F&B and Spa Assistant in London

F&B and Spa Assistant in London

London Full-Time 22000 - 26000 £ / year (est.) No home office possible
Edwardian Hotels London

At a Glance

  • Tasks: Ensure the Spa is clean, serve healthy snacks, and promote services to guests.
  • Company: Join The Londoner, London's first 'Super Boutique' hotel in Leicester Square.
  • Benefits: Competitive salary, 28 days holiday, complimentary meals, and discounts on stays.
  • Why this job: Be part of a chic team and grow your career in a vibrant environment.
  • Qualifications: Previous Spa or Health Club experience preferred; strong communication skills required.
  • Other info: Enjoy regular social events and access to training for career development.

The predicted salary is between 22000 - 26000 £ per year.

Welcome to The Londoner, a hotel that is chic boutique in spirit and feeling yet staggering in scale and ambition. Situated in the heart of Leicester Square, we are seeking hospitality professionals whose unique talents and ambitions will drive them to not only rise to our guests' exacting standards but also propel their own career potential in a company that recognises and rewards.

We are currently recruiting for an F & B & Spa Assistant to join our stunning Spa and Health Club, The Retreat at The Londoner Hotel.

Overview

An amazing opportunity to join our Spa team as an F & B & Spa Assistant. As a Spa Assistant, you will be responsible for ensuring that the Spa is kept clean and tidy and that guests and members using the Spa have everything they need. You will check stock levels frequently and report when stock levels get too low. You will serve healthy snacks and refreshments to guests from the Refuel bar and promote and sell the services of The Spa to maximise potential for all sales.

About You
  • Previous Spa or Health Club experience is required or an interest in developing a career within this field.
  • Proven track record of achieving outstanding levels of personal and departmental targets in order to meet and exceed expectations whilst delivering outstanding attention to detail and precision.
  • Good computer skills and telephone manner are essential.
  • A good level of spoken and written communication is required.
Company Benefits
  • Competitive salary
  • 28 days holiday per annum including Bank Holidays increasing with long service
  • Complimentary hot meals, salad bar and unlimited beverages provided daily
  • Recommend a Friend Scheme of up to £500 per friend recommended
  • Annual complimentary night stays within our hotels
  • Preferential accommodation rates for all Edwardian Hotels for Hosts, their family and their friends
  • Access to a discount platform for all of the most popular stores and outlets
  • Auto enrolment into our company pension scheme
  • Regular social events across all hotels
  • Annual company recognition events held in January each year
  • Wellbeing champions across all of our hotels
  • Access to our company doctor for medical appointments and occupational health support
  • Access for all hosts to our online learning platform Edwardian Academy
  • Opportunities for promotion and a wide range of training programs to support your development

Eligibility: In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.

F&B and Spa Assistant in London employer: Edwardian Hotels London

At The Londoner, we pride ourselves on being a Great Place to Work, offering a vibrant and supportive environment in the heart of Leicester Square. Our commitment to employee wellbeing and development is reflected in our competitive benefits, including generous holiday allowances, complimentary meals, and extensive training opportunities, ensuring that every team member can thrive and grow in their career. Join us at London's first 'Super Boutique' hotel, where your unique talents will be recognised and rewarded as you contribute to an exceptional guest experience.
Edwardian Hotels London

Contact Detail:

Edwardian Hotels London Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land F&B and Spa Assistant in London

✨Tip Number 1

Get to know the company! Before your interview, do a bit of research on The Londoner. Understand their values and what makes them unique. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.

✨Tip Number 2

Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your previous experience aligns with the role of F&B and Spa Assistant. Highlight your attention to detail and customer service skills!

✨Tip Number 3

Dress to impress! Make sure you look smart and professional for your interview. First impressions matter, especially in the hospitality industry. Show them you’re ready to represent The Londoner with style!

✨Tip Number 4

Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the position and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’d be a perfect fit for the team!

We think you need these skills to ace F&B and Spa Assistant in London

Spa or Health Club Experience
Attention to Detail
Stock Management
Customer Service Skills
Sales Skills
Communication Skills
Computer Skills
Telephone Manner
Teamwork
Time Management
Problem-Solving Skills
Adaptability

Some tips for your application 🫡

Show Your Passion for Hospitality: When writing your application, let your love for the hospitality industry shine through. We want to see your enthusiasm for creating memorable experiences for guests, especially in a vibrant setting like The Londoner.

Tailor Your Application: Make sure to customise your CV and cover letter to highlight relevant experience in spa or health club environments. We appreciate candidates who take the time to align their skills with what we’re looking for at The Londoner.

Be Clear and Concise: Keep your application straightforward and to the point. We value clarity, so make sure your written communication is easy to read and free of jargon. This will help us understand your qualifications quickly!

Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity at The Londoner.

How to prepare for a job interview at Edwardian Hotels London

✨Know Your Spa and F&B Basics

Before the interview, brush up on your knowledge of spa services and food & beverage offerings. Familiarise yourself with common treatments, healthy snack options, and how to promote these services effectively. This will show your genuine interest in the role and help you engage confidently with the interviewer.

✨Showcase Your Customer Service Skills

Prepare examples from your past experiences where you provided exceptional customer service. Think about specific situations where you went above and beyond for a guest. This is crucial for a role that revolves around ensuring guests have a fantastic experience at The Londoner.

✨Demonstrate Attention to Detail

Since the job requires maintaining cleanliness and checking stock levels, be ready to discuss how you ensure attention to detail in your work. You could mention methods you use to stay organised or how you handle inventory management, which will resonate well with the expectations of the role.

✨Ask Insightful Questions

At the end of the interview, don’t forget to ask questions! Inquire about the team culture, training opportunities, or what success looks like in this role. This not only shows your enthusiasm but also helps you gauge if The Londoner is the right fit for you.

F&B and Spa Assistant in London
Edwardian Hotels London
Location: London

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