer service skills.
- Impeccable command of the English language both written and spoken.
- Passion for food and beverage and staying up to date with latest food trends.
Company Benefits
- Competitive salary
- 28 days Holiday per annum including Bank Holidays increasing with long service
- Complimentary hot meals, salad bar and unlimited beverages provided daily
- Recommend a Friend Scheme of up to ÂŁ500 per friend recommended
- Annual complimentary night stays within our hotels
- Preferential accommodation rates for all Edwardian Hotels for Hosts, their family and their friends
- Access to a discount platform for all of the most popular stores and outlets
- Auto enrolment into our company pension scheme
- Regular social events across all hotels
- Annual company recognition events held in January each year
- Wellbeing champions across all of our hotels
- Access to our company doctor for medical appointments and occupational health support
- Access for all hosts to our online learning platform Edwardian Academy
- Opportunities for promotion and a wide range of training programs to support your development
Eligibility
In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.
Waiter/ess employer: Edwardian Hotels London
Contact Detail:
Edwardian Hotels London Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Waiter/ess
✨Tip Number 1
Get to know the venue! Before your interview, pop by The Londoner and soak up the atmosphere. This will help you understand the vibe and show your genuine interest in the place.
✨Tip Number 2
Practice your customer service skills! Role-play with a friend or family member to nail those tricky questions about handling difficult customers. We want to see your passion for providing top-notch service!
✨Tip Number 3
Brush up on your food and beverage knowledge. Stay updated on the latest trends and be ready to chat about them during your interview. It shows you're not just a waiter/waitress, but a true enthusiast!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Waiter/ess
Some tips for your application 🫡
Show Your Passion: When writing your application, let your love for hospitality shine through! We want to see your enthusiasm for food and beverage, so share any experiences that highlight your passion for the industry.
Tailor Your CV: Make sure your CV is tailored to the role of Waiter/Waitress. Highlight your previous experience in busy restaurants and any relevant skills, like using OpenTable or Micros. We love seeing how you fit into our 5-Star Luxury Hotel vibe!
Be Clear and Concise: Keep your written application clear and to the point. We appreciate a well-structured application that showcases your attention to detail and command of the English language. Avoid fluff and get straight to what makes you a great fit!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this amazing opportunity at The Londoner. We can’t wait to hear from you!
How to prepare for a job interview at Edwardian Hotels London
✨Know the Menu Inside Out
Before your interview, make sure you familiarise yourself with the menu at Whitcomb’s. Understanding the dishes and drinks will not only impress your interviewers but also show your passion for food and beverage.
✨Showcase Your Customer Service Skills
Prepare examples from your previous experience where you provided exceptional customer service. Think about how you handled difficult situations or went above and beyond for guests, as this is crucial in a fast-paced environment.
✨Practice Your Communication
Since impeccable command of the English language is essential, practice speaking clearly and confidently. You might even want to role-play common scenarios you could encounter as a waiter/waitress to demonstrate your communication skills.
✨Dress to Impress
First impressions matter! Dress smartly and professionally for your interview. This shows that you take the opportunity seriously and understand the standards expected in a 5-Star Luxury Hotel.
