At a Glance
- Tasks: Ensure guest safety and security while providing exceptional service in a luxury hotel.
- Company: Join Edwardian Hotels London, a dynamic collection of hotels and restaurants.
- Benefits: Competitive salary, 28 days holiday, complimentary meals, and great discounts.
- Other info: Opportunities for promotion and access to training programs.
- Why this job: Be part of a team that creates unforgettable experiences in a rewarding environment.
- Qualifications: Experience in hotel security and a valid SIA licence required.
The predicted salary is between 25000 - 30000 £ per year.
Join the UK’s most dynamic collection of hotels and restaurants. At Edwardian Hotels London, it’s the people who create unforgettable memories for our guests. We are always looking for hospitality professionals to join our family and bring new ideas to how we can provide the best possible experience. Professionals who understand and believe in our values: having Integrity, being Ambitious, and always Quality-Driven. Talented individuals who want to work alongside likeminded passionate people in a rewarding, fulfilling, and fun environment.
We know that your unique talents and ambitions not only have the ability to exceed our guests’ exacting standards, but also propel your own career potential in a company that recognises and rewards. At Edwardian Hotels London we are committed to being the best place to work, so much so that we have officially been recognised as a Great Place to Work. Our commitment to the wellbeing and development of our people is at the fore of our culture.
We are currently recruiting for a Duty Security Officer to join the 5 Star May Fair Hotel. As a Duty Security Officer, you will be a visible, reassuring presence throughout the hotel. You will protect the wellbeing of guests and staff, respond swiftly to incidents, and ensure that all security procedures are followed to the highest standard. You will work closely with Front of House and the Management team to maintain a safe, welcoming atmosphere befitting a luxury establishment.
Overview- Maintain constant awareness of hotel activity, ensuring the safety and security of all guests, employees, and assets
- Conduct regular patrols of guest floors, public areas, back‑of‑house spaces, and perimeter zones
- Respond promptly and professionally to incidents, emergencies, and guest concerns
- Monitor CCTV, access control systems, and alarm panels in accordance with hotel protocols
- Support the management of lost property, incident reporting, and daily security logs
- Assist with VIP arrivals, high‑profile events, and crowd management when required
- Enforce hotel policies while delivering exceptional guest service
- Liaise with external emergency services when necessary
We’re looking for someone who brings both professionalism and warmth. You will thrive in a luxury environment where discretion, calmness, and attention to detail are essential.
Qualifications- Previous experience in hotel security, corporate security, or a similar guest‑facing role
- A valid SIA Door Supervisor or Security Guarding licence
- Strong communication skills and a confident, approachable manner
- The ability to remain composed under pressure and handle sensitive situations with discretion
- Excellent observational skills and a proactive mindset
- Flexibility to work shifts, including nights, weekends, and bank holidays
- Competitive salary
- 28 days Holiday per annum including Bank Holidays increasing with long service
- Complimentary hot meals, salad bar and unlimited beverages provided daily
- Recommendation a Friend Scheme of up to £500 per friend recommended
- Annual complimentary night stays within our hotels
- Preferential accommodation rates for all Edwardian Hotels for Hosts, their family and their friends
- Access to a discount platform for all of the most popular stores and outlets
- Auto enrolment into our company pension scheme
- Regular social events across all hotels
- Annual company recognition events held in January each year
- Wellbeing champions across all of our hotels
- Access to our company doctor for medical appointments and occupational health support
- Access for all hosts to our online learning platform Edwardian Academy
- Opportunities for promotion and a wide range of training programs to support your development
In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.
VIP Events Security Officer – Luxury Hotel employer: Edwardian Hotels London
At Edwardian Hotels London, we pride ourselves on being a Great Place to Work, where our commitment to employee wellbeing and development is paramount. As a VIP Events Security Officer at the prestigious 5 Star May Fair Hotel, you will thrive in a dynamic and supportive environment that values integrity, ambition, and quality. With competitive salaries, generous holiday allowances, and numerous opportunities for professional growth, you will be part of a passionate team dedicated to creating unforgettable experiences for our guests.
StudySmarter Expert Advice🤫
We think this is how you could land VIP Events Security Officer – Luxury Hotel
✨Tip Number 1
Network like a pro! Reach out to people in the hospitality and security sectors. Attend events, join online forums, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show up in style! When you get an interview, dress the part and bring your A-game. Remember, first impressions count, especially in a luxury environment like Edwardian Hotels London. Be confident and let your personality shine!
✨Tip Number 3
Prepare for situational questions! Think about how you would handle various scenarios that could arise in a hotel setting. Being able to demonstrate your calmness and discretion under pressure will set you apart from the competition.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our team at Edwardian Hotels London. Don’t miss out on this opportunity!
We think you need these skills to ace VIP Events Security Officer – Luxury Hotel
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your passion for hospitality and security. A bit of warmth and enthusiasm can go a long way in making your application stand out.
Tailor Your Application:Make sure to tailor your application specifically for the VIP Events Security Officer role. Highlight your relevant experience in hotel security or guest-facing roles, and connect your skills to what we’re looking for. This shows us that you understand our values and the importance of maintaining a luxury environment.
Be Clear and Concise:Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate well-structured applications that are easy to read, so make sure to organise your thoughts logically and check for any typos before hitting send!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about our company culture and values while you’re at it!
How to prepare for a job interview at Edwardian Hotels London
✨Know Your Security Protocols
Familiarise yourself with common hotel security procedures and protocols. Be ready to discuss how you would handle specific situations, such as responding to incidents or managing VIP arrivals. This shows that you understand the role and are prepared to maintain a safe environment.
✨Showcase Your Communication Skills
As a VIP Events Security Officer, strong communication is key. Practice articulating your thoughts clearly and confidently. Think of examples where you've successfully communicated in high-pressure situations, as this will demonstrate your ability to remain composed and professional.
✨Emphasise Your Guest Service Experience
Highlight any previous roles where you provided exceptional guest service. Discuss how you balance security with hospitality, ensuring guests feel safe while enjoying their experience. This aligns perfectly with the values of Edwardian Hotels London.
✨Prepare for Scenario Questions
Expect scenario-based questions during your interview. Prepare by thinking through how you would respond to various situations, such as dealing with a disruptive guest or an emergency. This will help you convey your proactive mindset and problem-solving skills effectively.
