At a Glance
- Tasks: Deliver exceptional service at meetings and events while anticipating guest needs.
- Company: Join The Londoner, a boutique hotel in the heart of Leicester Square.
- Benefits: Enjoy competitive salary, 28 days holiday, and complimentary meals.
- Other info: Opportunities for promotion and access to training programs.
- Why this job: Be part of a dynamic team delivering world-class hospitality experiences.
- Qualifications: Experience in luxury hospitality with strong communication skills.
The predicted salary is between 12 - 15 € per hour.
Welcome to The Londoner, a boutique hotel designed to offer premium hospitality experiences across 15 floors. Located in the heart of Leicester Square, we invite hospitality professionals to join our team and help deliver exceptional service to our guests. This position is zero-hr and available on a flexible basis.
Overview
- Provide polished, attentive service during meetings, conferences, and banqueting events.
- Anticipate guest needs, respond promptly to requests, and maintain a warm, professional presence.
- Assist with setting up event spaces, ensuring layouts, equipment, and amenities meet exact specifications.
- Serve food and beverages to 5‑star standards, maintaining accuracy, timing, and presentation.
- Work closely with Supervisors, Managers, and Culinary teams to deliver seamless events.
- Uphold service standards for The Londoner in every interaction.
About You
- Experience in luxury hospitality, ideally within meetings, events or banqueting.
- A polished, professional manner with exceptional attention to detail.
- Strong communication skills and a warm, guest‑focused approach.
- Ability to work efficiently in a fast‑paced, high‑profile environment.
- A team player with a positive attitude and a passion for delivering world‑class service.
Company Benefits
- Competitive salary
- 28 days Holiday per annum including Bank Holidays (increasing with long service)
- Complimentary hot meals, salad bar and unlimited daily beverages
- Recommend a Friend Scheme up to £500 per friend recommended
- Annual complimentary night stays within our hotels
- Preferential accommodation rates for all Edwardian Hotels for hosts, their family, and friends
- Access to a discount platform for popular stores and outlets
- Auto-enrolment into our company pension scheme
- Regular social events across all hotels
- Annual company recognition events held each January
- Wellbeing champions across all hotels
- Access to a company doctor and occupational health support
- Access to the online learning platform Edwardian Academy
- Opportunities for promotion and a wide range of training programs to support development
Eligibility
In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility is required.
Meetings and Events Waiter/ ess employer: Edwardian Hotels London
At The Londoner, we pride ourselves on being an exceptional employer in the heart of Leicester Square, offering a vibrant work culture that values teamwork and professional growth. Our commitment to employee well-being is reflected in our competitive benefits, including generous holiday allowances, complimentary meals, and opportunities for career advancement through our Edwardian Academy. Join us to be part of a dynamic team dedicated to delivering world-class hospitality experiences in a luxurious setting.
StudySmarter Expert Advice🤫
We think this is how you could land Meetings and Events Waiter/ ess
✨Tip Number 1
Network like a pro! Attend hospitality events or local meet-ups to connect with industry folks. You never know who might have the inside scoop on job openings at places like The Londoner.
✨Tip Number 2
Show off your personality! When you get the chance for an interview or a casual chat, let your warm, guest-focused approach shine through. Remember, they’re looking for someone who fits into their team vibe.
✨Tip Number 3
Be proactive! If you see a job that excites you, don’t just wait around. Apply through our website and follow up with a friendly email to express your enthusiasm. It shows initiative and can set you apart!
✨Tip Number 4
Prepare for the fast-paced environment! Brush up on your multitasking skills and be ready to demonstrate how you handle pressure. They want to see that you can keep your cool while delivering 5-star service.
We think you need these skills to ace Meetings and Events Waiter/ ess
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your passion for hospitality and your enthusiasm for joining our team at The Londoner.
Tailor Your Experience:Make sure to highlight any relevant experience you have in luxury hospitality, especially in meetings and events. We love seeing how your background aligns with what we do, so be specific about your roles and achievements!
Be Professional Yet Approachable:While we appreciate a polished application, it’s also important to come across as warm and friendly. Use a professional tone but keep it conversational – we’re all about creating a welcoming atmosphere here at The Londoner.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to navigate!
How to prepare for a job interview at Edwardian Hotels London
✨Know Your Venue
Familiarise yourself with The Londoner and its offerings. Understanding the hotel’s unique features and service standards will help you tailor your responses and show genuine interest in the role.
✨Showcase Your Experience
Prepare specific examples from your past roles in luxury hospitality, especially in meetings and events. Highlight how you’ve delivered exceptional service and handled high-pressure situations to demonstrate your fit for the position.
✨Practice Polished Communication
Since strong communication skills are key, practice articulating your thoughts clearly and confidently. Role-play common interview questions with a friend to ensure you come across as warm and professional.
✨Emphasise Teamwork
The role requires collaboration with various teams. Be ready to discuss how you’ve successfully worked in a team environment, showcasing your positive attitude and ability to contribute to a seamless service experience.
