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- Tasks: As a Spa Receptionist, you'll manage opening/closing procedures and promote spa services.
- Company: Join Edwardian Hotels London, a dynamic collection known for unforgettable guest experiences.
- Benefits: Enjoy 28 days holiday, complimentary meals, and discounts at all Edwardian venues.
- Why this job: Be part of a fun, rewarding environment that values integrity, ambition, and quality.
- Qualifications: Previous spa experience or a passion for the industry is essential; good communication skills required.
- Other info: Recognised as a Great Place to Work, we prioritise your wellbeing and career development.
The predicted salary is between 24000 - 36000 £ per year.
Join the UK’s most dynamic collection of hotels and restaurants. At Edwardian Hotels London, it’s the people who create unforgettable memories for our guests. We are always looking for hospitality professionals to join our family and bring new ideas to how we can provide the best possible experience. Professionals who understand and believe in our values: having Integrity, being Ambitious, and always Quality-Driven. Talented individuals who want to work alongside likeminded passionate people in a rewarding, fulfilling, and fun environment. We know that your unique talents and ambitions not only have the ability to exceed our guests’ exacting standards, but also propel your own career potential in a company that recognises and rewards.
At Edwardian Hotels London we are committed to being the best place to work, so much so that we have officially been recognised as a Great Place to Work. Our commitment to the wellbeing and development of our people is at the forefront of our culture.
We are currently recruiting for a Spa Receptionist to join our stunning Spa and Health Club at The Edwardian Manchester, A Radisson Luxury Collection Hotel.
OverviewAn amazing opportunity to join our Spa team at The Edwardian Manchester Hotel as a Spa Receptionist. The role of Spa Receptionist is responsible for Opening/Closing Procedures when on duty. As a Spa Receptionist you will be responsible for checking stock levels frequently and reporting low stock levels. You are also expected to set the highest standard at all times in professionalism, appearance and attitude as expected. Promote and sell the services of The Spa Centre and maximise the potential of all sales.
About YouPrevious Spa or Health Club experience is required or an interest in developing a career within this field. Proven track record of achieving outstanding levels of personal and departmental targets in order to meet and exceed expectations whilst delivering outstanding attention to detail and precision. As a Spa Host you must be able to demonstrate good computer skills and telephone manner. A good level of spoken and written communication is required.
Our Benefits Package- Career development opportunities in a wide range of training programmes.
- 28 days’ holiday per annum including Bank Holidays.
- Complimentary hot meals, salad bar and beverages provided daily.
- Uniforms provided as per the role requirement.
- Preferential accommodation rates for all Edwardian Hotels for hosts, friends and family.
- Discounts on food and beverage in all Edwardian restaurants, bars, and spas.
In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.
Spa Receptionist employer: Edwardian Hotels London
Contact Detail:
Edwardian Hotels London Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Spa Receptionist
✨Tip Number 1
Familiarise yourself with the specific services and treatments offered at The Edwardian Manchester Spa. This knowledge will not only help you during the interview but also demonstrate your genuine interest in the role and the establishment.
✨Tip Number 2
Network with current or former employees of Edwardian Hotels London, especially those who have worked in similar roles. They can provide valuable insights into the company culture and expectations, which can be beneficial during your application process.
✨Tip Number 3
Prepare to showcase your customer service skills through examples from your previous experiences. Highlighting how you've handled challenging situations or exceeded guest expectations can set you apart from other candidates.
✨Tip Number 4
Demonstrate your passion for the hospitality industry by staying updated on trends and innovations in spa services. This shows that you're not just looking for a job, but are genuinely interested in contributing to the success of the spa.
We think you need these skills to ace Spa Receptionist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in the spa or health club sector. Emphasise any customer service roles and skills that align with the responsibilities of a Spa Receptionist.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for hospitality and your understanding of the values at Edwardian Hotels London. Mention specific experiences that demonstrate your integrity, ambition, and quality-driven approach.
Highlight Relevant Skills: In your application, clearly outline your computer skills and communication abilities. Provide examples of how you've successfully managed stock levels or promoted services in previous roles.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a Spa Receptionist role.
How to prepare for a job interview at Edwardian Hotels London
✨Show Your Passion for Hospitality
Make sure to express your enthusiasm for the hospitality industry during the interview. Share any relevant experiences that highlight your passion for providing excellent customer service, as this aligns with the values of Edwardian Hotels London.
✨Demonstrate Attention to Detail
As a Spa Receptionist, attention to detail is crucial. Be prepared to discuss specific examples from your past roles where you successfully managed tasks that required precision and care, such as handling bookings or maintaining stock levels.
✨Highlight Your Communication Skills
Good communication is key in this role. Practice articulating your thoughts clearly and confidently, and be ready to showcase your telephone manner and written communication skills, as these will be essential when interacting with guests.
✨Research the Company Culture
Familiarise yourself with Edwardian Hotels London's commitment to employee wellbeing and development. Mention how their values resonate with you and how you can contribute to creating a positive environment for both guests and staff.
