At a Glance
- Tasks: Ensure the safety and security of guests and staff while providing exceptional service.
- Company: Join Edwardian Hotels London, a dynamic collection of hotels and restaurants.
- Benefits: Competitive salary, 28 days holiday, complimentary meals, and great discounts.
- Other info: Opportunities for promotion and access to training programs.
- Why this job: Be part of a team that creates unforgettable experiences in a luxury environment.
- Qualifications: Experience in hotel security and a valid SIA licence required.
The predicted salary is between 24000 - 30000 € per year.
Join the UK’s most dynamic collection of hotels and restaurants. At Edwardian Hotels London, it’s the people who create unforgettable memories for our guests. We are always looking for hospitality professionals to join our family and bring new ideas to how we can provide the best possible experience. Professionals who understand and believe in our values: having Integrity, being Ambitious, and always Quality-Driven. Talented individuals who want to work alongside likeminded passionate people in a rewarding, fulfilling, and fun environment.
We know that your unique talents and ambitions not only have the ability to exceed our guests’ exacting standards, but also propel your own career potential in a company that recognises and rewards. We are committed to being the best place to work, and have officially been recognised as a Great Place to Work. Our commitment to the wellbeing and development of our people is at the forefront of our culture.
Overview
- Maintain constant awareness of hotel activity, ensuring the safety and security of all guests, employees, and assets
- Conduct regular patrols of guest floors, public areas, back‑of‑house spaces, and perimeter zones
- Respond promptly and professionally to incidents, emergencies, and guest concerns
- Monitor CCTV, access control systems, and alarm panels in accordance with hotel protocols
- Support the management of lost property, incident reporting, and daily security logs
- Assist with VIP arrivals, high‑profile events, and crowd management when required
- Enforce hotel policies while delivering exceptional guest service
- Liaise with external emergency services when necessary
About You
We’re looking for someone who brings both professionalism and warmth. You will thrive in a luxury environment where discretion, calmness, and attention to detail are essential.
You Will Ideally Have
- Previous experience in hotel security, corporate security, or a similar guest‑facing role
- A valid SIA Door Supervisor or Security Guarding licence
- Strong communication skills and a confident, approachable manner
- The ability to remain composed under pressure and handle sensitive situations with discretion
- Excellent observational skills and a proactive mindset
- Flexibility to work shifts, including nights, weekends, and bank holidays
Company Benefits
- Competitive salary
- 28 days Holiday per annum including Bank Holidays increasing with long service
- Complimentary hot meals, salad bar and unlimited beverages provided daily
- Recommend a Friend Scheme of up to £500 per friend recommended
- Annual complimentary night stays within our hotels
- Preferential accommodation rates for all Edwardian Hotels for Hosts, their family and their friends
- Access to a discount platform for all of the most popular stores and outlets
- Auto enrolment into our company pension scheme
- Regular social events across all hotels
- Annual company recognition events held in January each year
- Wellbeing champions across all of our hotels
- Access to our company doctor for medical appointments and occupational health support
- Access for all hosts to our online learning platform Edwardian Academy
- Opportunities for promotion and a wide range of training programs to support your development
Eligibility
In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.
Safety and Security Officer employer: Edwardian Hotels London
At Edwardian Hotels London, we pride ourselves on being a leading employer in the hospitality industry, offering a vibrant work culture that values integrity, ambition, and quality. Our commitment to employee wellbeing and development is evident through competitive salaries, extensive training opportunities, and a supportive environment where your unique talents can flourish. Join us in creating unforgettable experiences for our guests while enjoying benefits like complimentary meals, preferential accommodation rates, and a strong sense of community among passionate professionals.
StudySmarter Expert Advice🤫
We think this is how you could land Safety and Security Officer
✨Tip Number 1
Network like a pro! Reach out to people in the hospitality industry, especially those who work at Edwardian Hotels London. A friendly chat can open doors and give you insider info on what they’re looking for.
✨Tip Number 2
Show off your skills in person! If you get the chance, attend job fairs or industry events where Edwardian Hotels might be present. It’s a great way to make a memorable impression beyond just a CV.
✨Tip Number 3
Prepare for interviews by practising common questions related to safety and security in hospitality. We want to see how you handle pressure and your approach to guest service, so be ready to share examples from your experience.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of our amazing team at Edwardian Hotels London.
We think you need these skills to ace Safety and Security Officer
Some tips for your application 🫡
Show Your Passion for Hospitality:When you're writing your application, let your love for the hospitality industry shine through. We want to see how your values align with ours—Integrity, Ambition, and Quality-Driven service. Share a personal story or experience that highlights your commitment to creating unforgettable guest experiences.
Tailor Your CV and Cover Letter:Make sure to customise your CV and cover letter for the Safety and Security Officer role. Highlight relevant experience in hotel security or guest-facing roles, and don’t forget to mention your SIA licence. We appreciate candidates who take the time to connect their skills to what we’re looking for!
Be Professional Yet Approachable:In your written application, strike a balance between professionalism and warmth. We’re looking for someone who can handle sensitive situations with discretion while also being approachable. Use a friendly tone but keep it polished—this reflects the kind of environment we foster at Edwardian Hotels London.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, you’ll find all the details about the position and our company culture right there, making it easier for you to tailor your application!
How to prepare for a job interview at Edwardian Hotels London
✨Know the Company Inside Out
Before your interview, take some time to research Edwardian Hotels London. Understand their values, mission, and what makes them stand out in the hospitality industry. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Experience
Be ready to discuss your previous experience in hotel security or similar roles. Prepare specific examples that highlight your skills in maintaining safety, handling emergencies, and providing exceptional guest service. This will demonstrate your capability to thrive in a luxury environment.
✨Demonstrate Your Communication Skills
As a Safety and Security Officer, strong communication is key. Practice articulating your thoughts clearly and confidently. During the interview, make sure to listen actively and respond thoughtfully to questions, showcasing your approachable manner and professionalism.
✨Prepare for Scenario Questions
Expect to be asked how you would handle specific situations, such as a security breach or a guest concern. Think through potential scenarios and how you would respond calmly and effectively. This will illustrate your ability to remain composed under pressure and your proactive mindset.
