At a Glance
- Tasks: Join our Housekeeping team to maintain and clean guest rooms with a focus on quality.
- Company: Be part of Edwardian Hotels London, a dynamic collection of hotels and restaurants.
- Benefits: Enjoy competitive salary, 28 days holiday, free meals, and great discounts.
- Other info: Join a fun, rewarding environment with excellent career growth opportunities.
- Why this job: Make unforgettable memories for guests while developing your career in hospitality.
- Qualifications: Previous housekeeping experience preferred, but training will be provided.
The predicted salary is between 22000 - 26000 £ per year.
Join the UK’s most dynamic collection of hotels and restaurants. At Edwardian Hotels London, it’s the people who create unforgettable memories for our guests. We are always looking for hospitality professionals to join our family and bring new ideas to how we can provide the best possible experience. Professionals who understand and believe in our values: having Integrity, being Ambitious, and always Quality-Driven. Talented individuals who want to work alongside likeminded passionate people in a rewarding, fulfilling, and fun environment. We know that your unique talents and ambitions not only have the ability to exceed our guests’ exacting standards, but also propel your own career potential in a company that recognises and rewards.
At Edwardian Hotels London we are committed to being the best place to work, so much so that we have officially been recognised as a Great Place to Work. Our commitment to the wellbeing and development of our people is at the forefront of our culture.
We are currently recruiting for a Section Housekeeper to join The 5 Star May Fair Hotel.
Overview
An amazing opportunity to join the Housekeeping team at The May Fair Hotel as a Section Housekeeper. As a Section Housekeeper you will be responsible for cleaning and maintaining rooms in your section and returning them to Front of House for allocation. You will be responsible for your own standards of cleanliness within the rooms that you are allocated. You will greet all guests that you meet in a friendly and courteous manner and will do what you can to answer any questions and help with any problems. You will ensure that any feedback or complaints are passed on to the Housekeeper. You will ensure that a high level of customer satisfaction is delivered at all times in line with our core values and standards which are to exceed guest expectations.
About You
- Previous housekeeping experience is required ideally within a 4- or 5-star hotel operation. Training will however be provided.
- Demonstrates excellent attention to detail and customer service skills.
- Is able to communicate with a basic command of English.
- Understands the importance of teamwork and works well with others.
Company Benefits
- Competitive salary
- 28 days Holiday per annum including Bank Holidays increasing with long service
- Complimentary hot meals, salad bar and unlimited beverages provided daily
- Recommend a Friend Scheme of up to £500 per friend recommended.
- Annual complimentary night stays within our hotels
- Preferential accommodation rates for all Edwardian Hotels for Hosts, their family and their friends
- Access to a discount platform for all of the most popular stores and outlets
- Auto enrolment into our company pension scheme
- Regular social events across all hotels
- Annual company recognition events held in January each year
- Wellbeing champions across all of our hotels
- Access to our company doctor for medical appointments and occupational health support
- Access for all hosts to our online learning platform Edwardian Academy
- Opportunities for promotion and a wide range of training programs to support your development
Eligibility
In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.
Section housekeeper in London employer: Edwardian Hotels London
Edwardian Hotels London is an exceptional employer, renowned for its commitment to creating a rewarding and fulfilling work environment. As part of our dynamic team at The 5 Star May Fair Hotel, you will enjoy competitive salaries, generous holiday allowances, and numerous opportunities for personal and professional growth, all while working alongside passionate individuals who share your dedication to excellence in hospitality. Our culture prioritises wellbeing and development, making us proud to be recognised as a Great Place to Work.
StudySmarter Expert Advice🤫
We think this is how you could land Section housekeeper in London
✨Tip Number 1
Network like a pro! Chat with friends, family, or even acquaintances who work in hospitality. They might know about openings at Edwardian Hotels London or can give you the inside scoop on what it’s like to work there.
✨Tip Number 2
Show up in person! If you're nearby, pop into The May Fair Hotel and ask to speak with someone from the housekeeping team. A friendly face can make a lasting impression and show your enthusiasm for the role.
✨Tip Number 3
Prepare for the interview by brushing up on your customer service skills. Think of examples where you've gone above and beyond for guests, as this aligns perfectly with our values of Integrity and Quality-Driven service.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest opportunities right there, making it super easy for us to connect.
We think you need these skills to ace Section housekeeper in London
Some tips for your application 🫡
Show Your Passion for Hospitality:When writing your application, let your love for hospitality shine through! Share any experiences that highlight your commitment to providing excellent service and how you align with our values of Integrity, Ambition, and Quality.
Highlight Relevant Experience:Make sure to mention any previous housekeeping roles, especially in 4- or 5-star hotels. We want to see how your experience can contribute to maintaining the high standards we uphold at The May Fair Hotel.
Be Personable and Friendly:Since you'll be interacting with guests, it’s important to convey your friendly nature in your application. Use a warm tone and maybe share a brief story about a time you went above and beyond for a guest.
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of success. It’s the easiest way for us to receive your application and get to know you better!
How to prepare for a job interview at Edwardian Hotels London
✨Know the Company Values
Before your interview, take some time to understand Edwardian Hotels London's core values: Integrity, Ambition, and Quality-Driven service. Be ready to share how your personal values align with theirs and provide examples from your past experiences that demonstrate these qualities.
✨Showcase Your Attention to Detail
As a Section Housekeeper, attention to detail is crucial. Prepare to discuss specific instances where your meticulous nature made a difference in your previous roles. Bring up any relevant housekeeping experience, especially in 4- or 5-star environments, to highlight your capability.
✨Practice Your Customer Service Skills
Since you'll be interacting with guests, it's important to convey your customer service skills during the interview. Think of scenarios where you went above and beyond for a guest or resolved a complaint effectively. This will show that you understand the importance of guest satisfaction.
✨Emphasise Teamwork
Edwardian Hotels London values teamwork, so be prepared to discuss how you work well with others. Share examples of successful collaborations in your previous jobs, and express your enthusiasm for being part of a team that creates unforgettable experiences for guests.
