Luxury Floor Manager – Lead Service & Guest Experience in Manchester

Luxury Floor Manager – Lead Service & Guest Experience in Manchester

Manchester Full-Time 31500 - 38500 £ / year (est.) No working from home possible
Edwardian Hotels London

At a Glance

  • Tasks: Lead floor operations and ensure exceptional guest experiences in a luxury dining setting.
  • Company: Edwardian Hotels London, known for its commitment to world-class hospitality.
  • Benefits: Competitive salary, opportunities for career growth, and a vibrant work environment.
  • Other info: Join a dynamic team at Peter Street Kitchen in The Edwardian Manchester Hotel.
  • Why this job: Be a visible leader in luxury dining and inspire your team to exceed expectations.
  • Qualifications: Experience in hospitality and a passion for delivering outstanding service.

The predicted salary is between 31500 - 38500 £ per year.

Edwardian Hotels London is recruiting a Floor Manager for Peter Street Kitchen at The Edwardian Manchester Hotel.

You will lead the restaurant's floor operations, drive service excellence, engage the team, and uphold the highest hospitality standards while maximizing commercial performance.

This role suits hospitality professionals who thrive in luxury dining and are passionate about delivering world‑class service.

You will be a visible leader, inspiring your team to exceed guest expectations.

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Luxury Floor Manager – Lead Service & Guest Experience in Manchester employer: Edwardian Hotels London

Edwardian Hotels London is an exceptional employer, offering a dynamic work culture that prioritises employee well-being and professional growth. As a Shift Engineer at The May Fair Hotel, you will enjoy a range of benefits, including competitive pay, ongoing training opportunities, and a supportive team environment that values your contributions to maintaining our prestigious establishment.

Edwardian Hotels London

Contact Details:

Edwardian Hotels London Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Luxury Floor Manager – Lead Service & Guest Experience in Manchester

Get a Taste of the Scene

Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!

Network at Food Festivals

Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!

Show Off Your Skills

Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Edwardian Hotels London. It’s a fun way to stand out and demonstrate what you bring to the table!

Reach Out Directly to Edwardian Hotels London

Don't be shy about reaching out to Edwardian Hotels London directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!

We think you need these skills to ace Luxury Floor Manager – Lead Service & Guest Experience in Manchester

Communication Skills
Problem-Solving Skills
Leadership Skills
Team Management
Attention to Detail
Customer Service
Adaptability

Some tips for your application 🫡

Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.

Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!

Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Edwardian Hotels London and how your skills can contribute to our team's success. We're after that genuine connection!

Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!

How to prepare for a job interview at Edwardian Hotels London

Show Your People Skills

In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!

Know Your Menu Inside Out

Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!

Demonstrate Your Team Spirit

Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'

Get Ready for a Practical Test

In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!