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- Tasks: Supervise the housekeeping team and maintain high cleanliness standards in a luxury hotel.
- Company: Join Edwardian Hotels London, a dynamic collection of hotels and restaurants.
- Benefits: Competitive salary, 28 days holiday, complimentary meals, and great discounts.
- Why this job: Be part of a fun, rewarding environment that values your unique talents and ambitions.
- Qualifications: Previous housekeeping supervisory experience in a 4- or 5-star hotel is required.
- Other info: Opportunities for promotion and access to training programs for your development.
The predicted salary is between 24000 - 33600 £ per year.
Join the UK’s most dynamic collection of hotels and restaurants. At Edwardian Hotels London, it’s the people who create unforgettable memories for our guests. We are always looking for hospitality professionals to join our family and bring new ideas to how we can provide the best possible experience. Professionals who understand and believe in our values: having Integrity, being Ambitious, and always Quality-Driven. Talented individuals who want to work alongside likeminded passionate people in a rewarding, fulfilling, and fun environment.
We know that your unique talents and ambitions not only have the ability to exceed our guests’ exacting standards, but also propel your own career potential in a company that recognises and rewards. At Edwardian Hotels London we are committed to being the best place to work, so much so that we have officially been recognised as a Great Place to Work. Our commitment to the wellbeing and development of our people is at the forefront of our culture.
We are currently recruiting for a Housekeeper to join our Housekeeping Team at The 5 Star Iconic May Fair Hotel.
OverviewAn amazing opportunity to join the team in Housekeeping at The May Fair Hotel as a Housekeeper. This role comes with excellent training and fast track career progression. As a Housekeeper you will be responsible for supervising the housekeeping team, ensuring standards are maintained and delivered at all times within both rooms and public areas. You will provide clear feedback to Room Attendants and House Stewards if areas are not up to the required standards and will provide training where necessary. You will be responsible for providing training to all new starters, ensuring that they have the appropriate buddy in place for a duration of time that enables them to reach and maintain the high standards of cleanliness that is required. You will ensure a high level of customer service is delivered at all times in line with our core values and standards which are to exceed guest expectations.
About YouPrevious housekeeping supervisory experience is required ideally within a 4- or 5-star hotel operation. The ability to lead, train, coach and develop a team. Demonstrates excellent attention to detail and customer service skills. Is able to communicate clearly and respectfully with all team members bearing in mind that English will not be the first language for many. Understands the importance of teamwork and works collaboratively with other departments.
Company Benefits Package- Competitive salary
- 28 days Holiday per annum including Bank Holidays increasing with long service
- Complimentary hot meals, salad bar and unlimited beverages provided daily
- Recommend a Friend Scheme of up to £500 per friend recommended.
- Annual complimentary night stays within our hotels
- Preferential accommodation rates for all Edwardian Hotels for Hosts, their family and their friends
- Access to a discount platform for all of the most popular stores and outlets
- Auto enrolment into our company pension scheme
- Regular social events across all hotels
- Annual company recognition events held in January each year
- Wellbeing champions across all of our hotels
- Access to our company doctor for medical appointments and occupational health support
- Access for all hosts to our online learning platform Edwardian Academy
- Opportunities for promotion and a wide range of training programs to support your development
In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.
Housekeeper employer: Edwardian Hotels London
Contact Detail:
Edwardian Hotels London Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housekeeper
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who work in hospitality. They might know of openings at Edwardian Hotels London or can put in a good word for you.
✨Tip Number 2
Show off your personality! When you get that interview, let your passion for hospitality shine through. Share your experiences and how you embody the values of Integrity, Ambition, and Quality-Driven service.
✨Tip Number 3
Prepare for situational questions! Think about how you would handle various scenarios in housekeeping. This shows you’re ready to tackle challenges and maintain those high standards they expect.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining the Edwardian Hotels family.
We think you need these skills to ace Housekeeper
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your love for hospitality shine through! Share experiences that highlight your commitment to providing excellent service and how you align with our values of Integrity, Ambition, and Quality.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for the Housekeeper role. Highlight relevant supervisory experience and any training you've provided in previous roles. We want to see how you can contribute to our team at The May Fair Hotel!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. Remember, we appreciate good communication skills, so make sure your writing reflects that!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our family at Edwardian Hotels London!
How to prepare for a job interview at Edwardian Hotels London
✨Know Your Stuff
Before the interview, make sure you understand the role of a Housekeeper in a 4- or 5-star hotel. Familiarise yourself with the specific standards and expectations at Edwardian Hotels London. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Showcase Your Leadership Skills
Since the role involves supervising a team, be prepared to discuss your previous supervisory experience. Think of examples where you've successfully led, trained, or developed a team. Highlight how you can motivate others to maintain high cleanliness standards and deliver excellent customer service.
✨Communicate Clearly
Effective communication is key, especially in a diverse environment. Practice explaining your thoughts clearly and respectfully, keeping in mind that English may not be the first language for everyone. This will show that you can work collaboratively with all team members.
✨Emphasise Teamwork
Edwardian Hotels values teamwork, so be ready to share examples of how you've worked well with others in past roles. Discuss how you can contribute to a positive team atmosphere and collaborate with other departments to exceed guest expectations.
