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- Tasks: Assist in managing spa operations and support therapists to deliver top-notch treatments.
- Company: Join The Londoner Spa Retreat, a luxurious 5-star spa environment.
- Benefits: Competitive salary, 28 days holiday, complimentary meals, and discounts on hotel stays.
- Why this job: Make a real impact on guest experiences and develop your career in wellness.
- Qualifications: Spa supervisory experience and NVQ Level 3 or verified UK certificates required.
- Other info: Enjoy regular social events and opportunities for promotion and training.
The predicted salary is between 28800 - 48000 £ per year.
A new opportunity has arisen to join The Londoner Spa Retreat team as Assistant Spa Manager. The role of Assistant Spa Manager will involve assisting the Spa Manager in the day to day operation and running of the spa operation. Supporting and training the therapists to ensure treatment standards are achieved. Achieve Spa revenue, profit and customer satisfaction goals for the Spa and Wellness operation alongside the Spa Manager. Ensure guest expectations are exceeded and seeks opportunities to improve the guest experience by seeking feedback.
About You
- Current Spa supervisory experience within a 5 Star Spa environment within the UK.
- NVQ Level 3 or current verified UK certificates.
- Ability to manage and achieve budgetary goals by analysing historical data, forecasts and revenues.
- Has the ability to demonstrate personal ownership of tasks and will ensure completion to achieve the required results.
- Proven track record of achieving outstanding levels of personal and departmental targets in order to meet and exceed expectations whilst delivering outstanding attention to detail and precision.
Company Benefits
- Competitive salary
- 28 days Holiday per annum including Bank Holidays increasing with long service
- Complimentary hot meals, salad bar and unlimited beverages provided daily
- Recommend a Friend Scheme of up to £500 per friend recommended.
- Annual complimentary night stays within our hotels
- Preferential accommodation rates for all Edwardian Hotels for Hosts, their family and their friends
- Access to a discount platform for all of the most popular stores and outlets
- Auto enrolment into our company pension scheme
- Regular social events across all hotels
- Annual company recognition events held in January each year
- Wellbeing champions across all of our hotels
- Access to our company doctor for medical appointments and occupational health support
- Access for all hosts to our online learning platform Edwardian Academy
- Opportunities for promotion and a wide range of training programs to support your development
Eligibility
In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.
Assistant Spa and Wellness Manager in London employer: Edwardian Hotels London
Contact Detail:
Edwardian Hotels London Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Spa and Wellness Manager in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the spa and wellness industry. Attend events, join online forums, and don’t be shy about asking for introductions. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching the company and its values. Familiarise yourself with their services and think about how your experience aligns with their goals. This will help you stand out as a candidate who truly gets what they’re about.
✨Tip Number 3
Showcase your skills during the interview! Bring examples of how you've achieved targets in previous roles, especially in a 5-star environment. Use specific metrics to demonstrate your success and how you can contribute to their spa's revenue and customer satisfaction.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in keeping you top of mind. It shows your enthusiasm for the role and gives you another chance to reiterate why you’re the perfect fit.
We think you need these skills to ace Assistant Spa and Wellness Manager in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Assistant Spa and Wellness Manager role. Highlight your supervisory experience in a 5 Star Spa environment and any relevant qualifications like NVQ Level 3. We want to see how your skills match what we're looking for!
Showcase Your Achievements: When writing your application, don’t just list your duties; showcase your achievements! Talk about how you’ve exceeded targets or improved guest satisfaction in previous roles. We love seeing concrete examples of your success!
Be Personable: Let your personality shine through in your written application. We’re looking for someone who can connect with guests and team members alike, so don’t be afraid to show us your passion for wellness and hospitality!
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to keep track of your application status. Plus, we love seeing applications come directly from our site!
How to prepare for a job interview at Edwardian Hotels London
✨Know Your Spa Stuff
Make sure you brush up on your knowledge of spa treatments and wellness trends. Familiarise yourself with the specific services offered at The Londoner Spa Retreat, as well as any unique selling points that set it apart from other spas. This will show your genuine interest and help you stand out.
✨Showcase Your Leadership Skills
As an Assistant Spa Manager, you'll need to demonstrate your ability to lead and train a team. Prepare examples of how you've successfully managed staff in the past, particularly in a high-pressure environment. Highlight your experience in achieving targets and improving customer satisfaction.
✨Be Ready for Budget Talk
Since managing budgets is part of the role, be prepared to discuss your experience with financial analysis. Bring examples of how you've used historical data to make informed decisions that positively impacted revenue. This will show that you can contribute to the spa's financial goals.
✨Feedback is Key
Emphasise your commitment to guest satisfaction by discussing how you've sought and acted on feedback in previous roles. Share specific instances where you improved the guest experience based on their input. This will demonstrate your proactive approach to exceeding expectations.
