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- Tasks: As a Night House Steward, you'll keep our hotel sparkling clean and assist with various housekeeping duties.
- Company: Join Edwardian Hotels London, a dynamic collection of hotels known for creating unforgettable guest experiences.
- Benefits: Enjoy competitive pay, 28 days holiday, free meals, and discounts at popular stores.
- Why this job: Be part of a fun, rewarding team that values your unique talents and offers growth opportunities.
- Qualifications: Previous cleaning experience in a hotel is preferred; a positive attitude and teamwork skills are essential.
- Other info: This is an entry-level, full-time position with opportunities for promotion and training.
The predicted salary is between 20000 - 28000 £ per year.
Join the UK’s most dynamic collection of hotels and restaurants at Edwardian Hotels London. We are always looking for hospitality professionals to join our family and bring new ideas to how we can provide the best possible experience. Professionals who understand and believe in our values: having Integrity, being Ambitious, and always Quality-Driven. Talented individuals who want to work alongside likeminded passionate people in a rewarding, fulfilling, and fun environment.
We are currently recruiting for a Night House Steward to join our housekeeping team at The Edwardian Manchester Hotel.
OverviewAn amazing opportunity to join The Edwardian Manchester Hotel as a Night House Steward. As a Night House Steward you will be responsible for ensuring the public areas of the hotel are cleaned. You will also assist with any ad hoc housekeeping duties as required. Ensuring a high level of customer satisfaction is delivered to all guests and colleagues at all times in line with our core values and standards of exceeding guest expectations.
About You- Previous housekeeping or cleaning experience is required ideally within a 4- or 5-star hotel or similar environment.
- You must be able to demonstrate excellent attention to detail and customer service skills.
- Be able to communicate with a basic command of English language.
- Have a flexible and positive attitude at all times.
- Be able to work effectively in a team.
- Competitive salary
- 28 days Holiday per annum including Bank Holidays increasing with long service
- Complimentary hot meals, salad bar and unlimited beverages provided daily
- Recommend a Friend Scheme of up to £500 per friend recommended.
- Annual complimentary night stays within our hotels
- Preferential accommodation rates for all Edwardian Hotels for Hosts, their family and their friends
- Access to a discount platform for all of the most popular stores and outlets
- Auto enrolment into our company pension scheme
- Regular social events across all hotels
- Annual company recognition events held in January each year
- Wellbeing champions across all of our hotels
- Access to our company doctor for medical appointments and occupational health support
- Access for all hosts to our online learning platform Edwardian Academy
- Opportunities for promotion and a wide range of training programs to support your development
In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.
Night House Steward employer: Edwardian Hotels London
Contact Detail:
Edwardian Hotels London Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night House Steward
✨Tip Number 1
Familiarise yourself with the core values of Edwardian Hotels London, such as Integrity, Ambition, and Quality-Driven service. Demonstrating an understanding of these values during your interactions can set you apart from other candidates.
✨Tip Number 2
Highlight any previous experience in housekeeping or cleaning, especially within a 4- or 5-star hotel environment. Be ready to discuss specific tasks you handled and how they contributed to guest satisfaction.
✨Tip Number 3
Showcase your attention to detail and customer service skills in conversations. Prepare examples of how you've gone above and beyond to ensure a clean and welcoming environment for guests.
✨Tip Number 4
Be prepared to demonstrate your flexibility and positive attitude. Think of scenarios where you adapted to changing situations or worked effectively in a team, as this is crucial for the Night House Steward role.
We think you need these skills to ace Night House Steward
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Night House Steward. Highlight your previous housekeeping or cleaning experience, especially in a 4- or 5-star hotel environment, to show you're a good fit.
Tailor Your CV: Customise your CV to reflect the skills and experiences that align with the job description. Emphasise your attention to detail, customer service skills, and any relevant experience in hospitality.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for hospitality and your understanding of the company's values: Integrity, Ambition, and Quality-Driven. Mention how you can contribute to creating unforgettable memories for guests.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that your communication is clear and professional, as basic command of English is required.
How to prepare for a job interview at Edwardian Hotels London
✨Show Your Attention to Detail
As a Night House Steward, attention to detail is crucial. Be prepared to discuss specific examples from your previous experience where you ensured cleanliness and organisation in public areas, highlighting how this contributed to guest satisfaction.
✨Demonstrate Your Customer Service Skills
Edwardian Hotels London values excellent customer service. Think of instances where you went above and beyond for guests or colleagues, and be ready to share these stories during the interview to showcase your commitment to quality service.
✨Emphasise Teamwork
Working effectively in a team is essential for this role. Prepare to talk about your experiences collaborating with others in a hospitality setting, and how you contributed to a positive team environment, especially during busy periods.
✨Exude a Positive Attitude
A flexible and positive attitude is key for this position. During the interview, convey your enthusiasm for the role and your willingness to adapt to various tasks and challenges that may arise during night shifts.
